Greenville, N.C. – ECU Health is proud to announce it has earned system-wide accreditation from the American College of Surgeons Commission on Cancer (ACS CoC), marking a significant milestone in the organization’s commitment to delivering world-class cancer care across eastern North Carolina. ACS CoC accreditation is awarded to institutions that demonstrate compliance with rigorous standards designed to improve survival and quality of life for patients with cancer.
“As a rural academic health system serving eastern North Carolina, ECU Health recognizes the importance of bringing high-quality cancer care close to home for the 1.4 million people we serve,” said Brian Floyd, chief operating officer, ECU Health. “We are proud of the leadership team, physicians and team members whose dedication made this achievement possible. Their collective efforts underscore ECU Health’s mission to improve the health and well-being of eastern North Carolina.”
ECU Health Cancer Care delivers standardized, high-quality services across all System hospitals and clinics. ECU Health Cancer Care Network includes ECU Health Medical Center, ECU Health Edgecombe Hospital, ECU Health Beaufort Hospital and ECU Health Roanoke-Chowan Hospital. Each location aligned on shared goals, projects and outreach initiatives, including cancer screenings to improve community health and well-being. Patients benefit from standardized care protocols across the system, multidisciplinary participation in cancer conferences, a collaborative cancer registry that enhances data-driven care and access to highly trained specialists in Greenville working seamlessly with care teams across the region.
“This system accreditation means patients across our region can expect the same high standards of cancer care no matter where they seek treatment,” said Dr. Emmanuel Zervos, executive director of cancer services at ECU Health, and professor at the Brody School of Medicine at East Carolina University. “It ensures that advanced treatments, multidisciplinary expertise and supportive resources are consistently available close to home. Most importantly, it gives patients and families confidence that their care is coordinated, compassionate and designed to achieve the best possible outcomes.”
Accredited programs must undergo comprehensive evaluation and review to ensure patients receive a full continuum of cancer care services, from prevention and early detection to diagnosis, treatment, survivorship and supportive resources. This accomplishment reflects the strong collaboration across the ECU Health system. The initiative was led by physicians and leaders across the health system to establish a state-of-the-art care model that unites specialists and resources across the region.
Greenville, NC – ECU Health is proud to announce it has been named a 2025 Human Experience (HX) Guardian of Excellence Award® winner in consumer experience by Press Ganey, the global leader in health care experience solutions and services. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in consumer experience.
“This recognition from Press Ganey is a powerful affirmation of our commitment to listening to our patients and constantly improving based on their insights,” said Dr. Julie Kennedy Oehlert, chief experience officer at ECU Health. “Being honored for excellence in consumer experience reflects the strength of the ECU Health brand in eastern North Carolina and affirms the trust our communities place in us. I am so proud of the compassion and dedication of our team members who deliver high-quality care to those who call eastern North Carolina home.”
The Press Ganey Human Experience Awards honor health care organizations that consistently lead in patient experience, employee and physician engagement, clinical quality and safety. As a winner of the Press Ganey HX Guardian of Excellence Award® ECU Health is in the top one percent of health care providers in consumer experience in the last year.
“As a mission-driven rural health care system, ECU Health is uniquely positioned to deliver compassionate, high-quality care to communities that often face barriers to access,” said Brian Floyd, chief operating officer at ECU Health. “This recognition from Press Ganey reflects the extraordinary commitment of our team members who work tirelessly to create meaningful patient experiences while advancing health equity across eastern North Carolina. It is a powerful testament to our work to improve the health and well-being of eastern North Carolina.”
Press Ganey reviews third-party ratings on platforms like Google, Healthgrades, WebMD, Sharecare and Vitals, and reviews the health care organization’s responsiveness to patient reviews addressing concerns. The 2025 awards are based on performance from Jan. 1, 2025, through May 31, 2025.
“ECU Health is showing what it truly means to deliver compassionate, person-centered care,” said Patrick T. Ryan, Chairman and CEO of Press Ganey. “Their deep commitment to both patients and caregivers is creating a culture where empathy drives action—and where people feel seen, heard, and supported. It’s a privilege to stand beside them on this journey.”
Greenville, NC — ECU Health Medical Center is proud to announce its designation as a Gold Level Center of Excellence in Life Support by the Extracorporeal Life Support Organization (ELSO). This honor recognizes health care centers that demonstrate an exceptional commitment to evidence-based practices, quality measures, staff training and outstanding patient care in extracorporeal membrane oxygenation (ECMO).
“We are honored to receive this recognition from ELSO, a testament to the skill and commitment of our ECMO and critical care teams,” said Heidi Carrow, ECMO Coordinator at ECU Health. “Our teams work tirelessly to deliver the highest standard of care, and this achievement reflects that dedication. Looking ahead, ECU Health Medical Center has established a dedicated adult ECMO team, enabling specialists to focus exclusively on this advanced therapy and further enhance the quality of care we provide.”
ECU Health provides ECMO therapy for infants, children and adults experiencing acute failure of the cardio-respiratory system. ECMO is one of the most advanced forms of life support available to patients and allows time for the patient’s lungs or heart to heal over a period of time by using a heart-lung machine to oxygenate the blood outside the body. Since launching its ECMO program in 2015, ECU Health has treated more than 50 to 60 patients annually across neonatal, pediatric and adult populations.
This marks ECU Health’s first Gold Level recognition, following previous Silver Level awards in 2016 and 2023. The Gold Level designation reflects the continued advancement and excellence of ECU Health’s ECMO program and critical care teams. The award is valid for a three-year period from Jan. 1, 2026, through Dec. 31, 2028.
“Achieving Gold Level recognition from ELSO is a testament to the skill and dedication of our teams at ECU Health,” said Jay Briley, president, ECU Health Medical Center. “This award underscores our commitment to advancing critical care and ensuring patients across eastern North Carolina have access to the most advanced life support therapies available close to home. We are proud of the progress our ECMO program has made and remain focused on continuing to elevate the quality of care for every patient we serve.”
Greenville, NC —The National Accreditation Program for Breast Centers (NAPBC), a quality program administered by the American College of Surgeons, has again granted accredited status to ECU Health Medical Center, which lasts through 2028. Accreditation by NAPBC is granted to programs proven to provide the best possible care to patients with breast cancer.
“ECU Health is committed to delivering comprehensive, high-quality care for every breast cancer patient,” said Dr. Karinn Chambers, breast surgical oncologist at ECU Health and associate program director in the Division of Surgical Oncology at the Brody School of Medicine at East Carolina University. “This national designation affirms our patients can trust their care meets the highest standards and reflects the latest advances in treatment, research and multidisciplinary collaboration. Most importantly, it ensures that patients are supported through every stage of their journey – from prevention and diagnosis to treatment, recovery and survivorship.”
Breast cancer is the second leading cause of cancer deaths for women in North Carolina, according to the North Carolina Department of Health and Human Services. The even higher prevalence of cancers in eastern North Carolina highlights the importance of having an accredited cancer care center in the region. Access to preventative screenings and early detection allows for less invasive treatments, a greater variety of options and a greater potential to prevent the spread of breast cancer. Patients receiving care at a NAPBC-accredited center have access to information on clinical trials and new treatment options, genetic counseling, and patient-centered services including psychosocial support, rehabilitation services and survivorship care.
“ECU Health Medical Center serves a vast rural region where chronic diseases, including cancer, are especially prevalent,” said Jay Briley, president of ECU Health Medical Center. “As a rural academic medical center, ECU Health Medical Center – with the expertise of the Brody School of Medicine – offers patients access to groundbreaking research and clinical trials while also attracting and training top-tier cancer care providers. Delivering standardized, high-quality care close to home for the 1.4 million people we serve is integral to our mission of improving the health and well-being of eastern North Carolina.”
To achieve NAPBC accreditation, a breast center demonstrates compliance with the NAPBC standards that address a center’s leadership, clinical services, research, community outreach, professional education and quality improvement for patients. Breast centers seeking NAPBC accreditation undergo a site visit every three years.
To learn more about breast cancer screenings and treatment options near you, please visit ECUHealth.org/breast-cancer.
The Salus Luminare award honors team members who “shine the light on safety,” and it is a part of ECU Health’s mission to create safe working environments, both physically and psychologically. This year, Tim Barnes, clinical manager of ECU Health Medical Center’s Radiation Oncology, Kenneth Gregory, nurse practitioner at ECU Health Edgecombe Hospital and Sheena Bunch, staff nurse III with Radiology at ECU Health Beaufort Hospital, were recognized during the Nov. 18 ECU Health and ECU Health Medical Center Quality Improvement Committee of the Board meeting as award recipients.
Sheena Bunch
In her highly specialized role of performing vascular access procedures throughout ECU Health Beaufort Hospital, Sheena Bunch supports multiple departments and providers while keeping safety front of mind.
“I’m one of the few nurses in the system trained to insert internal jugular central venous lines, which has allowed me to play a big part in improving line care and patient safety,” Bunch said.
Central line-associated bloodstream infections (CLABSIs) are serious and can lead to critical complications, including septic shock or death.
“Early in my career,” Bunch shared, “I saw how easily small oversights could lead to complications for patients and that made an impression on me. I’ve personally experienced loss and hardship that remind me how fragile life can be and how every decision matters.”
To help avoid these complications, Bunch began auditing all charts of patients with central lines to make sure the correct maintenance and care orders were entered. When she noticed some inconsistencies, she took the initiative to create a central line maintenance and care order set for nurses to follow.
“This helped standardize care, improve communication and reduce the risk of central line-associated infections. I’m passionate about creating systems and processes that prevent harm before it happens,” she said. “It’s not just about following policy; it’s about protecting someone’s loved one and giving every patient the safest chance at recovery.”
Bunch said she strives to lead by example to promote safe practices.
“I share the ‘why’ behind everything we do and explain how something like an updated order set or quick double-check can make a real difference in patient outcomes,” she said. “I also make a point to celebrate when someone speaks up or catches something that prevents a potential issue. When people feel empowered instead of criticized, they are more invested in safety.”
Winning the Salus Luminare award was an honor, Bunch said, because it recognizes the heart of nursing.
“So much of the work we do in safety goes unseen. It’s about the details and the quiet improvements that prevent harm. This award tells me that the effort to build safer systems truly matters and ECU Health values nurses to take the initiative to make those changes.”
“It’s been rewarding to see how this change has made things safer for our patients and easier for our team members caring for them,” Bunch went on. “I’m proud to work for an organization that values patient safety and empowers nurses to take initiative. I’ve been fortunate to be a part of a team that supports innovation and trusts nurses to make meaningful changes.”
Kenneth Gregory
While pursuing his doctorate of nursing practice (DNP) at East Carolina University (ECU), Kenneth Gregory used an ongoing problem he observed at work as the foundation of his doctoral project.
“I observed patients presenting to the emergency department (ED) with opioid overdose or withdrawal and realized we didn’t have a mechanism to facilitate a safe transition for continued outpatient treatment,” he shared.
Gregory’s DNP project required he focus on a gap in health care, based on what literature says providers should do versus what was actually happening.
“I wanted to help an overlooked population and make a positive change. There is a huge opioid problem in this state,” Gregory said. “The hope was we could decompress the ED and save a life or two.”
To solve this problem, Gregory established a process that provided these patients with access to outpatient care.
“We now have a direct path from the ED in Tarboro to Freedom Hill Community Health Center where there’s an outpatient opioid care facility,” Gregory said. “Freedom Hill is close by and uses a sliding scale for costs, making it more accessible.”
To implement this new process, Gregory said it required a lot of communication with the ED team, including staff meetings with education on the new process to ensure everyone was on board. Once they caught on, Gregory said it was gratifying to see the team follow through on the process.
“Nurses would come and say, ‘Hey I have this patient who might benefit from this.’ They were taking notice of how they could help, when previously there was uncertainty on how to help these patients,” Gregory said. “You could feel the groundswell of empowerment when the nurses had a way to do something for this patient population.”
Gregory said that thinking through these kinds of quality and safety concerns is just one part of being a health care provider.
“Safety improves the quality of care we provide. I was in the army for six years, and there was this fundamental thought: always try to improve your situation,” Gregory said. “That’s how I think about my work here, and safety is a part of that.”
While Gregory said it’s a great legacy to have found a way to support an underserved population, he attributes the program’s success to his team.
“We don’t work in silos and as a provider, you have to wrap your arms around everyone who works with you,” Gregory said.
Tim Barnes
Being a registered technologist in Radiation Therapy was not Tim Barnes’ first career.
“I started off in law enforcement in Wilson,” Tim shared. “I was a homicide detective for seven years and a patrol officer three years before that.”
However, Tim said a lot of his work in law enforcement informs the work he does today.
“It’s a big jump, but there is a lot of overlap,” he said. “They both revolve around doing things safely and paying attention to details. Radiation therapy is high risk and requires a great deal of care.”
One of those details was an observation Tim made about weekend emergency radiation treatments.
“We have a rotational on-call schedule for emergency weekend treatments, and there was just one therapist on call for a weekend,” he said. “During weekdays, however, the normal process involves at least two therapists for each treatment because there are a lot of steps.”
With such complexity, Tim wondered – why weren’t they using two therapists on weekends?
“This didn’t make sense to me, and when I became the lead therapist, I made a policy change stipulating that weekend emergency treatments required two on-call therapists, as well as a physicist.”
Tim also implemented the Good Catch program, a near-miss safety reporting system.
“I wrote an article for the American Society of Radiologic Technologists (ASRT) magazine about incident reports,” he said. “I attended a presentation by Larry Marks, the Radiation Oncology chair at The University of North Carolina Chapel Hill. They were developing a proactive reporting system known as the ‘Good Catch’ system, designed to learn from near misses and share how incidents were prevented. I wanted to implement a program like that here at our hospital.”
This innovation in safety reporting encourages team members to talk about what they do to prevent safety incidents from happening on a daily basis. Tim met with his team to explain the new reporting system but he said it took three years to get the team fully entrenched.
“I had to show them it was a way to make the department safer, not a tattletale system,” he said. “It took communication, and not just one day. Every month I met with the team to go through every single Good Catch, so they knew each one was being seen and discussed. Once it caught on and our department and the doctors were engaged, it became the culture of our department.”
Now, the program is system-wide, but Tim doesn’t want to stop there.
“I want to spread this beyond the system, so I’ve shared this at the National Commission on Quality Reporting (NCOG) in Charlotte for quality and safety improvement for radiation oncology clinics. With similar programs at other clinics, we can learn from each other.”
Tim said he’s humbled to win the Salus Luminare award.
“I didn’t go into this for me,” he said. “I did it because I saw a way we could treat patients safer. But I didn’t do it alone. I was at the forefront of the idea and introduced it to the department, but it took the team to get on board to make it happen. I share this award with them.”
A culture of safety and excellence
While three team members were named winners of the Salus Luminare aware, 56 team members were nominated, demonstrating ECU Health’s ongoing prioritization, implementation and recognition of safe patient practices.
The Great 100 Nurses in North Carolina honors nurses around the state for their commitment to excellence. The recipients are distinguished for their outstanding professional ability and contributions to improving health care services in their communities. This year, 25 ECU Health nurses were honored, including Britney Beeker, Rebecca Simmons, Sheena Bunch, Katherine Low, Connie Midgette and Stephanie Smith.
Britney Beeker
Britney Beeker, an assistant nurse manager, graduated from ECU with her bachelor of science in nursing (BSN) 16 years ago, and she’s been with ECU Health – and the surgical oncology unit – ever since. “When I graduated in 2009, they were developing the surgical oncology unit,” she said. “I thought I liked post-operative surgical patients, and I didn’t think I wanted to work in oncology, but surgical oncology is more post-op related and it ended up being a perfect match.”
The second-generation Pirate nurse joked that in nursing school she was voted as most likely to complete her whole nursing career in Greenville. “Anyone who knows me knows I don’t like change,” she shared. “They were kind of right – I have no intentions of leaving Greenville. With the size of hospital we have and what we can do here, why leave?”
Britney said she had been nominated as a Great 100 Nurse before, but she didn’t really expect to win. “It was such a surprise,” she said. “But I try to be involved and do a lot for our community. We do a lot of charity and fundraisers that tie into cancer diagnoses, and we cook meals for the Children’s Hospital.”
It’s even more meaningful that ECU Health represents a quarter of the Great 100 this year. “My husband and I run a food truck,” Britney said. “We have customers who see ECU Health on the Great 100 list and are surprised. People look at this list and they notice which facilities are on there and which ones aren’t.”
Rebecca Simmons
Rebecca Simmons, a manager of patient care services at ECU Health Beaufort Hospital, joined ECU Health in 2011, and after working in an inpatient setting at the Medical Center, she found an opportunity to transition to the Marion L. Shepard Cancer Center team.
“In nursing school, I had an oncology rotation and thought I wouldn’t like it,” Rebecca said. “When I got there, I fell in love with it.”
Rebecca said she loves ECU Health Beaufort because of the people. “It’s a family atmosphere, and I love caring for my neighbors and making a difference in our small community,” she said. “You know you’re making an impact.”
That impact has been seen through Rebecca’s service in community outreach, including cancer and other health screenings, and work with the cancer center. Recently, she and a colleague presented a poster at the Oncology Nursing Society Congress in Denver, Colorado, about a smoking cessation program she’s initiated at the cancer center, an effort to bridge a gap and provide one-on-one coaching to help patients successfully quit smoking.
While Rebecca said she was honored to be recognized as a Great 100 Nurse, she emphasized that ECU Health has many great nurses. “Our nurses provide excellent care and serve our community. They are willing to go above and beyond.”
Sheena Bunch
Sheena Bunch has been a nurse for nine years, and her role as a procedure nurse at ECU Health Beaufort is, she said, truly unique. “I place vascular access lines using ultrasound, perform nuclear stress tests, bronchoscopies, transesophageal echocardiograms, cardioversion and step in wherever I’m needed,” she said.
Nursing has always been more than a career for Sheena; it’s a calling. “I’ve witnessed how skilled, compassionate care can shape the outcome of someone’s story,” she said. Her own experiences have also helped her understand the value of compassionate care. “My son, Owen, was stillborn at 39 weeks,” she explained. “Losing Owen forever changed the way I see patient care and deepened my commitment to treat every patient like they are someone’s whole world – because they are.”
Sheena was drawn to ECU Health because of its dedication to serving the community, she said, but what keeps her here are the people. “My colleagues feel like family, and the patients remind me every day why this work matters,” she said.
She also noted ECU Health’s culture and commitment to excellence, which is why she wasn’t surprised to learn we represent 25 of the Great 100 Nurses. “ECU Health invests in its nurses, fosters growth and values excellence,” she said. “It’s a reflection of the collective heart and dedication of our nursing team.”
That includes her own dedication, although she said the recognition isn’t just about her. “It’s about the team that stands beside me, the patients who have trusted me and the families who’ve let me into their most vulnerable moments. It’s a reminder the extra effort and emotional investment we bring to nursing truly makes a difference.”
Katherine Low
Katherine Low, a staff nurse III in ECU Health Medical Center’s neurosciences intermediate unit, knew she wanted to work in health care from an early age, but her pathway to nursing was solidified when she helped care for her grandfather.
“He had Parkinson’s with dementia,” she explained. “Caring for him led me to nursing. Even though he had dementia, he’d tell people, ‘Katherine is a nurse.’ He already knew that was my path.”
After graduating with an associate of arts degree from Warren Early College, Katherine went to ECU for her BSN.
“I did most of my clinicals at ECU Health and had really good experiences,” she said. “I knew I wanted to start my career at the Medical Center.”
Seven years later, Katherine is still in the same unit where she began her career. “I enjoy the neuro aspect and being able to see patients progress and go home. At the same time, I also like the people and leadership on our floor. It’s a very homey vibe.”
When she got the letter saying she was a Great 100 Nurse, Katherine said she was shocked. “I haven’t been a nurse for very long, and it’s a prestigious award,” she said. “I was in disbelief.”
Still, it’s meaningful to be recognized, and Katherine appreciates her leader nominating her for the award. “ECU Health is a great health system to work in and the nurses are wonderful. I feel honored to receive this award, and try to be a team player that anyone can come to for help.”
Connie Midgette
Connie Midgette has worked at ECU Health for 21 years, the last eight of which have been with the Marion L. Shepard Cancer Center as a staff nurse and charge nurse in the infusion bay. Being a nurse, she said, especially an oncology nurse, has given her a sense of purpose. “I feel as though I’m making a positive difference in another person’s life.”
She has loved the supportive and family atmosphere of ECU Health, and said she was honored to be recognized as a Great 100 Nurse. “I am humbled and proud to be an ECU Health nurse,” she said. “I try to be a positive influence for my patients and their families, as well as for my colleagues. I’m dedicated to providing safe patient care and growing both clinically and personally.”
Connie said the award reflects not just an individual effort, but also the support and dedication of her team and ECU Health’s culture of excellence. “ECU Health has a focus on high-quality, safe patient care and they invest in the development, education and recognition of their nurses.”
Stephanie Smith
Stephanie Smith, an assistant manager in the ECU Health Medical Center’s neurosciences intermediate unit, has been a proud ECU Health team member for six years, during which time she worked on the TSIU trauma/transplant unit before transitioning to 3 North. She’s a legacy nurse; her mother served as a respiratory therapist for 30 years and Stephanie said the hospital has always felt like home. “There’s something about the pace, the complexity and the relationships with patients and families that truly resonate with me,” she said. “I feel honored to care for people during their most important moments.”
To be recognized as a Great 100 Nurse was truly meaningful to Stephanie. “It represents more than just personal achievement,” she said. “It’s a reflection of dedication, compassion and commitment to excellence in nursing. It means the long hours, the emotional investment and the deep care I put into serving patients and supporting colleagues have made a meaningful impact.”
It’s also a reflection of the investment ECU Health puts into its nurses. “ECU Health fosters a culture where clinical excellence, compassion and patient advocacy are deeply valued and consistently demonstrated by the nursing team. That so many of our nurses are thriving enough to be publicly honored suggests a supportive and empowering workplace, which can improve morale, retention and teamwork.”
Stephanie emphasized that the honor is not just hers; she is appreciative to everyone on her team. “The people around me, the mentors who guided me, the colleagues who supported me and the patients who trusted me – those have made it possible for me to thrive. I see this honor as a celebration of the nursing profession and the people who lift each other up every day.”
The recipients will be honored at a statewide gala in October, to be held in Goldsboro, North Carolina.
Further Reading
ECU Health claims a quarter of the Great 100 Nurses of North Carolina
Twenty-five ECU Health nurses recognized among Great 100 Nurses of North Carolina
The Great 100 Nurses in North Carolina honors nurses around the state for their commitment to excellence. The recipients are distinguished for their outstanding professional ability and contributions to improving health care services in their communities. This year, 25 ECU Health nurses were honored, including Elaine Cudnik and Kate Freeman.
Elaine Cudnik
Although Elaine Cudnik, a pediatric nurse practitioner and the executive director of Children’s Advanced Clinic Practice at ECU Health, was born in Durham, North Carolina, she moved to Washington, D.C. as a child. After graduation, she worked at Children’s National Hospital, then moved to Reno, Nevada, where she lived and worked for seven years. In 2021, she joined ECU Health.
“I grew up as a city kid, and Children’s National was a big city hospital,” she said. “Reno was humbling, because it’s not that different from Greenville, except geographically. There are towns in rural Nevada where a physician assistant or nurse practitioner might be the only provider, and it has a similar rural need as Greenville.”
That service to a smaller, more rural community, is what drew Elaine to ECU Health. “I wanted to deliver care in the community I lived in,” she said. “Here, you aren’t anonymous. You can’t go into the grocery store or your kids’ sporting events without seeing someone you cared for.”
That sense of community, coupled with opportunities for growth, has kept Elaine here. “I love how we’re home grown here. We build people up and prepare bright people to lead.”
Elaine also values the growing enthusiasm of being with ECU Health. “COVID hit many organizations hard, but ECU Health has been an exciting example of how you can rebound and rebuild with a strong team,” she said. “There’s positive momentum, and our nurses are leaders in our profession.”
As for being a Great 100 Nurse, Elaine said it’s a part of the legacy she wants to leave. “I’m closer to retirement than beginning my career,” she said. “I have a desire to improve access and the method of delivery on health care in rural areas, and we’ve made concerted efforts to stand up sustainable models of care. For example, in 2021, our children’s transport team only transported neonates, and we averaged 200 transports a year. This year, we’re on track to hit 1,200 transports for interfacility transports of critically ill pediatric patients and neonates.”
Christy Harding
Christy Harding, a nurse manager on 3 East at ECU Health Medical Center, grew up watching her mother serve as a unit secretary at Beaufort County Hospital. “I frequently spent time by her side. In many ways, I was raised by the nurses and doctors who worked with her, and they became family,” she said. “Being surrounded by such compassionate, skilled professionals sparked my passion for health care. Today, I’m proud to work alongside a few of those incredible nurses who helped shape my childhood and career.”
During her childhood, Christy said she saw the dedication of the health care teams and the impact they had on people’s lives. That, and her highly-skilled, compassionate team maintains her sense of purpose even on the most challenging days.
Even so, Christy didn’t expect to be a Great 100 Nurse. “I’m deeply grateful, and this recognition fuels my commitment to keep growing, learning and giving my very best to the patients and community I serve.”
She emphasized that ECU Health’s representation in this year’s list is a testament to the exceptional care we provide. “Great nurses tend to attract other great nurses,” she said. “It creates a cycle of excellence, because people want to work where they feel inspired and where standards are high. It also creates a powerful environment of trust and mutual respect.”
Angela Still
Angela Still, the executive director of patient care services in Women’s Services, has dedicated her entire career to women’s health and obstetrics. Her parents encouraged her to pursue pharmacy school, and in college she considered being a physical therapist, but a nursing faculty member suggested nursing because of its diverse options for specialties. Now, she couldn’t imagine doing anything different. “My parents taught me when you’re having a bad day, find someone you can help; you’ll feel better. In nursing, you don’t have to look far for that opportunity,” she said.
Angela chose ECU Health because, “the mission isn’t just a statement on a wall. It’s truly how we make our decisions.” She also values her work in women’s health and obstetrics because she said you never forget the nurse who took care of you when you have a baby. “It’s an honor and a privilege to be there for someone on what could be the best day or the worst day of their life,” she added. “We love on those patients.”
Being a Great 100 Nurse is not something Angela takes lightly, and she said ECU Health “promotes the profession of nursing and recognizes the value nurses bring to the table.” She highlighted the work she and her team have done over the years, including estabilishing a perinatal outreach program promoting best practice and education to improve the health and well-being of mothers and babies across eastern North Carolina.
“We are boots on the ground helping to make eastern North Carolina the best place to give birth and be born. I’ve spent my career trying to make a difference for the moms and babies of eastern North Carolina, and there’s still a lot of work to do.”
That ECU Health represents a quarter of the Great 100 this year is important because, she said, it reminds people that there is a very large medical center in this part of the state that values nursing and nursing’s contributions. “This is a great recognition of our organization.”
Megan Tripp
Megan Tripp is the assistant manager of nursing in the ECU Health pediatric day medical unit, and she said she decided to be a nurse after experiencing a family medical emergency. “My cousin and I were riding bikes one day and they had a seizure. I didn’t know what to do, and I wanted to know how to help in the future.”
Since then, Megan has achieved her associate’s degree in nursing (AND) from Lenoir Community College, her bachelor’s degree in nursing (BSN) from the University of North Carolina Wilmington (UNCW), and is working towards her master’s degree in nursing with a specialization in nurse education (MSN-NE) degree, also at UNCW.
She was drawn to ECU Health because of the high level of care it provides, and she was interested in working in the pediatric intensive care unit (PICU) because there was a standalone children’s hospital. “I love the pediatric population and my colleagues,” she said. Megan has been with the system for 12 years.
While she doesn’t like to be in the spotlight, Megan said it was a dream come true to be named a Great 100 Nurse. “It means so much to me to know I’ve made an impact on those around me, and it doesn’t surprise me at all that a quarter of the Great 100 are from ECU Health. We strive for excellence and work to do and be better.”
Victoria Respess
Victoria Respess said her grandmother’s illness exposed her to health care, and the excellent care her grandmother received inspired Victoria to pursue nursing. “I always had this inner desire to care for people, and I like teaching people preventative care,” she said.
She began at what was then Pitt County Memorial Hospital as a nurse extern in the PICU – a place she stayed after graduating from ECU with her BSN in 2000. “That externship gave me a place where I was rooted and a place to come back to,” she said. “It wasn’t proximity that kept me here; it was being able to go back to a unit with excellent nurses, knowing they would nurture me and foster my growth.”
She said it was difficult to leave the PICU, but after graduating with her MSN in 2008, she worked with the trauma team and now is with cardiac surgery as a nurse practitioner. “I believe in what we do for the patients of eastern North Carolina. I believe we can make a difference, and I love that we serve people from these 29 counties,” she said.
That passion for her work made it more meaningful when Victoria discovered she was a Great 100 Nurse this year. “I was very emotional when I opened that letter,” she said. “My manager nominated me and that’s such an honor. Tears came to my eyes and I felt like all that time and sacrifice I’d put in the last 21 years were working towards something.”
Victoria emphasized that it was an honor to take care of people, something she strives to do outside her day job. “Outside of work, my husband and I are actively involved in our children’s schools and the local community. We participate in career days, support Cub Scout activities and volunteer at schools to help create a positive experience for all students. Community engagement and education are deeply important to our family.”
Kate Freeman
Although Kate Freeman, a staff nurse III in Labor and Delivery at ECU Health Roanoke-Chowan Hospital, began her career in immediate care in Ahoskie, she found her passion in Labor and Delivery in 2017 after graduating with her RN from Edgecombe Community College.
She discovered her passion for health care after watching her grandfather, the only physician in her small town of Engelhard, North Carolina, care for her community for 52 years. “I knew from a young age that I wanted to work in health care,” she said. “My mom, grandmother and great aunt all worked in his office, and I couldn’t wait to grow up and join them.”
She didn’t initially envision herself working in labor and delivery. “During nursing school, I precepted in the ICU and loved the adrenaline, unpredictability and critical thinking,” she said, also noting that fellow Great 100 nurse Claire McFadyen was one of her preceptors in the ICU. “But on my first day in Labor and Delivery, I witnessed a pre-term birth that required a transfer to the level II nursery, a full-term delivery and a level of teamwork that truly amazed me. It showed me labor and delivery offered the same intensity as the ICU, but with the added beauty of witnessing life enter the world. I was hooked.”
Kate said she loves the small-town atmosphere of her hospital. “I know nearly everyone’s name and where they work. Both of my children were born here, and I knew we were receiving the best care possible. It feels like home, so why leave something that feels so right?”
To be named a Great 100 Nurse is an honor Kate said she’s always dreamed of. “I love my job and show up each day committed to giving my patients the best care possible. I am incredibly humbled because there are so many deserving nurses out there. I’m grateful to be among them.”
The recipients will be honored at a statewide gala in October, to be held in Goldsboro, North Carolina.
Further Reading
ECU Health claims a quarter of the Great 100 Nurses of North Carolina
Twenty-five ECU Health nurses recognized among Great 100 Nurses of North Carolina
The Great 100 Nurses in North Carolina honors nurses around the state for their commitment to excellence. The recipients are distinguished for their outstanding professional ability and contributions to improving health care services in their communities. This year, 25 ECU Health nurses were honored, including Elizabeth Arnold, Dustin Bass, Allison Castelloe, Randy Mintz, Kaili Nixon and Wendy Minton.
Elizabeth Arnold
Two years ago, Elizabeth Arnold, a clinical informaticist II, celebrated when her twin sister, Elaine, was one of the Great 100 Nurses of North Carolina. Now, Elizabeth is the one to be celebrated.
Elizabeth attended East Carolina University (ECU) and received her degree in nursing, a decision she made after watching her mother work as a lab technician in a doctor’s office. She came to Pitt County Memorial Hospital in 1995 as a nurse extern, and in 1996, she joined the OR team, specializing in cardiovascular thoracic surgery. She spent 26 years in the OR, including many years managing the OR team, before transitioning to her current role in Informatics. Having just celebrated her 30-year anniversary, Elizabeth said ECU Health has always been home for her nursing career.
“I know the system,” she said. “If someone needs help, even if I don’t know the answer, I know the resources to find the answer. It provides a lot of community and innovation.”
Elizabeth said she is honored to be recognized as a Great 100 Nurse.
“The award doesn’t make me the nurse I am, but it puts that stamp that says you’ve achieved something,” she said. “If there is an emergency at work, I go to work,” she added. “My whole career has been about what the patient needs. I am dedicated to our patients and serve to help as much as possible when there is a patient or unit in need. That’s very fulfilling.”
Dustin Bass
Dustin Bass, a first-generation college graduate, said his whole career has been about emergency medicine.
“I knew I wanted to help people,” he said. “I volunteered at a hospital as a teenager, and when I saw a nurse jump on a stretcher and start CPR on a patient, I remember thinking, ‘I want to save someone’s life.’ I got my diploma in 2011, my first job was in the emergency department (ED) and I never looked back.”
The Yale graduate now serves as the vice president of system emergency services at ECU Health, a transition that provides challenges and opportunities to help patients.
“I try to inspire and uplift our team to be the best they can be, so they can be the best for our patients,” he said. “I like to get my hands dirty and get the job done. It’s a large, academic medical system, but it still has a family feel to it. That’s not something you see in larger institutions. I appreciate that and can be myself.”
Receiving this recognition as a Great 100 Nurse is humbling, Dustin said. “Some of my mentors have been recognized, so when I was nominated, I was surprised. You don’t always think about what’s on your CV.”
The award is also a recognition for ECU Health, he said. “This highlights how great of a system this is. Just because we’re rural doesn’t mean we aren’t the best of the best. We have so many great providers and nurses who strive to do their best, and you can see that in the care we provide.”
Allison Castelloe
Allison Castelloe has been with ECU Health Roanoke-Chowan Hospital for 16 years, a journey that began in the ED, where she discovered a strong passion for emergency nursing. That passion laid a foundation for her professional growth, leading to her current role as a quality nurse specialist III. She holds an MSN in nursing leadership and managements, and she is actively involved in improving the care of patients with stroke, sepsis and ST-segment elevation myocardial infarction (STEMI). “I find this work both challenging and rewarding,” she said.
Health care has been a big part of Allison’s life, and she found inspiration to pursue her career from a variety of sources. “Watching my mom find her fulfillment in nursing and seeing the meaningful connections she built while caring for others left a lasting impression on me,” she said. “Working in a rural community hospital where team members feel like family – and where some truly are family – has created an incredibly supportive and fulfilling work environment. Being a part of ECU Health Roanoke-Chowan Hospital has deepened my commitment to the nursing profession and affirmed that nursing is truly where I belong.”
ECU Health has been a great fit for Allison, in part because it’s allowed her to work locally and serve her community. “Rural health care comes with its challenges, but it is incredibly rewarding to build relationships with the people you care for and to improve their health over time,” she said. She’s honored to now be recognized for the work she’s doing every day.
“This is a significant milestone in my nursing career, one that I will cherish forever,” she said. “To be celebrated alongside some of the most dedicated and inspiring nurses in our state is uplifting and motivating.”
Yet, Allison is quick to share the credit for her success. “It’s not just because of years of hard work,” she said. “But also because of the incredible team members and leaders who have believed in me along the way. My family’s unwavering support – especially that of my husband – has also pushed me to keep striving. He never hesitated to step up when I needed him most.”
Randy Mintz
When Randy Mintz, a staff nurse III in ECU Health Beaufort Hospital’s ED, exited the military, he thought he would pursue a career in law enforcement. A nurse he worked with in New Mexico had different ideas, and she encouraged him to become a nurse.
Now pursuing his bachelor of science in nursing (BSN) at the University of North Carolina Wilmington (UNCW), Randy said one of the best things about being a nurse is the opportunity and variety. “There are a thousand different jobs you can do within this field,” he said. “You can find what works for your life.”
Randy worked at the Medical Center, but he’s enjoyed working at ECU Health Beaufort because of the people and the small-town feeling. He loves the work, and he doesn’t do it for the recognition – but winning this award has been a nice surprise.
“To me, it’s just doing what you’re supposed to do, but to our patients and their families, you’re doing something phenomenal,” he said. “After 20 years of doing this, this is hands down the best award I’ve gotten. It’s a pat on the back that knocks you down.”
Randy said so many other nurses are deserving, and the fact that ECU Health represents a quarter of the Great 100 Nurses this year is no accident. “We have fantastic nurses,” he said. “This shows we’re doing something right. You couldn’t ask for better folks.”
Kaili Nixon
Twenty-one years ago, Kaili Nixon, a manager of patient care services at the ECU Health Chowan and ECU Health Bertie EDs, joined ECU Health in the medical surgical unit. She transitioned to managing the ED in 2014, and she now thrives in her leadership role. “I am firm that I don’t forget where I came from,” she shared. “I try to put myself in the nurses’ shoes and run the ED as if a member of my family was coming here.”
Kaili was inspired to pursue nursing after watching her grandfather battle Alzheimer’s, and watching the care he received inspired her to help others. She also wanted to make an impact on her community – one of the reasons she chose ECU Health. “I moved to Edenton and wanted to work locally. The atmosphere here is like a family, and you feel like your contributions matter.”
That’s exactly what she’s doing, and she appreciates being recognized as a Great 100 Nurse. “There’s nothing cookie cutter about the challenges we face in health care on a daily basis, and you have to think differently to meet the needs of our patients, their families and our team members,” she said.
It’s a special thing that 25 of the Great 100 Nurses come from ECU Health, she said. “Our dynamic in nursing is changing. The system has put a lot of work into retaining our talent, and this is yet another way ECU Health shows appreciation for the nursing team.”
Wendolyn Minton
Wendy Minton, who recently celebrated her 30-year anniversary with ECU Health, has worked at ECU Health Roanoke-Chowan Hospital with specialties in critical care and emergency services. She always wanted to help people, and nursing was the only career she ever wanted. “I started as a new graduate in the intensive care unit (ICU) and floated to the ED when the ICU census was low,” she said. “I found I enjoyed the fast pace of the ED and transferred there.”
In those next 20 years, Wendy has served as the unit educator, emergency management coordinator, stroke coordinator, assistant nurse manager and currently the patient care manager for the ED, central staffing and hospital supervisor/coordinator group.
While she joined ECU Health as a part of a three-year agreement upon completion of nursing school, Wendy said she came to love the hospital. “I couldn’t see myself working anywhere else. This is my home and my coworkers are family. It has been a priority to be the best example I could be for my three children in having a strong work ethic and to serve others. It shows them hard work pays off.”
She can think of no better way to celebrate her 30-year anniversary than by being named a Great 100 Nurse of North Carolina. “It’s an absolute honor and very humbling,” she said. “I am grateful that my dedication to my patients, their families, my team members and the organization has not gone unnoticed. That so many of us were recognized this year speaks volumes to what a great organization ECU Health is.”
The recipients will be honored at a statewide gala in October, to be held in Goldsboro, North Carolina.
Further Reading
ECU Health claims a quarter of the Great 100 Nurses of North Carolina
Twenty-five ECU Health nurses recognized among Great 100 Nurses of North Carolina
“I was pretty shocked. I said, ‘You picked me?’”
That’s what Christina Brizendine, PharmD, BCPS, said of winning the Greenville Region Preceptor of the Year award. “There are so many wonderful preceptors.”
Dr. Brizendine began serving as a preceptor for the University of North Carolina (UNC) students in 2008, primarily offering fourth-year students internal medicine rotations. More recently, as pharmacy clerkships began earlier in students’ education, Dr. Brizendine helped re-design the early immersion rotations, an innovation recognized by the UNC Eshelman School of Pharmacy faculty and students.
“Her instrumental role in providing excellent experiences to students through this new program has led to other organizations adopting some of her processes,” said Angela Mayo, PharmD, MBA, FACHE, the director of Retail and Ambulatory Pharmacy Services. This work is one reason UNC recently recognized Dr. Brizendine as the Greenville Region Preceptor of the Year.
A UNC alumna, Dr. Brizendine came to ECU Health with the intention of staying a few years. “That was 19 years ago,” she laughed. “I got married, made friends and bought a house. I’m here for the long haul.”
ECU Health offers pharmacy student training for local universities and colleges, with UNC Eshelman representing the most students. Each year, ECU Health pharmacy team members provide approximately 120 student-months’ worth of precepting for those students.
In addition to precepting UNC students, Dr. Brizendine also worked with students from Campbell University, Hampton University in Virginia and the University of South Carolina. She was drawn to the role after having impactful experiences with her own mentors when she was a student.
“I had some great preceptors who took time out of their days to support me. I wanted to do that too. And when you have a great student, they challenge you in ways you can’t expect.”
During her 17 years of working with pharmacy students, Dr. Brizendine saw more and more students starting their clerkships earlier in their education. “Preceptors were getting burned out, not sure how to fit these younger students into a practice environment,” she said.
That’s when she took on the role of program coordinator for direct patient care immersion rotations and created a program to cluster student cohorts.
“This provided continuity in which cohorts did the same things and had the same experiences with one point person to ask for questions,” she explained. “Previously, students were all over the place only a few days at a time and it was less cohesive. This new set up gives students a good experience to see a lot of different things, meet up with each other every week and support each other.”
The result has been rewarding for the students, and for Dr. Brizendine – literally.
More than one student nominated her for the Preceptor of the Year award, and what resonated the most, according to their nominations, was Dr. Brizendine’s effort at connection.
“They valued that I asked them how they were. I wanted to ensure they had a work/life balance, which is hard when you’re a student. A lot of comments said, ‘She cared about me personally,’ and I really do.”
Dr. Brizendine recently transitioned to a new role as a clinical pharmacist with ECU Health’s Outpatient Parenteral Antimicrobial Therapy (OPAT) program. While she misses working with the students, she hopes to get back to precepting in the future.
“There’s a value to training students,” she said. “Students see what they have learned in class put into practice, and as preceptors, it makes our own jobs more satisfying.”
The ECU Health Rehabilitation Department recently announced the 2024 winners of the Bennett Award for Outstanding Rehab Team Members: Krista Austin, OT, and Alyssa Villasenor-Avalos, SLP. The award is named in honor of Wanda Bennett, the former Senior Administrator for Rehabilitation at ECU Health Medical Center, and it recognizes any ECU Health rehabilitation therapist who demonstrates a commitment to excellence in his or her field.
Each year, a selection committee chooses one recipient from ECU Health Medical Center and one from ECU Health community hospitals and ECU Health home health services.
Alyssa Villasenor-Avalos
“I love to talk.”
That’s one reason Alyssa said she fell in love with speech language pathology (SLP).
Another reason is that as a child, she served as the “translator” for a family member with speech delays.
“I was the only one who could communicate with him,” she shared. “I didn’t realize what I was doing, but I had that love of helping, and language was important to me.”
In college, Alyssa thought she wanted to be a doctor, but the classes proved to be too much.
“That’s when I found linguistics,” she said. “That helped me learn about language in general, and I thought I might work in the school system.”
Further exploration led her to speech language pathology.
“A lot had to happen to find this career, but those little things made sense that this is what I wanted to do.”
Now in her fourth year at Outer Banks Health, Alyssa said she enjoys working with a variety of patients and diagnoses.
“We help people across the lifespan, and every day is different. A lot of people don’t realize what SLPs do; it’s a lot more than talking. In acute care, I get to be flexible and creative, and in outpatient, I get to build relationships with our patients.”
Acute or outpatient, Alyssa said the best thing about her job is seeing her patients meet their goals.
“Maybe that patient wants to drink a Dr. Pepper,” she said. “I’m in the swallow suite with them, a Dr. Pepper in my bag, ready to give it to them if they pass the swallow study.”
On a smaller scale, Alyssa said she likes making connections.
“You do a lot of talking in speech therapy, so you get to know your patients in a personal way. I like that,” she said.
As for her team, Alyssa said they’re the best.
“Everyone is a friend. We collaborate well and often co-treat our patients. You can bounce ideas off each other. We trust each other – you don’t always see that. And our leadership makes time for education and learning.”
Alyssa didn’t realize at first that she had won the Bennett Award, but she suspected something was up when her family appeared on a Facetime call while she was at work.
“I didn’t know I had been nominated, let alone that I had won,” she said. “I was shocked and humbled; I was grateful that someone took the time out of their day to nominate me. Working with patients is reward enough, but it is nice when your team notices.”
Alyssa said she hopes this award can bring more attention to rehabilitation services, and to SLP in particular.
“Sometimes rehab isn’t recognized, and our field of therapy can be misunderstood,” she said. “It means a lot that someone out there saw what I was doing, especially after the hard work I’ve put in. Hopefully this brings more awareness to SLPs and what we do. I want more people to know the resources available at ECU Health.”
Krista Austin
In high school, Krista broke her hand playing soccer twice in 13 months.
“I received occupational therapy (OT) for my hand and got to be friends with my OT at that time,” Krista said. “I knew I wanted to work in health care but wasn’t sure how. After seeing what my therapist did, I spent time volunteering and learning more about OT and everything it encompasses.”
That personal experience led Krista to Elizabethtown College in Pennsylvania, where she graduated with a degree in occupational therapy.
Her first job out of college was at Pitt County Memorial Hospital.
“I started in 1998,” she said. “I planned to be here two years, but I am still here.”
Part of what kept her here has been the variety of work.
“ECU Health offers the opportunity to work within my profession while trying different areas of practice,” she said. “There’s a flexibility to move within the system, should you feel the need to change.”
That flexibility began with work in the brain injury program, where Krista found her passion working with patients with neurological diagnoses. “I really enjoy working with patients who have had traumatic brain injuries, spinal cord injuries, strokes, Guillan Barre, Parkinson’s or multiple sclerosis,” she said. “Every day is different. One day you’re helping someone with balance and transfers, and the next you’re working on vision or cooking in the kitchen.”
From there, Krista found a place in the Day Rehab program, which focused on community reentry skills, before moving on to outpatient rehabilitation and then a two-year stint as a general rehab supervisor. She is now back to working in the outpatient setting.
“We want our patients to have a good quality of life, and it’s enjoyable to identify activities that are meaningful to them,” she said.
Through all these changes, Krista said one constant has been her amazing colleagues.
“We are all family and collaborate well together,” she shared. “It’s not just one discipline; it takes all of us every day. The patients come and go, but your colleagues are with you day in and out.”
Despite her passion for her work, Krista said she didn’t expect to win the Bennett award.
“I was shocked and honored,” she said. “It’s rewarding to be recognized by my peers and leadership. Deep down, I know that what I’m doing is meaningful to our patients, but it’s nice to be seen and recognized by the team.”
It’s also rewarding, she said, because occupational therapy is often a misunderstood discipline.
“Occupational therapy gets confused with physical therapy, or people think you do something to get them back to work,” she laughed. “Having the recognition for this discipline highlights what we do, and it’s very important to have that.”
The award was made even more meaningful because Krista knew and worked with Wanda Bennett.
“It felt really personal. She’s no longer here, but I felt like she was looking down on me. I always looked up to her and hope others can look up to me.”