Visiting loved ones at ECU Health.
Thank you for trusting ECU Health to care for you and your loved ones. The safety of our patients, visitors and team members is our top priority. Per Centers for Disease Control and Prevention and the North Carolina Department of Health and Human Services guidance, ECU Health will continue to operate under the existing COVID-19 guidelines, including mandatory screening and masking for team members and visitors, regardless of vaccination status.
As ECU Health continues to monitor and respond to the evolving COVID-19 pandemic across North Carolina, we are taking steps to ensure the safety of all. ECU Health remains vigilant with its screening process for all visitors, entry requirements and visitor restrictions by department. This is an evolving situation and ECU Health continues to closely monitor local data, including COVID-19 cases in our region and in our hospitals, and will adjust visitation restrictions accordingly.
All visitors must wear surgical masks provided at screening stations or personal N95/KN95 masks as long as they are clean, intact, without a valve and have no visible gaps.
Community members with questions about ECU Health’s visitation guidelines are encouraged to call our Tell Us Now team at 252-847-8355. If a team member is not immediately available, please leave a message and your call will be returned within 24 hours.
Visitor Check in
ECU Health has introduced an enhanced screening process to help improve the visitor experience while continuing to reduce the risks associated with COVID-19. This screening process – in place at all ECU Health hospitals – can be completed in person at kiosks located at main entry points, or, for a more streamlined experience, by visiting ECUHealth.org/checkin ahead of your visit.
Visitor Restrictions Effective at 8 a.m., Wednesday, March 16
Visitation Restrictions: For restrictions at all ECU Health Hospitals, click here. Please note hours and guidelines may vary by location.
In following the ADA (Americans with Disabilities Act) guidelines, visitors who need assistance due to a disability may have an additional individual with them when visiting a loved one in a ECU Health facility to help navigate the current visitor guidelines.
ECU strongly encourages visitors to consider virtual visitation options such as FaceTime and phone calls. Assistance with virtual visits, including iPads for patients without the necessary technology, is available on request. Virtual visitation is the safest way to stay connected with a loved one.
Patients should limit their belongings to a few key items. Please refer to the below tips to ensure you or your loved one has what they need in the event of a hospital stay:
- Bring your phone, tablet or other electronic device to connect with family members
- Limit clothing to clean undergarments and one outfit for discharge
- Wear or pack non-slip shoes