When every second counts, critical care transportation matters.

An ECU Health EastCare ambulance drives down the road.

ECU Health EastCare provides critical care air and ground transportation service for all of eastern North Carolina. There are multiple ground units, including one dedicated to children’s transport. EastCare’s five air units are based in Bertie, Craven, Nash, Onslow and Wayne counties. You may be transported directly from the scene of injury or illness or transferred from a regional hospital to ECU Health Medical Center. EastCare and the ECU Health Maynard Children’s Hospital partner to staff a Children’s Transport Team, which transports more than 1,700 children each year. All units provide rapid transportation and advanced medical care to critically ill and injured patients, including trauma, cardiac, medical, high-risk obstetric, burn and pediatric patients, and more.

Hospitals, physicians, nurses, EMS providers, law enforcement personnel and public safety officials can request EastCare transport services by calling 800-672-7828.

Contact Us: For general information, ride along information or to request classes in your area, please email [email protected].

For clinical questions, reach out to Dr. Joanna Adams, ECU Health EastCare medical director, via email at [email protected].

For operational questions, please contact our duty supervisor at 252-847-5618.

Our aircraft are operated by Metro Aviation.

Why ECU Health EastCare?

Each aircraft has a range of 150 miles from its regional base and can fly directly to and from the scene of an accident or disaster. Crew members are specially trained in advanced critical care life support and transport procedures. Aviation services are provided by Metro Aviation Inc. HDNA610E.

An ECU Health EastCare ambulance sits parked.

The EastCare ground fleet consists of regionally based vehicles to rapidly move patients from community hospitals to area referral centers. They are equipped to provide state-of-the-art trauma and medical care for up to two critically ill patients. Crew members have special training in life support and emergency transport procedures.

Vidant EastCare Children's Transport Ambulance

EastCare has a ground unit specifically equipped and designed to care for infants and children during their journey to the hospital. A dedicated children’s hospital transport team provides mobile services for sick infants and children throughout eastern North Carolina. The team consists of intensive-care trained nurses skilled at providing specialty care from the onset of transport to arrival at Maynard Children’s Hospital at ECU Health Medical Center. The team is available 24/7 by helicopter or ambulance, whenever a child in the region is in need.

An ECU Health EastCare ambulance drives down a road.

EastCare’s ambulance service provides 24-hour non-emergency transfer from hospitals for patients returning to their residence or to long-term care facilities. These Basic Life Support ambulances are staffed by Emergency Medical Technicians to transport patients.

We are the region’s only medical transport service accredited by the Commission on Accreditation of Medical Transport Systems.

An ECU Health EastCare ambulance drives down the road.

Join Our Team

ECU Health EastCare provides critical care air and ground transport service to all of eastern North Carolina. We are based at ECU Health Medical Center, the region’s only Level I Adult Trauma Center and home to ECU Health Maynard Children’s Hospital and a Level II Pediatric Trauma Center.

EastCare is nationally recognized for safety, quality and service. We are the only medical transport service in the region that is accredited by the Commission on Accreditation of Medical Transport Systems. Since 1985, EastCare has been committed to building relationships with our partners, patients and the communities we serve.

To explore career opportunities with EastCare, click here.

EastCare Survey

MM slash DD slash YYYY
Time of Service/Interaction
Are you:
Please rate the following items as it related to EastCare Communications
ExcellentAbove AverageAverageFairPoorN/A
EastCare Communications staff were professional.
EastCare Communications assisted you with obtaining transport.
EastCare Communications provided you with an accurate ETA of the responding unit.
EastCare medical crewmembers contacted you with an ETA (either by radio or telephone)
EastCare medical crewmembers communicated an accurate ETA to you
EastCare medical crewmembers introduced themselves
Eastcare medical crewmembers and equipment were presented in a professional manner
EastCare medical crewmembers appeared to be prepared and competent.
EastCare medical crewmembers explained any procedures to the patient or family prior to initiating them.
I felt that EastCare medical crewmembers were safety minded.
Do you want a member of EastCare leadership to reach out to you?