Vidant Health (ECU Health) Central Billing Office

For questions concerning your hospital bill, call our Central Billing Office at 252-847-4472 or toll free at 800-788-4473, Monday through Friday from 8:30 a.m. – 5 p.m.

Billing for ECU Health Physicians or Outer Banks Health Medical Group

For questions concerning your bill from an ECU Health Physicians (formerly Vidant Medical Group) or Outer Banks Health Medical Group practice, call 252-847-4472 or toll free at 800-788-4473, Monday through Friday from 8:30 a.m. – 5 p.m.

For questions concerning your bill from ECU Health Physicians (formerly ECU Physicians), call 252-744-2128 or toll free at 866-277-7024, Monday through Friday from 8 a.m. – 5 p.m.

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