We’re open, online and ready to take your call.

ECU Health virtual appointments are convenient telephone or video appointments that do not require a physical exam. Simply call, describe your symptoms and we’ll make sure you see a doctor in the most appropriate setting, at home or in the office. Depending on your symptoms, we will either schedule a virtual visit with a primary or specialty care physician, or we may need to see you in person. Virtual appointments are perfect for conditions that aren’t serious but have the potential to derail your plans — like a cold, sinus infection, allergies and ear problems.

ECU Health recommends utilizing MyChart for ECU Health virtual care appointments.

E-visits

If you have been seen by an ECU Health provider within the past 12 months and have a MyChart account, you can initiate an e-visit. An e-visit is a secure, inexpensive and convenient way to communicate with your provider about certain non-urgent conditions and receive a response within one business day. It costs $15 per visit.

How it works:

Simply log on to MyChart and select ‘e-visits’ under the ‘Messaging’ menu. You’ll be asked to select a chief complaint, provider and pharmacy as well as enter demographic information, allergies and medications. After answering questions about your symptoms, your e-visit will be sent to your provider to review. For urgent needs, call your provider.

The following conditions are eligible:

  • Cough
  • Sinus problems
  • Urinary tract infection
  • Conjunctivitis (Pink eye)
  • Back pain
  • Diarrhea
  • Headache
  • Heartburn
  • Vaginal discharge/irritation

ECU HealthNow

Non-emergent care; anytime, anywhere.

Can’t wait until the doctor’s office opens? Don’t feel well enough to drive? ECU HealthNow is your go-to. It’s perfect for conditions that aren’t serious but have the potential to derail your plans — like a cold, sinus infection, allergies and ear problems. ECU HealthNow Virtual Care is $55 per visit.

Three easy ways to register:

Download the  Vidant Now app from the Apple App Store or Google Play (app updates and rebranding coming in Fall 2022)

Call toll free 888-575-2522

  • Sinusitis
  • Upper respiratory infection
  • Bronchitis
  • Urinary tract infection
  • Sore throat
  • Cough
  • Strep throat
  • Influenza (flu)
  • Conjunctivitis (Pink eye)
  • Cystitis

ECU HealthNow lets you speak directly with a doctor 24/7 on any device that has internet access.

ECU HealthNow Virtual Care is $55 per visit.