Greenville, N.C. – ECU Health and the national nonprofit Undue Medical Debt are pleased to announce an initiative that will help eliminate more than $186 million worth of past-due hospital medical debt for more than 32,000 qualifying patients. Debt relief letters will arrive over the course of December’s holiday season into the New Year on a rolling basis given the size of this relief effort
Eligible community members do not need to apply, and there is no application process. Instead, community members who qualify for this one-time debt relief will receive a branded letter from Undue Medical Debt indicating which past-due hospital debt or debts have been eliminated. Undue Medical Debt works with hospital systems and other providers across the country to purchase past due medical debt belonging to those least able to pay in large portfolios for pennies or less on the dollar and then erases the debt.
ECU Health’s collaboration with Undue Medical Debt pre-dates North Carolina Department of Health and Human Services’ medical debt relief initiative which spans all hospitals in the state and lays out a plan for medical debt relief coupled with changes to Medicaid/Medicare reimbursement policy and financial aid standards in 2025.
Under Undue Medical Debt guidelines, those who qualify for this medical debt relief have hospital medical debts that are 5% or more than their annual income or earn at or below four times poverty-level income. The current federal poverty level is an annual income of under $31,200 for a family of four which means a qualifying family of four would make under $124,800. Community members do not need to take any action, as the eligible hospital medical debt will automatically be eliminated for those who qualify.
“We’re grateful to collaborate with ECU Health to help ease the burden of medical debt in eastern North Carolina,” said Undue Medical Debt CEO and President Allison Sesso. “Helping community members burdened by medical debt takes thoughtful collaboration and I’m proud of the results: over 30,000 people helped this holiday season. We hope this program provides financial and emotional relief to recipients and encourages them to continue engaging with the healthcare system.”
The collaboration with Undue Medical Debt is one of many ways in which ECU Health is living its mission to improve the health and well-being of eastern North Carolina. The initiative aligns with the health system’s commitment to serving underserved communities in the East, many of which have disproportionate numbers of low-income and uninsured or underinsured people. The initiative is also in alignment with ECU Health’s long-standing practice of non-predatory billing practices, which emphasize charity care, zero-interest payment plans, transparent pricing and dedicated resources to help patients navigate financial requirements.
“At ECU Health, our commitment to our mission and patients is at the heart of all we do,” said ECU Health Chief Operating Officer Brian Floyd. “We have always been guided by a deep desire to support our patients in whatever way we can, and this collaboration with Undue Medical Debt will make an enormous impact on so many in our largely underserved region. We could not be more thankful to find an organization like Undue Medical Debt which shares our vision for making high-quality rural health care accessible here in eastern North Carolina.”
Community members who are 18 and older can schedule an appointment by visiting VidantHealth.com/Vaccinate or by calling 252-847-8000 — available from 8 a.m. to 5 p.m. seven days a week.
Appointments for community members who are 16 or 17 years old can be scheduled by calling 252-847-8000.
Vidant currently offers the vaccine at a variety of locations throughout eastern North Carolina, including the Vidant/Pitt County Large-Scale Vaccine Clinic at the Greenville Convention Center. Community members are encouraged to check the scheduling tool on VidantHealth.com/Vaccinate or call 252-847-8000 for the latest list of available locations.
Although the vaccine offers great hope, Vidant encourages everyone to do their part to keep communities in the region safe from COVID-19: wear a mask, social distance and wash hands. Those who receive the vaccine should still practice these important safety measures. Importantly, a high number of COVID-19 patients are relying on Vidant for care and our team members are not immune from community spread. Please do your part to protect yourself and those around you.
Pediatric neurosurgery is the surgical treatment of diseases of the brain and spine in children. This includes a wide variety of conditions, from ones that children are born with, to others that children acquire later in life.
Dr. Kathleen Knudson, a pediatric neurosurgeon with Vidant Neurosurgery, shares her experiences and her process for working with patients and their families.
“When I am trying to decide on the best plan for the patient, I look at the entire person,” she said. “I talk to them and find out what they are concerned about and get a detailed neurological exam. I often get an imaging study, depending on what their concern is. Then, I use all this information together, (the history, exam, and imaging) to make a recommendation on surgery. I don’t just look at the imaging alone to make a recommendation.”
In this process, Dr. Knudson works together with the patient and their families to come up with the right treatment for the child.
“It is a team effort,” she said. “I work closely with other Vidant team members, including pediatric oncologists, pediatric neurologists, general surgeons, pediatric orthopedic surgeons, and many other providers to help take care of the patient.”
Dr. Knudson added, “Often, there is more than one surgical option for patients. I go over these different options with the family to decide what is the best plan for everyone. I often recommend minimally invasive surgery, so the child will have a smaller incision and a faster recovery.”
Pediatric neurosurgery patients are seen and treated at the Maynard Children’s Hospital in Greenville. If your child may require neurosurgery, talk to your provider for a referral to Vidant Neurosurgery. If you do not have a Primary Care Provider, Vidant Health can help you find one by calling 1-800-472-8500. You can also learn more on the Neurological Care page.