Provider-specific content from across the ECU Health system.

We believe the best possible care for the patients you serve happens only with a connected, team approach. So, we’ve made it easy for us to work together. Here, you can access the information you need from across the ECU Health system. We welcome the opportunity to partner with you.

If you have questions or need additional information, contact your dedicated Outreach Liaison or email [email protected].

For More Information

Patient Care Support

Making a referral to any specialist in the ECU Health network is quick and easy. Your patient will be contacted with all details needed for the appointment, and your office will receive confirmation once your patient’s appointment has been scheduled.

Referral requests can be submitted using the following methods:

  • CareLink
  • Send by direct message: [email protected]
  • Fax: Send clinical records and insurance information to 252-84-REFER (252-847-3337)
  • Transplant Referrals: Fax the request form, insurance information and clinical records to 252-84-REFER (252-847-3337)

To check the status of your referrals, log into CareLink or call 252-847-0097.

To request a direct admit for your patient to any ECU Health Hospital, call the ECU Health Patient Transfer Center at 1-800-816-7264 252-847-7777. During the call, a Transfer Center nurse will request the following information:

  • Patient name
  • Date of birth
  • Diagnosis
  • Admitting provider
    • If you will not be admitting the patient to your own service, the Patient Transfer Center will find and connect you to the appropriate admitting service.
  • Level of care requested (general, intermediate or intensive care)
  • Call back name and telephone number
  • Phone number where the patient can be reached
  • Whether or not the patient will be going home to collect their belongings prior to coming to the hospital

Additionally, you will be asked to fax the patient demographic information to 252-847-0401. Once a bed is available, the Patient Transfer Center will call you or the patient (based on your preference) for notification that a bed is ready and at which hospital entrance to arrive.

When you call the Patient Transfer Center, available 24 hours a day, a registered nurse will help you refer your patient to the location that best meets his or her needs, close to home. Nurses triage your request with necessary provider consults to discuss your patient’s condition and coordinate a plan of care.

For the most efficient service, please provide the following information:

  • Requester’s name and contact number
  • Referring provider’s name, phone number and facility
  • Patient information:
    • Name
    • Date of birth
    • Gender
    • Diagnosis
    • Preferred method of transport
    • Level of care requested
    • Medical specialty being requested (cardiology, medicine, pediatrics, etc.)

Contact the ECU Health Patient Transfer Center at 1-800-816-7264 or 252-847-7777.

Clinical Support

To optimize scheduling, reduce insurance denials and increase patient satisfaction, all orders for radiology procedures, with the exception of screening mammograms, must be submitted before an appointment can be scheduled. This includes patients coming in for walk-in X-rays. All radiology orders can be submitted electronically though CareLink or by faxing a standardized order form. Fax numbers can be found in the CareLink Department List document linked below.

At ECU Health, we have College of American Pathologist (CAP) accredited and CLIA certified clinical laboratories that spans nine hospitals and includes a comprehensive point of care testing program along with many different clinics and provider offices.

Learn more and download files on our Lab Procedure Catalogue page.

ECU Health offers various clinical trials across a number of service lines. To see a list of trials, visit our Perspective Participants page or email us at [email protected].

ECU Health EastCare provides critical care air and ground transportation service for all of eastern North Carolina. There are multiple ground units, including one dedicated to children’s transport. EastCare’s five air units are based in Bertie, Craven, Nash, Onslow and Wayne counties.

Learn more about EastCare.

Physician Outreach Team

When you entrust your patients to ECU Health, you’ll have direct access to our system of care through our outreach liaison team. Your designated liaison will serve as your partner in facilitating the best possible specialty care for your patients, as close to home as possible.

Through office visits, phone calls, video conferencing and emails, your dedicated liaison will help you:

  • Get access to continuing education events like CME courses, journal clubs, and presentations, on the topics most important to you
  • Connect with our specialists to discuss the services they provide and the best ways to reach them
  • Maximize quality and control costs by connecting you with our clinically integrated network, Vidant Integrated Care or our ACO, Coastal Plains Network
  • Stay up-to-date on our providersservices, and locations through our monthly newsletter, Provider Pulse, and regular personal touch-points

Last quarter’s editions of the Provider Pulse:
October 2022November 2022December 2022

Sign up to receive our email newsletter, the Provider Pulse, on the first Tuesday of each month.

If you are interested in exploring clinical and/or business relationships with ECU Health, please contact your outreach liaison or email [email protected].

Resources

CME offers courses, events and other opportunities through Eastern AHEC and the Brody School of Medicine. Visit the Eastern AHEC website to view upcoming events.

The Office of Medical Affairs (MAO) at the ECU Health Medical Center campus manages medical staff (provider and advance practice providers) privileging, credentialing, by laws, peer review, compliance, provider contracts, medical staff personnel files, exit interviews, annual medical staff officers elections, medical staff meetings and health/parental/educational leaves. The MAO also manages the Chief of Staff office, acts as a liaison between medical staff and ECU Health leadership and administration and communicates with the medical staff to ensure they are engaged in hospital issues and responds to complaints and concerns.

Contact the MAO via email at: [email protected].

ECU Health is a 1,708-bed rural academic health system comprised of nine hospitals, a children’s hospital and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations.

Learn more here.

Brody School of Medicine at East Carolina University is a 40-year-old medical school with a strong primary care orientation. The school established a three-fold mission in 1974 that continues to serve as a guiding framework for its overall educational efforts:

  • To increase the supply of primary care providers to serve the state
  • To improve the health status of citizens in eastern North Carolina
  • To enhance the access of minority and disadvantaged students to a medical education

Learn more on the Brody School of Medicine website.

Managed Care

We are committed to increasing cooperation and collaboration among health care practitioners in order to control costs and provide the best and safest care for the patients we serve. The Vidant Integrated Care team has a long-standing history of working collaboratively with providers to help achieve these goals.

Learn more about Vidant Integrated Care.

Coastal Plains Network is an Accountable Care Organization focused on bringing care to patients in eastern North Carolina under the Medicare Shared Savings Program. The network is crucial to helping patients get access to care in the region. Visit the Coastal Plains Network website for more information.

Access East Medicaid Care Management works in close partnership with regional providers in a combined effort to manage North Carolina’s Medicaid population of often high-risk, chronically ill patients. Access East adheres to a patient-centered medical home model to promote integrated communities of care, coordinating appropriate, evidence-based, cost-effective quality healthcare services designed to improve health outcomes and reduce costs.

For more information, visit accesseast.org/provider-overview.

Careers

Whether you’re an experienced provider or a new graduate, ECU Health is recruiting providers who want to grow their careers in a stimulating and supportive environment. At ECU Health, you will partner with incredible peers — and patients — who will challenge you and inspire you, pushing you to advance personally and professionally as we find innovative new ways to meet the needs of the unique communities we serve. If your commitment to exceptional care aligns with ours, we invite you to explore our positions.

View provider opportunities here.

Welcome to Graduate Medical Education at East Carolina University’s Brody School of Medicine and ECU Health Medical Center. At ECU and ECU Health, we are committed to providing our resident physicians and fellows with the best education in order to prepare you to meet your professional goals.

Learn more about GME opportunities.