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ECU Health is thrilled to celebrate the winners of the third annual Patient Choice Awards!
The Patient Choice Awards recognize teams that have the highest and most improved patient experience ratings in their care delivery category for “Creating a caring environment that helped me heal.” Hospitals also received awards for patient ratings in cleanliness and “Courtesy of a person who served me food.”
Over the past few months, ECU Health Chief Experience Officer Julie Oehlert traveled across eastern North Carolina to host ceremonies honoring award winners and finalists. The winning teams were excited to be recognized by their patients, and leaders were proud to celebrate this accomplishment with their teams!
One of the highest honors in health care is being recognized and appreciated by patients and families. The Patient Choice Award winners and finalists live ECU Health’s Values through providing compassionate, human-centered care. Their patients have acknowledged the genuine impact of this care and of the loving environment they create every day.
Congratulations to FY24 Patient Choice Award recipients:
ECU Health Orthopedics – Kinston
Most Improved Medical Group for Creating a Caring Environment that Helps Heal
ECU Health Home Health – Kenansville
Top Performing Home Health for Creating a Caring Environment to Help Heal
ECU Health Home Health – Washington
Top Performing Home Health for Creating a Caring Environment that Helps Heal
Most Improved Home Health for Creating a Caring Environment that Helps Heal
Outer Banks Health Hospital – Surgery Services
Top Performing Outpatient Ambulatory Surgery Unit for Creating a Caring Environment that Helps Heal
Outer Banks Health Hospital – Emergency Department
Top Performing Emergency Department for Creating a Caring Environment that Helps Heal
Outer Banks Health Hospital – Labor & Delivery
Top Performing Inpatient Unit for Creating a Caring Environment that Helps Heal
Outer Banks Health Hospital – Nephrology & Hypertension
Top Performing Medical Group for Creating a Caring Environment that Helps Heal
Outer Banks Health Hospital – Pulmonary Rehab
Top Performing Outpatient Unit for Creating a Caring Environment that Helps Heal
ECU Health Bertie Hospital – Emergency Department
Most Improved Emergency Department
ECU Health Bertie Hospital – Environmental Services
Top Performing Hospital for Cleanliness
ECU Health Chowan Hospital – Emergency Department
Most Improved Emergency Department
ECU Health Edgecombe Hospital – Food & Nutrition
Most Improved Hospital for Courtesy of Person that Served Food
ECU Health Duplin Hospital
Most Improved Ambulatory Surgery Unit for Creating a Caring Environment that Helps Heal
ECU Health Duplin Hospital – Environmental Services
Most Improved Hospital for Cleanliness
ECU Health Duplin Hospital – Food & Nutrition
Top Performing Hospital for Courtesy of Person that Served Food
ECU Health Roanoke-Chowan Hospital – CT Scan
Most Improved Outpatient Unit for Creating a Caring Environment that Helps Heal
ECU Health Roanoke-Chowan Hospital – Intensive Care Unit
Most Improved Inpatient Unit for Creating a Caring Environment that Helps Heal