Greenville, N.C. – ECU Health has earned 2025 College of Healthcare Information Management Executives (CHIME) Digital Health Most Wired recognition for Level 8 achievement in the acute category and Level 9 achievement in the ambulatory category. The Digital Health Most Wired program conducts an annual survey designed to identify and recognize health care organizations that exemplify best practices through their adoption, implementation and use of information technology.
“ECU Health is honored to be recognized once again by CHIME’s Digital Health Most Wired program for our continued progress in digital transformation,” said Donette Herring, chief information officer, ECU Health. “This achievement is a testament to our team’s commitment to innovation and excellence. As we navigate an increasingly complex health care landscape, our strategic focus on data-driven care and using advancements in artificial intelligence to enhance our services empowers us to enhance patient outcomes and support our clinical teams.”
Among the more than 50,000 facilities surveyed, ECU Health distinguished itself by ranking above peers in key focus areas including clinical quality and safety, analytics and data management, cybersecurity, population health, infrastructure, patient engagement and innovation. The survey evaluates the adoption maturity, outcomes and value of technology integration across healthcare organizations at all stages of digital maturity – from early phase digitization to advanced transformation.
As health care organizations continue to face complex challenges in rising cybersecurity threats, evolving care models, workforce shortages and budget constraints, the need to accelerate digital transformation has never been more urgent. Over the next several decades, emerging technologies will revolutionize care delivery in fundamental ways. Innovations powered by interoperable data, artificial intelligence, and secure digital infrastructure are poised to redefine the digital health landscape. Navigating this evolution will require sustained commitment and a clear, strategic roadmap.
The Digital Health Most Wired survey serves as a comprehensive evaluation and digital maturity report card for health care organizations across the globe. As success in digital transformation increasingly influences the quality and accessibility of care, this recognition program reflects the progress of leading health care providers as they reshape the future of health care. This achievement extends beyond information technology to every area of the enterprise, symbolizing a collective commitment to advancing health and care through strategic digital initiatives.
This past year, ECU Health made significant strides in analytics, Artificial Intelligence (AI), and digital health all with the goal of transforming care delivery and operational excellence. The organization’s AI strategy has accelerated adoption and literacy across the organization, enhancing efficiency and everyday productivity. Physicians and nurses are embracing AI as it seamlessly augments workflows—saving time, improving quality, and elevating the patient experience. Leveraging advanced analytics and the power of AI, clinical and operational leaders are gaining real-time insights that drive immediate action and improve outcomes.
ECU Health has also expanded telehealth services across more specialties through new enterprise platforms, extending access to care for rural communities and advancing our mission to improve health and well-being of eastern North Carolina. These achievements underscore ECU Health’s position as a leader in digital transformation and innovation in health care.
The idea for Barbers for Life began in 2016, when ECU Health Edgecombe received a grant to expand prostate cancer awareness among African American men by offering educational materials in local barber shops.
Michele Cherry, the director of the Grants Office, helped establish the Edgecombe County Barbershop Partnership in 2017. A presentation from Dr. Caroline Ames, a urologist with ECU Health, revealed African American men in Edgecombe County were not receiving prostate cancer screenings and thus being diagnosed with late-stage prostate cancer, resulting in high mortality; this presentation served as the inspiration for the program. The partnership was also modeled on the evidence-based, research-tested Prostate Health Awareness Project, as noted by the National Cancer Institute.
“Michele and her team focused on reaching men in an environment that was comfortable to them,” said Amy Dixon, manager of marketing and volunteer services at ECU Health Edgecombe Hospital. “The barbers at their local barbershops were the best option to get the men to really listen and ask questions.”
The response to the program was impressive.
Seven local barbershops and 11 barbers were involved in the program. In the program’s first quarter of being implemented, barbers educated 193 men on prostate cancer awareness and 44 of those men were screened, with one individual diagnosed with prostate cancer.
The participating barbers expressed an interest in learning more about other men’s health topics, as well as providing information about the Affordable Care Act.
Despite the program’s success, COVID-19 kept people away from public places and the program dissolved. However, said Amy. “It was always the goal to revive the program as we acknowledge the impact the Edgecombe County Barbershop Partnership had on our community.”
Reviving the program
Charmaine Reeder, Community Health Engagement coordinator, said they are working with Kelly Spivey, the coordinator of Community Health Improvement, among others, to “breathe life back into this program, and it’s been a collaboration of both Edgecombe hospital and [ECU Health] Medical Center.”
“I suggested we connect to men through barbershops, and they told me they used to have this program before COVID,” Kelly said. “I met with Michele and she shared her information and ideas. That helped us determine who wanted to be involved again as well as find new connections.”
The program’s goal is to have barbers initiate conversations about healthy lifestyle choices and wellness screenings for prostate cancer, testicular cancer, hypertension, diabetes, mental health and other health concerns. Kelly provides each barbershop with a resource guidebook with information and handouts about mental health, food, housing, substance abuse and health screenings, which men can then look through and select privately.
The team has also designed smocks that say “Barbers for Life,” which Kelly said initiates a conversation.
“People will see those smocks and wonder what Barbers for Life is,” she said. “They’ll start asking questions.”
Charmaine said this program helps Community Health target an audience that doesn’t normally seek out health care.
“Reaching out to men is a tough thing,” Charmaine said. “A lot of men say, ‘just give that information to my wife,’ or they’d rather not know. That’s why events like the Men’s Health Fair, the car show and Barbershop Real Talk are so important. They help us bring awareness and create opportunities to connect with men in spaces where they feel comfortable. Programs like Barbers for Life allow us to build trust and bridge a gap between health care and the community.”
Kelly said the team was eager to expand services into Pitt County, and so far, these new partnerships are successful.
“Recently, we relocated our prostate cancer screenings to the local Walmart and connected with the barbershops there,” Kelly shared. “We had a lot more traffic, at least 20 people who stopped by, and seven who were screened.”
The team also hosted a Lunch and Learn for barbers on Nov. 10, to provide information and tools, and they also plan to host wellness events, like mental health conversations, at the barbershops.
Dwight Flowers, the owner of Kingdom Kutz in Tarboro, North Carolina, was a part of the program when it first launched in 2017. He is thankful this program exists.
“There is nothing worse than being lost and you feel like no one is looking out for you,” he said. “This program says to our community that someone cares.”
Eric Barnes, the owner of Young Vision Barber Lounge in Greenville, is proud to join in on this program.
“This is an important initiative that focuses on men’s health,” Eric said. “A barbershop has always been more than just a place for a haircut; it’s a space where conversations happen, connections are built and trust is formed. By creating awareness and providing resources around these critical issues, the program not only supports the well-being of our customers, but also strengthens the health of our entire community.”
Kelly said that in the future, they would love to expand these services across the system.
“Right now we work with four barbershops in Tarboro and 10 in Greenville,” Kelly said. “We are working to keep things focused to have a big impact. It’s exponential – we help these barbers to have these conversations, and they see so many people in a day. Each man they help then takes that information back to his family and community.”
To learn more about the Barbers for Life program or the men’s health initiative, contact [email protected].
GREENVILLE, NC & CHICAGO – ECU Health, a rural health system serving 29 counties in eastern North Carolina, has partnered with Artisight to introduce Smart Hospital technology across its facilities, starting with five hospitals and expanding to more in the coming year. This new platform will make telehealth services more efficient by expanding specialized care from ECU Health Medical Center to patients in ECU Health hospitals across eastern North Carolina and improve the experience for both patients and care teams.
The rollout will begin at ECU Health Bertie, Chowan, Roanoke-Chowan, Duplin and North Hospitals. While all locations will implement the telehealth platform, the specific services offered may differ.
Examples include the following, among other services:
- Tele Neuro
- Tele ICU
- Tele Observers
Artisight’s Smart Hospital Platform uses artificial intelligence (AI), cameras, microphones and other smart devices to help hospitals monitor and respond to what is happening in real time. It works with electronic health records (EHRs) to support care coordination and streamline workflows.
Key features include:
- AI-powered insights to improve patient care and hospital operations. For example, AI sensors can detect when at-risk patients attempt to get out of bed and automatically notify care teams, helping prevent injuries and improve response times.
- Virtual nursing and monitoring to extend the reach of clinical staff.
With this technology, patients in rural areas can now receive specialized care from ECU Health Medical Center specialists without needing to travel. Through two-way video and audio, patients can speak directly with specialists while staying in their local hospital room, reducing transfers and delays in care. The platform also improves communication among care teams, speeds up decision-making and helps hospitals run more efficiently.
“ECU Health serves a geographic third of the state of North Carolina, with many patients living in remote rural communities throughout our 29-county region,” said Brian Floyd, ECU Health Chief Operating Officer. “Our commitment to building the national model for rural health care means finding new ways to remove barriers. This platform helps patients get high-quality specialty care close to home, without the need to travel. Through partnerships like this, we’re using technology to extend our reach and improve care across eastern North Carolina.”
By bringing together different technologies into one platform, ECU Health is expanding access to advanced care in rural communities. This reflects the health system’s commitment to innovation, equity and improving the well-being of the region.
“Hospital CIOs and nursing teams need solutions that can improve more than just one small part of their workflow,” said Dr. Andrew Gostine, Chief Executive Officer and co-founder of Artisight. “This is especially true in rural hospitals that must maximize limited resources to deliver care to patients in their communities. Our Smart Hospital Platform creates the infrastructure for the hospital of the future, where patients can access the highest quality care no matter where they lived and trusted AI tools are seamlessly integrated into clinicians’ workflows.”
Artisight’s platform has already shown strong results in hospitals across the country, helping teams discharge patients on time, reducing documentation time and giving nurses back valuable minutes during admissions and discharges.
Fall is in full swing in eastern North Carolina, and with it comes more than just crisp air and colorful leaves. We’re already seeing an uptick in respiratory viruses across our communities and the state. It is not too late to protect yourself and your loved ones from the serious health risks posed by respiratory viruses like influenza, COVID-19 and RSV.
For many, these viruses are a temporary inconvenience. But for others, especially young children, older adults, pregnant people and those with chronic health conditions like asthma or diabetes, they can lead to severe illness, hospitalization or worse. As an infectious disease physician at ECU Health, I have seen firsthand how quickly these viruses can progress to life threatening illness in vulnerable individuals. That is why it’s so important to act early and take advantage of the tools we have to stay safe.
Vaccines remain our most powerful defense against severe illness. The 2025-26 COVID-19 and flu vaccines are now available, and I strongly encourage everyone to stay up to date. The flu vaccine is recommended for everyone 6 months and older, while the RSV vaccine is now available for infants, pregnant people and older adults. These vaccines not only protect you but also help shield those in our community who are too young or medically unable to be vaccinated, like newborns or individuals undergoing chemotherapy.
Thanks to a recent Standing Order from the North Carolina Department of Health and Human Services (NCDHHS), a prescription is not required to get vaccinated. Adults 65 and older, as well as those aged 18 to 64 with high-risk health conditions, including obesity, asthma, diabetes, pregnancy and more, can receive the COVID-19 vaccine at pharmacies without a prescription.
If you test positive for COVID-19, flu or RSV, do not wait. Contact your health care provider right away. Early treatment can reduce the severity of symptoms and lower the risk of complications. Medications for COVID-19 and influenza have proven effective in preventing hospitalizations when started promptly.
Vaccines and treatments are critical, but they are just part of the equation. Simple preventive measures like frequent handwashing, avoiding close contact with sick individuals and wearing masks in crowded or high-risk settings remain powerful tools in slowing the spread of illness.
I understand that some people have questions or concerns about vaccines. I encourage you to talk with your primary care provider to determine which vaccines are right for you and your family. I get vaccinated every year, not just for myself, but to help protect those around me who can’t.
By staying informed, getting vaccinated, seeking early treatment when needed and practicing good hygiene, we can navigate this respiratory virus season safely. It’s about doing our part to protect the health of our entire community.
Let’s take these steps together so we can all stay healthy and enjoy the seasons ahead.
Dr. Jacob Pierce is the medical director of infection prevention at ECU Health and a clinical assistant professor at the Brody School of Medicine at East Carolina University.
Harmony Ward is a first-year undergraduate student at East Carolina University with a lifelong dream of one day becoming a nurse. It is a dream she almost had to put on pause as she instead found herself needing the very care she always hoped to provide.
Ward was just 17 years old when she started experiencing symptoms like dizziness and headaches. Then, her care team informed her of a terrifying discovery: a large tumor in her chest, wrapped around vital blood vessels near her spine and neck.
“I wasn’t really having symptoms from feeling the tumor,” Ward said. “I was having symptoms for another medical thing I have going on, which was diagnosed as multiple sclerosis (MS). I had an MRI done as part of my MS diagnosis, and that’s where they found the tumor.”
The diagnosis came as a shock. Not only was Ward grappling with MS, but she now faced a complex and potentially dangerous mass.
Dr. Robert Allman, a cardiothoracic surgeon at ECU Health and assistant professor of thoracic and foregut surgery at the Brody School of Medicine at ECU, was called in to evaluate the case. According to Dr. Allman, the tumor was a large mediastinal mass that extended into her neck and was wrapped around her subclavian artery. These tumors are rare and affect less than one percent of the population.
“Traditionally, removing something like that would require a very invasive surgery like splitting the breastbone, maybe even breaking the clavicle,” said Dr. Allman.
However, thanks to ECU Health’s advanced robotic surgery program, Dr. Allman was able to perform the procedure using minimally invasive robotic surgery.
“Harmony essentially just had to have four small incisions through her rib spaces because of the minimally invasive approach,” Dr. Allman said. “She was able to leave the hospital in two days. The pain benefit is enormous, and the recovery time and infection risks are significantly reduced.”
The timing could not have been more critical. Ward was just a month away from her high school graduation – a milestone she feared she might miss.
“I was very worried at first that I wouldn’t be able to make it to graduation,” she said. “But they said I would be healed in time. I actually got my stitches removed the day of my graduation so I could put on my dress and everything. It was a very emotional time.”
Dr. Allman remembers Ward not just for her medical case, but for her character.
“She’s very kind, very smart, very hardworking,” he said. “She really put her trust in us. We took our time to make sure she understood everything, and I’m just really happy we were able to help her this way. It allows her to pursue what she wants to do now.”
For Ward, the experience was both terrifying and transformative.
“This was the first time I’ve ever been in a hospital or had any surgeries, so it was very scary,” she said. “All of my medical problems hit me at once. I was going through the MS diagnosis and the tumor at the same time. I was just very worried, but Dr. Allman and his nurses, his team and my neurologist dealing with my MS were all very helpful and supportive and very calming.”
As Ward embarks on her journey toward one day becoming the nurse she’s always dreamed of, it is the perspective she gained as a patient that will guide her.
“I’ve always wanted to be a nurse to be able to help and take care of people,” said Ward. “This experience gave me a new perspective I can bring with me.”
Celebrating Rural Health Day: The Beating Heart of Rural America’s Well-Being, Workforce and Economy
Dr. Michael Waldrum
Each year on National Rural Health Day, we pause to recognize the incredible contributions of those who provide care in rural communities. It is here, in rural America, where resilience, innovation, and compassion intersect to create lasting impacts in the lives of patients and their families.
But this day is more than a celebration of service. It’s a reminder that rural health care organizations are powerful engines of workforce development, economic vitality, and community well-being.
There’s no question that rural health care faces persistent challenges: workforce shortages, funding gaps, and infrastructure limitations. Yet, despite these realities, thousands of people across eastern North Carolina, and millions across the nation, go to work each day to care for others.
At ECU Health and the Brody School of Medicine at East Carolina University, we understand rural health care because it is who we are and what we do. Our rural hospitals and clinics aren’t just a small part of a broader health system, they are the heart of our mission to improve the health and well-being of eastern North Carolina. Within their walls are the people who make our vision of creating the national model for academic rural health care a reality.
We are proud of our rural identity, and it guides us in everything we do. In towns where the nearest hospital may be miles away and the population sparse, rural health care providers are often the largest employers. Clinics, hospitals, and community health centers like ours don’t just deliver care, they create jobs, train future professionals, and anchor local economies. From nurses and lab technicians to IT specialists and administrative staff, rural health care organizations offer career pathways that keep talent rooted in rural America.
Moreover, organizations like ours are uniquely positioned to cultivate the next generation of health professionals. Through partnerships with schools, colleges, and workforce organizations, they provide internships, apprenticeships, and continuing education that open doors and meet community needs. These programs don’t just fill vacancies, they build futures and empower young people to pursue meaningful careers without leaving their hometowns.
The economic ripple effect is profound. A thriving health care sector attracts new businesses, supports housing markets, and enhances quality of life—making rural communities more attractive for families and entrepreneurs alike. When rural health care is strong, the whole community flourishes.
So, on this National Rural Health Day, let’s celebrate the caregivers, support teams, educators, and advocates who make rural health care possible. And let’s also commit to supporting the policies, investments, and partnerships that strengthen their role as workforce developers and economic catalysts.
Because when rural health thrives—America thrives.
Mike Waldrum, MD, MSc, MBA
Chief Executive Officer, ECU Health
Dean, Brody School of Medicine at East Carolina University
The 29 learners who started their quality improvement journey a year ago as part of the Teachers of Quality Academy (TQA) 8.0 cohort officially wrapped up their participation in the program at a recognition ceremony Oct. 22. While the ceremony marked the end of the cohort’s formal learning sessions in the program, the multidisciplinary group of health care professionals is now poised to take their knowledge back to their workspaces with the goal of driving continuous quality improvement across ECU Health and the Brody School of Medicine at East Carolina University.
TQA is a professional development program for health care leaders designed to fundamentally change care delivery through a curriculum focused on building knowledge and skills in Health Systems Science which comprehensively explores how health care is delivered.
“We hope the biggest take away from this last year of learning is the importance of taking what they’ve learned back to their teams so they can apply their knowledge and skills to be catalysts for positive change in their local communities and local teams,” said Dr. Jennifer Sutter, TQA physician director. “This is a diverse group of professionals who represent many different parts of the health system so we’re confident they can have a broad impact on driving quality improvement for ECU Health and those we serve.”
The 8.0 cohort included health care professionals from clinical, administrative, leadership and educational backgrounds, all of whom were selected from a highly-competitive pool of applicants.
“The work that we do in health care is purposeful work, but nobody would define it as easy,” said Dr. Niti Armistead, chief medical officer and chief quality officer at ECU Health, during remarks at the recognition ceremony. “What I’ve found in my own quality journey is that quality improvement is the antidote to burnout by converting the burrs in the saddle into problems to be solved. Quality improvement is a way to re-establish your agency and feel like there are real things you can do to drive improvement and make a positive difference.”
Throughout the past year, participants engaged in advanced learning in quality improvement, patient safety and team leadership, develop improvement projects to apply these skills across the health system, teach others in their environment about these concepts and evaluate the outcomes of improvement interventions.
Lauren Chambers, pharmacy supervisor at ECU Health Medical Center, and Brynn Schiller, who started the program as an administrative fellow but now serves as a workforce development project manager, partnered together on a project aimed at improving hyperglycemia management for medical intensive care unit patients. Hyperglycemia, otherwise known as high blood sugar, can result in organ damage and other serious complications if not treated and managed quickly and effectively.
Chambers said that when the two were deciding which project to pursue, they wanted to be bold and pursue something meaningful and sustainable. For Chambers and Schiller, their hope is that others will take advantage of the opportunities provided through TQA to explore important topics in areas meaningful to them while making important connections along the way.
“You learn a lot about yourself and you get to connect with people you don’t normally connect with,” said Schiller. “I got to know Lauren who is clinical in pharmacy. My background is not clinical so it was really interesting to work together on a project where I didn’t know a lot but I learned a lot thanks to our work on the project together.”
Tarboro, NC – ECU Health Edgecombe Hospital proudly commemorated 40 years of service to the community, honoring its legacy of compassionate care and medical innovation, at ECU Health Edgecombe Hospital on Thursday, Nov. 13, 2025. For four decades, ECU Health Edgecombe Hospital has served as a vital health care provider for the region, offering a wide range of services and specialties to meet the evolving needs of its patients.
“We are honored to celebrate four decades of service to our community,” said Patrick Heins, president of ECU Health Edgecombe Hospital. “From our earliest days to now, our team has remained committed to delivering high-quality, patient-centered care. This milestone is a testament to the dedication of our team members and to the trust our community places in us. As we celebrate 40 years of service, we look ahead to continue growing, innovating and ensuring that every patient who walks through our doors receives the highest standard of care.”
To mark the occasion, ECU Health Edgecombe hosted an event with nearly 200 attendees, including employees, donors, retirees, members of the board of directors and development council, local government and businesses. The hospital also hosted a celebration on Wednesday, Nov. 12, 2025, for team members. Patrick Heins opened the ceremony by welcoming guests, former president Jim Raynor and Drs. David Miller and Mark Petruzziello reflected on the past 40 years.
Originally dedicated in October 1985, the hospital opened its doors to patients on Nov. 1, 1985. Over the years, the hospital has introduced numerous advancements, including the opening of the Women’s Pavilion and Special Beginnings Birthing Center in 1987 and the Heritage Cancer Care in 1998 in partnership with Brody School of Medicine at East Carolina University. ECU Health Edgecombe Hospital joined what is now the ECU Health system in October 1998. In the spring of 2005, the OB/GYN unit received national recognition from the Jackson Organization for having the highest patient satisfaction scores of any hospital in its category.
The hospital continued to expand its services with the opening of the Heritage Chronic Heart Failure Clinic in 2004. The cancer center earned accreditation from the American College of Surgeons in 2009. In 2012, the hospital launched a telehealth and care coordination program to support patients with cardiovascular and pulmonary conditions transitioning from hospital to home and opened its behavioral health clinic. Inpatient dialysis services were added in 2014, followed by a major expansion of the ECU Health Multispecialty Clinic–Tarboro in spring 2015. The emergency department implemented a Telestroke Program in 2016, and an eight-bed Medical Intermediate Care Unit (MIU) opened in 2017. In 2020, the hospital introduced a dedicated Palliative Care Suite. By 2024, ECU Health Edgecombe expanded its MIU to 12 beds and opened a fourth operating room, further expanding its capacity to serve the community.
“Throughout ECU Health Edgecombe’s history, we have embraced innovation to better serve our patients,” said Van Smith, president of ECU Health Community Hospitals. “From expanding access to specialized services like cancer care, to implementing cutting-edge programs in telemedicine and stroke response, ECU Health Edgecombe has consistently led with providing patient-centered care in the forefront. Our team members have built a legacy of excellence that reflects integrity, community and a continual commitment to meeting ECU Health’s mission of improving the health and well-being eastern North Carolina.”
Edenton, NC – ECU Health Chowan Hospital has been nationally recognized for excellence in patient experience, earning the second spot on PEP Health’s 2026 US Hospital Rankings. This recognition places ECU Health Chowan Hospital among the top-performing hospitals in the country, based on real-time feedback from patients and families.
“Being recognized as one of the top hospitals in the country for patient experience is a tremendous honor,” said Brian Harvill, president of ECU Health Chowan Hospital. “This achievement reflects the compassion, dedication and professionalism of our entire team. We are proud to serve our community and remain committed to delivering excellent care.”
PEP Health’s rankings are based on tens of millions of unsolicited online comments posted between Sept. 1, 2024, and Aug. 31, 2025, across public review sites, forums and social media. Using an AI-powered platform, PEP Health analyzes and validates patient sentiment to provide a transparent, unbiased view of how care is experienced across the country. To be eligible, hospitals must have received at least 365 unsolicited comments and consistently high scores across seven domains of patient-centered care, including: Fast Access, Effective Treatment, Emotional Support, Communication & Involvement, Continuity of Care, Attention to Physical & Environmental Needs and Billing & Administration.
“Patient experience is a powerful reflection of values in action, and this recognition from PEP Health affirms the importance of listening to our patients and continuously improving based on their insights,” said Dr. Julie Kennedy Oehlert, chief experience officer at ECU Health. “Being recognized nationally for excellence across multiple elements of people-centered care affirms from our patients that we are providing safe, healing environments. I am grateful for our teams and this recognition is validation of the ECU Health team’s commitment to improving the health and well-being of eastern North Carolina.”
According to PEP Health, hospitals that prioritize patient experience see improved clinical outcomes, stronger financial performance and enhanced health equity. Last year, ECU Health Medical Center recognized as leader in patient experience for second consecutive year by PEP Health. To ensure fairness and representation, only the top-performing hospital per health system is featured. Positive experiences also influence CMS Star Ratings and play a key role in attracting and retaining patients.
Kelly Spivey received a call from an ECU Health recruiter during a difficult time of her life.
“I was in a vulnerable situation at home, and I was looking for a way out,” she said. “I cried out to God about what to do. Then the recruiter called me.”
The recruiter invited Kelly to a job fair, citing an application Kelly had filled out. The only catch was Kelly hadn’t filled out an application.
“Then how did your information come across my desk?” the recruiter asked.
“I felt like God was telling me where to go, so I went to the job fair,” Kelly said. “I received three job offers that day. I packed up me and my two boys and moved with nothing. I’ve been here ever since.”
That was in 2012. Kelly began working in the traumatic brain injury (TBI) unit as a care partner, and she loved it.
“I had always felt a calling to work in health care, and in this job, I got to work with a special population of patients. I also met my now-husband, Lee Spivey, who was a charge nurse there.”
When a physical therapy technician announced his retirement from the rehab team, he suggested Kelly apply for his job.
“I interviewed and started working as a tech in 2014,” she said. “I joined the military in 2016, but I stayed at the hospital PRN. Lee and I got married in 2016, and he transferred to [ECU Health] Edgecombe Hospital, but I stayed in Greenville working in rehab, drilling for the National Guard on weekends and serving as the after-school director at my kids’ school.”
Even when the pandemic shut down schools, Kelly still worked PRN at ECU Health Medical Center and in a remote position at the Down East partnership. Over the next few years, Kelly found out she was pregnant, had a miscarriage, left the military, discovered she was pregnant again and supported her husband when he was diagnosed with stage 4 lymphoma and later had a heart attack.
“During all of this, Edgecombe hospital and the whole community supported our family,” Kelly said. “I was able to stay on at work because my team worked with me. They have a special part of my heart,” Kelly said. “It’s been such a roller coaster, but the two hospitals gave us hope.”
In June 2024, Kelly received a call from a friend at ECU Health Edgecombe Hospital asking if she’d like to apply for a community health position.
“I really loved working in rehab, but the manager reminded me community is what I do,” Kelly said. “I prayed on it and applied, and I got the job. I’m so glad I did. It’s truly been a blessing.”
A legacy of service
Community is what Kelly does. In addition to her professional work, she established a community pantry, which she runs out of her own house, in April 2018.
“I was coming home one day with my children, and there was a homeless man on the street,” Kelly said. “My son wanted to give him an oatmeal cake, but the man didn’t want to take it. It was laid on my heart to give people a place they could get what they needed and not feel like they were taking it from someone.”
Kelly cleaned up some old furniture, collected food and toiletries, and announced the pantry on her Facebook account.
“It became a hit – people were using it,” she said.
Now, Kelly said people frequently donate to and take what they need from the pantry.
“People might clean out their closets, or those of a loved one, and drop off clothes,” she said. “Sometimes people drop off one thing and pick up something else. Grandparents come and get snacks for their grandkids, or people get a boxed cake mix for a birthday celebration.”
Kelly cited her parents as inspiration for her passion for service.
“My dad could fix anything outside the house, and my mom could fix things inside,” she shared. “My dad always had a huge garden, and he’d drop off food to people in the neighborhood. My mom could sew, and she made us clothes and even made a wedding dress and all the bridesmaid dresses for a woman who was getting married. She was always that person in the family. When I received the Governor’s Volunteer Award, I drove all the way home to Whiteville to give it to her.”
The “sandwich lady”
In her current role, Kelly was instrumental in bringing the Summer Meal Program to Tarboro. She and her team landed on using Braswell Community Center and Park in Tarboro as the hub for their program.
The Summer Meal Program is a partnership between ECU Health and Sodexo, the ECU Health Foundation and Food Lion Feeds to provide free meals to kids, teens and those with disabilities throughout the summer. Free meals are also offered in Ahoskie, Bethel and Greenville.
“It gave people a place they could play, eat and have access to air conditioning,” Kelly explained. “Seeing kids run up and get something to eat – it took me back to my own days as a single mom. I had a calendar with local restaurants’ ‘kids eat free’ days, and that’s how we ate for a while. It upset me to think of those kids not having something to eat.”
Kelly said now she’s known throughout the community as the “sandwich lady,” but for her, the service is not just about providing a meal.
“We offer healthier options for free, and this opened opportunities to share mental health resources. I’ve helped people sign up for ECU Health Now, and I’ve given them information about support groups. This bridges trust between the hospital and the community.”
Kelly said her passion for service has been fueled by her own experiences, and these are opportunities to give back.
“Everyone is going through something, and we’re not meant to do life alone,” she said. “We truly need each other, and this is my purpose.”