Awards | Featured

ECU Health is thrilled to celebrate the winners of the first annual Patient Choice Awards. These prestigious awards recognize teams that have the highest and most improved patient experience ratings in their care delivery category for “Creating a caring environment that helped me heal.”​ Hospitals also received awards for patient ratings in cleanliness and “Courtesy of a person who served me food.”

Throughout November, the Office of Experience traveled eastern North Carolina to host award ceremonies presenting the FY22 Patient Choice Awards. The winning teams were excited to be recognized by their patients, and leaders were so proud to celebrate this accomplishment with their teams!

One of the highest honors in health care is being recognized and appreciated by patients and families. The Patient Choice Award winners and finalists exemplify ECU Health’s mission and values through compassionate, human-centered care. Their patients have acknowledged the genuine impact of this care and of the loving environment they create every day.

Congratulations to FY22 Patient Choice Award recipients:

ECU Health Medical CenterNeuroscience ICU

Top Performing Inpatient Unit for Creating a Caring Environment that Helps Heal

Patient score rating: 89.5%

ECU Health Beaufort HospitalRadiation Oncology

Top Performing Outpatient Unit for Creating a Caring Environment that Helps Heal

Patient score rating: 96.7%

ECU Health Edgecombe HospitalAmbulatory Surgery Unit

Top Performing Ambulatory Surgery Unit for Creating a Caring Environment that Helps Heal

Patient score rating: 87.3%

ECU Health Bertie HospitalEmergency Department

Top Performing Emergency Department for Creating a Caring Environment that Helps Heal

Patient score rating: 63.2%

ECU Health Infectious DiseaseGreenville

Top Performing Medical Group for Creating a Caring Environment that Helps Heal

Patient score rating: 99.7%

The Outer Banks Hospital

Top Performing Hospital for Courtesy of a Person Who Served Food

Patient score rating: 73.3%

ECU Health North Hospital

Top Performing Behavioral Health Unit for Creating a Caring Environment that Helps Heal

Patient score rating: 72.2%

Most Improved Behavioral Health Unit for Creating a Caring Environment that Helps Heal

Patient score rating: +1.9%

ECU Health Home HealthKenansville

Top Performing Home Health for Creating a Caring Environment that Helps Heal

Patient score rating: 84.5%

Most Improved Home Health for Creating a Caring Environment that Helps Heal

Patient score rating: +6.3%

ECU Health Bertie Hospital

Top Performing Hospital for Cleanliness

Patient score rating: 91.5%

Most Improved Hospital for Cleanliness

Patient score rating: +9.7%

ECU Health Medical Center2 North Medicine

Most Improved Inpatient Unit for Creating a Caring Environment that Helps Heal

Patient score rating: +15.9%

ECU Health Edgecombe HospitalRadiology Diagnostic

Most Improved Outpatient Unit for Creating a Caring Environment that Helps Heal

Patient score rating: +16.6%

ECU Health Chowan HospitalAmbulatory Surgery Unit

Most Improved Ambulatory Surgery Unit for Creating a Caring Environment that Helps Heal

Patient score rating: +8.5%

ECU Health Roanoke-Chowan HospitalEmergency Department

Most Improved Emergency Department for Creating a Caring Environment that Helps Heal

Patient score rating: +8.6%

ECU Health General Surgery – Tarboro

Most Improved Medical Group for Creating a Caring Environment that Helps Heal

Patient score rating: +21.3%

ECU Health also recognized a number of teams from across the health system as finalists for Patient Choice Awards.