Ellen Anthony’s reputation precedes her at ECU Health Edgecombe Hospital, and for good reason.
“Ellen approaches her work with exceptional dedication and pride. Her smile and positive attitude are contagious, and our patients, families and staff are always happy to see her. No matter how small the task, it always has the Ellen touch.”
ICU/CVPR nurse manager April Matthews’ words are echoed by many of Ellen’s colleagues, but according to Ellen, “I’m just an everyday person.”
The Scotland Neck native joined ECU Health 26 years ago, first in rehabilitation, then the medical floor, and now in the emergency department and intensive care unit as a CNA. When she’s able, she works at ECU Health North Hospital, too. Basically, she goes wherever she’s needed and helps however she can.
“I enjoy my co-workers and I enjoy taking care of my patients,” she said. “They’re in the hospital feeling nervous, and even if they can’t talk to me, I’m going to have a whole conversation with them.”
Fellow team member Rebecca Jenkins said Ellen is known for her “Ellen baths,” and some patients won’t let anyone else care for them.
“When they get a bath from me, I make sure everything is comfortable,” Ellen explained. “The patients say they feel like they’re in a spa. The water is nice and warm and even the lotion is warmed up. I wash their hair, too. The patients need to feel taken care of and safe.”
Even if she’s not assigned to a patient or floor, Ellen said she’ll chip in.
“If they’re scared of needles and have lab work, I’ll come in and hold their hand,” she said. “If I have a free moment, I’ll clean a room. If a patient looks cold, I get them a blanket. I’m not going to let my team struggle; if there’s something I can do, I’ll help.”
Ellen said she always wanted to be a nurse, but “you take detours.” She didn’t sit around, though. She earned her EMT certification, as well as a certificate in phlebotomy, and recently, she decided to continue her education at Halifax Community College.
“I’m excited and scared,” she shared. “But there’s nothing in the way to prevent me from what I want now.”
In the meantime, she’ll continue to give patients and her colleagues support and comfort.
“I love my job. Just be kind to each other and take care of the patients,” she said. “That’s the main goal.”
If you’re interested in working with team members like Ellen Anthony, visit our Careers site.
As the father of a pediatric patient sat with his head in his hands in the adult emergency department trauma bay, staff chaplain Anthony Westbrook took a seat beside him.
Medical teams were treating the child for serious burns sustained in an accident at home. Westbrook remained with her father, offering a calm presence and listening ear during an overwhelming moment.
“He was devastated by what had happened and by what his child was going through,” Westbrook said. “He poured out his feelings, and I listened, gently placing my hand on his shoulder as he cried.”
Westbrook remained with the family throughout the child’s treatment. At the father’s request, he led a prayer with members of the care team gathered around the child’s bedside. Thirty minutes later, he accompanied the father and patient as they were transferred to a room in the children’s emergency department.
For Westbrook and his colleagues on ECU Health’s Clinical Chaplaincy & Spiritual Care team, these moments represent the heart of their work.
Formerly known as Pastoral Care, the department adopted a new name to better reflect its role as part of the clinical care team.
“Our chaplains provide professional spiritual and emotional care to patients, families and team members, regardless of their faith background or beliefs,” said Ashleigh Ware, manager of Pastoral Programs. “The new name helps communicate that we are an integral part of whole-person care.”
The department includes 12 team members, made up of full-time and part-time chaplains as well as chaplain residents. Together, they provide support throughout the ECU Health Medical Center, helping people navigate illness, grief, difficult decisions, celebrations, healing and hope.
“Our work is about meeting people where they are and walking alongside them,” Ware added.
“Ultimately, we want every patient, family member and team member to know they don’t have to carry it alone.”
While many people associate chaplaincy with a particular faith tradition, the department’s approach is inclusive.
“Clinical chaplains respect the spiritual diversity of the patients, families and team members we serve,” Westbrook said. “Whether they are Christian, Jewish, Muslim, Buddhist, Hindu, Humanist, Agnostic or Atheist, our role is to be present, to listen and to support.”
Sometimes support includes prayer or spiritual rituals.
During another family’s time of need, Westbrook helped fulfill a final wish for the parents of a gravely ill infant in the NICU. Surrounded by loved ones and members of the care team, the family gathered bedside for a baptism ceremony. Afterward, Westbrook presented the parents and the infant’s siblings with the seashell used to hold the baptism water.
“Our emotional, mental, physical and spiritual well-being are often deeply connected,” Westbrook said.
“Chaplaincy creates space for the spiritual, emotional and existential questions that can arise alongside a person’s medical experience.”
That support also extends to team members.
The department offers opportunities such as Tea for the Soul, Blessing of the Hands and Purposeful Pause Pop-Up events that allow team members to step away, reflect and reconnect with the purpose behind their work. Team members can also reach out directly to a chaplain following a difficult patient experience, a personal loss, a stressful event or anytime they need to talk.
“We want people to know they don’t have to wait until something becomes a crisis to reach out,” Ware said. “If you think a chaplain might be helpful, that’s enough reason to call.”
Within ECU Health’s community hospitals, Spiritual Care volunteers provide supportive rounding for patients. When a situation requires the attention of a clinical chaplain, the team is available to provide support through telehealth.
Patients, families and team members at ECU Health Medical Center can connect with a unit chaplain or contact Clinical Chaplaincy & Spiritual Care at 252-847-4790 or [email protected].
Dr. Lorrie Basnight grew up in Chapel Hill, and after seven years working as an exercise physiologist, she went back to school to become a doctor. She found a passion for pediatrics unexpectedly, and since 1995, she’s loved working with children and their families.
“Children can be delightful and challenging,” she said. “I thought I was a compassionate physician; I was happy to talk with families and let them feel their feelings. But after my diagnosis, I realized what the other side feels like.”
In 2025, Dr. Basnight was diagnosed with breast cancer, a total shock because she considered herself to be in good health.
“I was going to the gym and doing all the things you should do. I have no genetic background or family history of breast cancer. The year before my diagnosis, I did a 100-mile hike in Spain, and in the spring of 2025, I did a 200-mile bike ride in Belgium and the Netherlands,” she said. “Two weeks after I got back from that trip, I got my diagnosis.”
Immediately following her diagnosis, Dr. Basnight said she struggled with fear and anxiety.
“Not 15 minutes after I left the doctor’s office I started thinking I needed to make my funeral plans,” she said. “That’s where my head went. Getting that under control has been a process.”
A path forward
The first step was creating a plan, which Dr. Basnight said was accomplished with her doctor, Dr. Mahvish Muzaffar.
“I had an intense regimen of 16 doses of chemo, followed by surgery,” Dr. Basnight said. “Dr. Muzaffar and the team did a great job of controlling my side effects, and before surgery, my MRI showed no signs of cancer.”
That didn’t mean she was out of the woods quite yet; her post-surgical pathology report showed residual cancer cells. She required additional treatment, which she is still receiving, including 20 rounds of radiation and targeted drugs and hormone blockers. Through it all, however, Dr. Basnight said her doctor and the cancer center team took care of her and put her mind at ease.
During her treatments, she contracted COVID twice and suffered a heart arrythmia as a side effect from one of her medications, which required her to be admitted to the hospital, but Dr. Basnight said she felt supported the entire time.
“It’s weird to have this serious illness and say I’ve had such a great experience,” she said. “When I first met Dr. Muzaffar, she talked with me and my daughter and then asked to speak with me alone. Then she gave me a big hug and said, ‘I know this is scary, but you’re going to be okay.’”
Over the last year, Dr. Basnight said Dr. Muzaffar has reminded her that her medications are working very well and if she did have a recurrence, there are new cancer drugs and treatments coming out all the time.
“She told me that people like me with stage three cancer have lived many years, so she pulled me get out of that ditch of thinking this is the end of my life,” she said. “It’s just the start of a different part of my life.”
Dr. Basnight said it’s also been helpful to use all the resources available to her through the cancer center, including speaking with a therapist to get her anxiety under control.
“When I was first diagnosed, I’d wake up in the middle of the night panicking. My therapist, Dr. Rachelle Evans, has given me many exercises to help with my anxiety, like thought interrupting exercises,” she said. “When I start worrying about something, I say or think, ‘Not helpful,’ and that stops the spiral. I really feel like I’ve become a new person who’s moved into a state of acceptance.”
More than a patient
From her doctor and her therapist to pharmacists and front desk staff to her nurse navigator, Dr. Basnight said the Cancer Center provides an exceptional level of care.
“They talk to you and treat you like you’re more than an MRN number,” she said. “They talk to my family and include them in the conversation. They get you through check-in quickly, they know you and ask about your life and sort out appointments easily. I had a friend who received cancer care from another facility and she came to a few appointments with me at ECU Health. She told me later, ‘I’m sure I got excellent medical care where I went, but my oncologist never acknowledged how scary this is for me.’ My friend ended up switching to ECU Health to get her radiation and she had a great experience.”
For now, Dr. Basnight is continuing her cancer treatment and making plans for future biking and travel. She’s back in the gym and says anyone with cancer should figure out how to still do the things they love.
“One of the things Dr. Evans helped me do was define what’s important to me: relationships,” she said. “Last year, my four siblings and I rented a house in Manteo and had the best time. It was the first time in a long time we’d all been together for a whole week, and it’s special to be with the ones you love. Next spring, we plan a boat and biking trip, and I’m looking forward to that.”
When many people think about careers in health care, the roles of nurse or doctor often come to mind. Yet delivering exceptional care depends on a network of professionals whose work supports daily operations, enhances the patient experience, and helps advance ECU Health’s mission to improve the health and well-being of eastern North Carolina.
To help students explore those opportunities, ECU Health‘s Talent Acquisition team launched the new non-clinical internship program this past summer.
The pilot program provided college students with hands-on experience across a variety of departments while introducing them to career opportunities in health care that extend beyond direct patient care.
“This was really about building awareness that there are many career paths within a hospital beyond what most people traditionally think about,” said Tavis Richardson, who led the development of the program. “There are opportunities in business, human resources, food and nutrition and many other areas that support our Mission every day.”
The program ran from May through August and welcomed East Carolina University students pursuing non-clinical fields of study. Interns were placed in departments including Food and Nutrition Services, Graduate Medical Education, Onboarding, Patient Experience and Engagement, Community Health, and other support areas across the organization.
Throughout the summer, participants gained practical experience, completed impactful projects and built relationships with team members.
One of those students was Bridgette Dingee, who interned with Food and Nutrition Services. During her internship, she worked alongside patient services, culinary and retail teams while contributing to projects aimed at improving operations and the patient experience. Her work included supporting the Cambridge Menu Study, enhancing competency checklists, completing safety and departmental audits, participating in patient and nursing rounds and other projects.
Among the projects she completed, Dingee said she was most proud of helping develop the patient picture menu.
“It was rewarding to be part of a project that could improve the hospital experience for patients with literacy, language or communication barriers,” Dingee said.
The experience also helped shape Dingee’s career path. Following the internship, she joined ECU Health Food and Nutrition Services as a team member while continuing her studies in dietetics at ECU.
Building on the success of the pilot program, ECU Health plans to expand the initiative in 2027. Internship opportunities will be available at all nine hospitals across the health system, and applications will be promoted to colleges and universities across North Carolina.
Sonya Williams came to ECU Health as a 19-year-old intern with no specific plans to stay at ECU Health Roanoke-Chowan Hospital. A job offer in the admissions and billing department, however, paved the way for a 40-year career that has seen Sonya through many changes.
“I love my journey,” Sonya said. “You can grow with this system. ECU Health has afforded me great opportunities in my professional and personal growth.”
From the business office, where she worked the phone switchboard, Sonya transitioned to insurance where she gained a leadership role. She’s since worked in corporate compliance, the HIMS department, process improvement, and community equity and improvement.
“That takes us up to the pandemic,” Sonya laughed. “From there I worked in community work and my role changed again. Now I’m the manager of community health improvement, chaplain and volunteer services.”
During that time, Sonya also continued her education.
“I started with an associate’s degree from Roanoke-Chowan Community College, but I graduated from Elizabeth State University for a bachelor’s in business administration with a concentration in management in 1996, and after my husband passed away in 2013, I had the conviction to get my master’s and doctorate from Grace Bible College and Theological Seminary. Now I’m an ordained minister.”
Sonya said having supportive leadership and colleagues made it possible for her to continue her education.
“It’s good for you and it’s good for the organization. Getting my master’s and doctorate wasn’t required for my current role, but my leaders saw what I had and what was needed for this job and it connected.”
Regardless of her role, Sonya said she’s made strong connections with her colleagues and her community.
“Roanoke-Chowan has been like family, and I’ve felt supported in a life-work balance. It’s not always like that in other jobs,” she said. “And over the years I’ve worked with so many who have advanced in their journeys. I’ve tried to encourage them along the way, too.”
For now, Sonya has no plans to retire, although it is on the horizon.
“Staying the course isn’t possible because things always change,” she said. “Technology changes, people change. Retirement is my eventual destination, but even when I do, I don’t see myself doing nothing. I love people and my community, and I love to travel. My bucket list destinations are Africa and Dubai.”
In the meantime, Sonya plans to continue to flourish in her role.
“ECU Health is an absolutely wonderful place to grow and work if you’re open to change and experiences. If an opportunity presents itself, take it. I came in working the switchboard and here I am. Your attitude will make your path, your gratitude will grow it and your determination will allow your journey to be as long or as short as you desire it to be.”
Dr. Anthony Smith has had a front-row seat throughout ECU Health Medical Center’s evolution. When he began his medical career in 1998 through the Graduate Medical Education (GME) program at ECU Health Medical Center, he found a place he would call home for nearly 30 years.
“When I was finishing medical school at the University of Alabama at Birmingham School of Medicine and applying for internal medicine residency programs, I wanted to find an academic program that was on the smaller side, one that felt like family. ECU Health fit that bill,” Dr. Smith said. “You will not find a hospital of this size in a community of this size anywhere else in the country.”
GME at ECU Health Medical Center began in 1976 with one residency program in family medicine. Over the past 50 years, the program has continued to grow and expand to develop the next generation of physicians across eastern North Carolina.
Today, the program features 38 residency and fellowship programs and trains approximately 460 residents per year. In 2025, the program saw 39 graduating resident physicians decide to continue practicing medicine in eastern North Carolina.
“We continue to see GME expand with new programs in electrophysiology, hospice and palliative care, neurology, ophthalmology and addiction medicine, specialties that we identified as needs now and moving forward that will train physicians to meet our community’s needs,” said Dr. Mary Catherine Turner, associate dean for GME at ECU Health Medical Center and the Brody School of Medicine. “Multiple factors are at play to support that kind of growth, but the most important guiding light is alignment with our mission to improve the health and well-being of eastern North Carolina.”
Dr. Smith has witnessed that growth over the years, in residency, as a GME educator and continuing in his career practicing medicine as a hospitalist at ECU Health.
“The growth of GME that I’ve witnessed over the last 28 years has been tremendous,” Dr. Smith said. “The program continues to add residencies and fellowships, which means as a health system we are better able to serve eastern North Carolina by growing the physicians in our footprint and bring more specialized care to the area.”
Dr. Smith grew up in rural Alabama and spent four years in Atlanta before medical school. He appreciated that Greenville was quiet, with less traffic and more opportunities to care for patients on a more personal level. In GME, he found the atmosphere of learning, and the relationships he made along the way instrumental to his decision to continue practicing medicine in eastern North Carolina. Over the years, he has served as the Chief of Staff at ECU Health Medical Center and local director for the hospitals program.
“I remember that our program director, Dr. Peter Lichstein, took care of us,” Dr. Smith said. “Leaders created a schedule and an environment that was conducive to learning, one that let us balance our life. Finding out how to balance working, learning and living is a challenge for GME programs that ECU Health Medical Center addresses by putting people first.”
Dr. Smith sees GME as more than a foundational program to teach physicians — the program also addresses essential health care needs across ECU Health’s 29-county service area by giving resident physicians and fellows hands-on experience treating patients in clinical environments across the ECU Health system.
“It’s rewarding and exciting to see the program continue to develop,” Dr. Smith said. “It really goes back to the sheer impact it has had on eastern North Carolina. We know there are rural areas in this country that don’t have these resources. Eastern North Carolina is fortunate to have an internal medicine program and all the other various programs right here, close to home. Residents and fellows actively training, as well as the physicians who decide to stay after they complete their residency, are extremely beneficial to this region.”
Moving forward, Dr. Smith sees GME’s growth alongside ECU Health Medical Center and the region as a necessary step toward progress. Alongside East Carolina University and the Brody School of Medicine, Dr. Smith said the health system’s growth is a clear indicator of GME’s role in fostering a positive working relationship and environment for physicians across the region.
“Right now, the opportunity is to live our mission and vision as a system and determine ‘How do we better serve the rural places in eastern North Carolina?’” Dr. Smith said. “As we continue to grow, we must continue to be committed to reaching those rural communities.”
ECU Health Medical Center is proud to welcome the 12th class of Project SEARCH students to work in the hospital environment. The year-long internship program will empower the six students with intellectual and developmental disabilities to learn real-world work experience, develop valuable job skills and build the confidence needed to successfully transition from school to the workforce.
The Project SEARCH Class of 2027 includes Jaden Chamberlain, Marquell Jones, Mattie Breault, Tyler Frazer, D’Mari Clemons and Michael Dunbar.
“We are delighted to welcome another class of Project SEARCH students to ECU Health Medical Center and continue investing in opportunities that help young people build confidence, independence and career-ready skills,” said Doris Hill, workforce development coordinator at ECU Health.
“Project SEARCH creates meaningful pathways to employment by giving students hands-on experience in a real-world health care setting while allowing them to discover their strengths and talents,” Hill continued. “The program not only transforms the lives of participating students but also enriches our workforce and strengthens our commitment to creating an inclusive environment where everyone has the opportunity to succeed.”
Project SEARCH is a partnership between ECU Health Medical Center, Pitt County Schools, McCloud & Associates, Inc. and the North Carolina Department of Health and Human Services’ Division of Employment and Independence for People with Disabilities.
During the program, students participate in internships across various departments at ECU Health Medical Center, including in hospitality, cafeterias, housekeeping and some clinical spaces. These experiences help students transition from classroom learning to professional environments, connecting their educational journeys to their next chapter in a workplace setting.
“Project SEARCH gives students the chance to learn and grow in ways that aren’t possible in a traditional classroom setting,” said Jay Cotton, Project SEARCH instructor. “Through internships and daily workplace experiences, students develop valuable job skills, gain confidence and learn how to navigate professional environments. I am excited to watch these students discover their potential and take important steps toward achieving their goals after graduation.”
The employment rate for youth with disabilities is about 60 to 70 percent less than youth without disabilities, according to the U.S. Office of Disability Employment Policy. Project SEARCH has proven results with a 65 percent employment and 90 percent retention rate nationally. Students who participate in the program are enrolled at various Pitt County high schools.
The Project SEARCH program at ECU Health Medical Center began in 2015 with the support of its founding partners: Pitt County Schools, RHA Health Services and the North Carolina Division of Employment and Independence for People with Disabilities. The program has become a beacon of hope and opportunity for participating students while also making significant contributions to the local community. Project SEARCH is instrumental in cultivating our ECU Health community into one that embraces diversity, inclusivity and shared success.
For 50 years, resident physicians have had the opportunity to live, train and learn in eastern North Carolina through Graduate Medical Education (GME) at ECU Health Medical Center and the Brody School of Medicine at East Carolina University. As the program celebrates its semicentennial, leaders from across ECU Health and the Brody School of Medicine gathered to celebrate the program’s impact and the people who make it work.
During an Aug. 21 luncheon at the East Carolina Heart Institute, resident physicians past and present had a chance to reflect on the history of GME at ECU Health Medical Center.
What began with a single Family Medicine Residency program in 1976 has blossomed into 38 resident physician and fellowship programs that give providers hands on experience as they treat patients in rural eastern North Carolina.
“Today we celebrate a legacy of 50 years which has produced many of the physicians who currently practice medicine in our region,” said Dr. Mary Catherine Turner, associate dean for Graduate Medical Education at the Brody School of Medicine and ECU Health Medical Center. “GME is a beautiful example of ECU Health intentionally living out its mission to improve the health and well-being of eastern North Carolina. We are in an active phase of growth and anticipate another 50 years of caring for patients across our rural communities.”
GME quickly grew in the 1970s, adding residency programs in fields like pediatrics, obstetrics and gynecology and psychiatry. Through the 1980s and 1990s new programs including ones in geriatrics, cardiology and immunology were introduced. Most recently, ECU Health Medical Center has added residency programs in neurology and ophthalmology, with recruiting underway to launch the newest fellowship program in addiction medicine. All the while, residency tracks in rural medicine have given physicians opportunities to care for patients in underserved areas, with new rural residency tracks continuing to launch through summer of 2027.
In 2025, 39 GME graduates entered the physician workforce in eastern North Carolina. Dr. Turner said maintaining that number for the next five years would see 195 physicians practicing across the region.
“The mission of ECU Health and the mission of GME have not changed. Since day one, we have focused on recognizing and addressing disparities in rural health care,” said Dr. Jonathon Firnhaber, interim chair of the Department of Family Medicine at ECU Health. Dr. Firnhaber served as a residency program director for 14 years. “That commitment was made in 1976, carries through today and will continue forward. It is exciting for me, from a training perspective, to know there is a hospital in this geographically diverse region, which generally lacks other medical care, with virtually every aspect of care available. It’s an incredible training opportunity.”
Dr. Michael Waldrum, CEO of ECU Health and Dean of the Brody School Medicine, said the celebration marked what academic health care can accomplish when mission meets action.
“Today reminds me of why I love health care,” Dr. Waldrum said. “When we embarked on our mission to improve the health and well-being of eastern North Carolina, we injected the value of education into our organization. It’s important to celebrate and understand the importance of how we educate the future of health care, how we educate ourselves and how we build a better future for our communities and each other. The work toward that goal is represented in this room, and I thank you for building that personal future that impacts our communities and, frankly, the nation.”
Greenville, N.C. – ECU Health has reached an agreement on a new multi-year contract with UnitedHealthcare, restoring in-network access to care for more than 100,000 UnitedHealthcare-covered patients and supporting rural health sustainability in eastern North Carolina effective Aug. 7, 2026.
The new contract covers patients with Commercial, Medicare Advantage and Medicaid UnitedHealthcare plans, allowing patients to access care from the ECU Health providers, hospitals and clinics they know and trust.
Throughout negotiations, ECU Health’s priority was to protect and restore patients’ access to high-quality, affordable care close to home while ensuring the organization can continue providing essential services across the region.
After years without meaningful increases in reimbursements from UnitedHealthcare despite rising costs associated with delivering care, ECU Health successfully negotiated sustainable terms for the care we provide.
Importantly, this agreement supports:
- Full in-network access to all ECU Health providers, facilities and services for UnitedHealthcare members
- Reimbursement terms that better reflect the cost of care
- Reduced administrative burden
- Fewer barriers to care
- Preserves the relationships our providers have with patients covered by UnitedHealthcare
“Throughout this process, patients and families across eastern North Carolina have been our top priority,” said Dr. Michael Waldrum, CEO at ECU Health. “Meeting the mission of improving the health and well-being of eastern North Carolina means ensuring the sustainability of the services we provide, particularly given the ongoing challenges rural healthcare will continue to face. This agreement ensures patients can access the care they trust at ECU Health, close to home, and allows us to move forward with UnitedHealthcare in a way that supports the long-term health of our communities.”
Patients with canceled or postponed appointments can reschedule with their provider on MyChart or call their provider’s office directly to resume care.
For additional questions or support, patients can visit ECUHealth.org/UnitedHealthcare.
The North Carolina Governor’s Volunteer Service Awards honor the true spirit of volunteerism in individuals and groups in the public, nonprofit and private sectors who make a significant contribution to their community through volunteer service. This year, Charmaine Reeder, on behalf of the ECU Health’s work with Pitt County Meals on Wheels, Traquavis Harris, Sara Gray Tingen and Angelina Brittle and were honored as award winners.
Traquavis Harris
Harris, program coordinator in pastoral care programs, began his career with ECU Health in 2022 as a scheduler in perioperative administration when his mother, also an ECU Health team member, encouraged him to apply.
“I wanted to grow and move around to different departments without having to leave an organization, and ECU Health offers the opportunity to learn about different professions and specialties,” he said. “You don’t have to be a nurse or doctor to work in health care.”
After a year in the operating room, he saw an opportunity for his current role and he leaped at the chance.
“I was a VolunTEEN in 2017 and did patient escorts, central transport, cancer center registration and work in the emergency department,” he said. “This was a chance to circle back to where I once was and give back to my community.”
That strong background in service has helped Harris grow in his role. He has since amassed an impressive portfolio of degrees and certifications, including a bachelor’s degree from East Carolina University, a master’s degree in technology management with a concentration in Six Sigma, and numerous certifications in Java, Data Reporting and Analytics, project management and agile methodologies.
When he learned he won the Governor’s Volunteer Service Award, Harris said he was too stunned to speak.
“It was a verification that the work I’m doing doesn’t go unnoticed. You don’t volunteer expecting to receive anything, but I was excited,” he said.
He also credited the support he received from colleagues, such as fellow award-winner Angelina Brittle, and his current leader, Ashley Ware, as influential in his work.
“As I was entering the role, Angelina was leaving, but she taught me everything I needed to know to be successful in this sector,” he said. “And Ashley allows individuals on her team to be authentic to themselves and their work, putting us first to get knowledge about what we want to learn and mold us into flexible leaders. Working with Ashley has been transformational.”
Harris said volunteering is important – not only for what it gives to others, but for what it teaches you about yourself.
“It’s a chance to learn about yourself and put yourself out there,” he said. “Giving back does something to you; you have a purpose.”