Greenville, N.C. – The 2026 ECU Health Board Quality Leadership Award winners were recognized at the ECU Health Board of Directors meeting held on Tuesday, June 23. These winning teams exemplify ECU Health’s system-wide commitment to achieving zero harm, delivering exceptional experiences and advancing patient outcomes through high-quality, compassionate care.
“These projects exemplify the talent and passion that team members have for addressing complex health care challenges in our rural region,” said Dr. Andy Tewari, chair, ECU Health Board of Directors. “The wide range of teams recognized today shows the scope of their commitment to innovation and serving our patients in eastern North Carolina.”
Projects demonstrating excellence reflected two or more of the following traits:
- Sustained Quality and Safety Improvement: Quantifiable improvement in an organizational priority that advances the goal of zero harm and demonstrates reliability over time.
- Compassion in Action for Safety: Demonstrated teamwork and commitment to protecting patients and team members from harm through consistent application of safety behaviors, communication and a fair and just culture.
- Innovation and Continuous Learning: Implementation of innovative, evidence-based solutions that enhance clinical quality, safety and operational reliability.
- Reduce Variations in Quality Outcomes: Meaningful work that identifies and reduces barriers and promotes quality and safety for all populations served.
Four teams earned awards this year, chosen from a competitive pool of nominations and thoughtfully reviewed by the selection committee.
The winning teams are as follows:
A team from ECU Health Medical Center submitted “Antimicrobial Stewardship Program (ASP) Review of Restricted Antimicrobial Use and Compliance.” The project improved ECU Health Medical Center’s electronic health record and antimicrobial stewardship program workflows. It yielded $270,000 in cost savings and reduced unnecessary antimicrobial use, supported safer patient care and helped fight antimicrobial resistance.
The project leaders were Nicole Nicolsen, PharmD, BCPS, BCIDP, ASP/Infectious Diseases (ID) pharmacist manager, and Melissa George, PharmD, BCIDP, ADP/ID pharmacist. Team members were David Laurent, PharmD, BCPS, BCIDP, ASP/ID pharmacist, Emily Perez, PharmD, ASP/ID pharmacist, and Allison Field, PharmD, VCID, AAHIVP, ASP/ID pharmacist.
A team from ECU Health North submitted their project “Two-Year Central Line Associated Blood Stream Infection (CLABSI) Free Initiative: Driving Interdisciplinary Excellence Through Daily Nurse Quality Huddles and Rounding.” Efforts from the project led to zero hospital-acquired CLABSI cases.
The Project Leaders were Aparesh Balla, MPH, QS III, Maryland Hicks, BSN, RN, WCC, QNS II, and Chelsey Shearin, BSN, RN, IP II. The team members were Dr. Jude Ojie, hospitalist medical director, Dr. Rudo Gwanzura, chief of staff, Wanda Neathery, manager of patient care services, Jennifer Pilgreen, manager of patient care services, Karen Liles, RN, vascular access team, and Ann Strickland, RN, vascular access team.
A team from ECU Health Physicians submitted “Improving Hypertension Control in Ambulatory Care.” The project used a data-driven approach to improve blood pressure test accuracy, repeat measurement and home monitoring documentation by standardizing how blood pressure tests are conducted.
Project leaders were Crystal Ashley, RN, BSN, and Dr. Samuel Moskowitz. Team members were Marsha Becker, RN MSN, Dr. Dean Miner, Jessica Walker, MSHIIM, BSPH, Jason Monroe, MBA, Wendy VanLandingham, RN, BSN, Jennifer Jones, RN, and Drillious Gay, RN, MSN.
A team from ECU Health Ambulatory Quality Services submitted “Improving Outcomes: A Patient-Centered Approach to Hypertension Management.” The project used a community-funded initiative in July 2025, to improve home monitoring for blood pressure with blood pressure cuffs, patient education and integrated patient-entered readings through MyChart.
The project leader was Gail Scheller, RN, AMB-BC, AE-C, Ambulatory Quality Nurse Specialist. Team members were Barbara Adams, manager, Outer Banks Health Family Medicine – Avon, Stephanie Huband, manager, Outer Banks Health Family Medicine – Kitty Hawk, Cynthia O’Neal, manager, Outer Banks Health Family Medicine – Manteo, Sean Dunigan, manager, Outer Banks Health Family Medicine – Nags Head East and Kristen Daniels, manager, Outer Banks Health Internal Medicine – Nags Head.
“These teams worked with purpose to build the tools, dataflow and support that empower our care teams to do their best work for patients in service to ECU Health’s mission and enterprise goal of clinical excellence,” said Dr. Niti Armistead, Chief Clinical Officer and Chief Quality Officer, ECU Health. “Their efforts remind us that quality improvement is one of the most powerful ways to bring meaning and joy into the work of caring for patients.”
Greenville, N.C. – The North Carolina Statewide Telepsychiatry Program’s Pediatric Program (NC-STeP-Peds) has been named the recipient of the 2026 Psychiatric Services Achievement Gold Award by the American Psychiatric Association (APA), one of the field’s highest national and international honors recognizing innovation and excellence in mental health care delivery.
The award was presented during the APA Annual Meeting held in May in San Francisco. Established in 1949, the award recognizes programs worldwide that demonstrate leadership in service delivery, quality improvement and meaningful engagement with patients, families and care teams.
NC-STeP-Peds, an initiative of East Carolina University’s Center for Telepsychiatry, was recognized for its innovative, technology-enabled approach to addressing pediatric mental health needs, particularly in rural and underserved communities.
“Improving access to high-quality behavioral health care for children is one of the most urgent challenges facing our communities,” said Dr. Sy Saeed, executive director of NC-STeP and professor and chair emeritus in the Department of Psychiatry and Behavioral Medicine at the Brody School of Medicine at East Carolina University. “This recognition reflects the strength of our partnership and our commitment to reaching children where they are with timely, evidence-based care.”
Nationally, one in four to five children and adolescents are affected by a mental health disorder, yet fewer than half receive treatment. Access challenges are even more pronounced in North Carolina, where approximately 33% of residents live in rural areas and behavioral health providers are concentrated in urban centers. NC-STeP Pediatrics continues to work to address these significant mental health needs. NC-STeP-Peds serves children statewide, from Murphy to Manteo.
Launched in 2023, NC-STeP Pediatrics brings together clinicians from across the state to expand access through telepsychiatry, virtual reality, AI-supported knowledge management, and integrated, team-based care models. Using a population health approach, the program partners with pediatric practices across the state.
To date, the program has:
- Screened more than 47,000 children and adolescents for mental health symptoms.
- Supported more than 5,800 patients with follow-up evaluations by behavioral health managers.
- Connected more than 400 patients with child and adolescent psychiatrists.
- Delivered integrated care to more than 760 children and adolescents.
- Completed over 2,000 patients visits
“NC STeP Pediatrics demonstrates how academic medicine and health system collaboration can transform access to care, particularly for patients in rural communities,” said ECU Health CEO and Brody School of Medicine Dean Dr. Michael Waldrum. “By leveraging technology and innovation, we are reaching a greater number of children and families across North Carolina. This recognition is a testament to the mission-driven team members who continue to expand NC-STeP’s impact in the state.”
The program has emerged as a nationally recognized model for expanding access to pediatric behavioral health services in rural communities. Its collaborative co-management approach supports primary care providers and pediatricians while enhancing care coordination, improving patient experience and strengthening mental health outcomes.
Greenville, N.C. – ECU Health has been awarded $1,497,500 from The Duke Endowment (TDE) to participate in the Maternal Infant Health (MIH) Carolinas initiative, a multiyear effort to improve maternal and infant health outcomes across North Carolina and South Carolina, strengthen care coordination and advance health equity. H.E.A.R. (Healing, Equity, Advocacy and Respect) 4 Mamas and Babies (H4MAB) is a text- and phone-based screening and referral program developed at The Medical University of South Carolina (MUSC) to identify medical, behavioral health and social needs early in pregnancy and throughout the postpartum year.
“ECU Health is proud to serve as a pilot site for this proven maternal health model, allowing us to bring an innovative, evidence‑informed approach to mothers across our 29‑county region,” said Angela Still, executive director, Women’s Services, James and Connie Maynard Children’s Hospital at ECU Health Medical Center.
“By integrating comprehensive, stage‑specific screenings with coordinated nursing and social work support, we can better identify needs early and connect patients with the clinical and community resources that help them thrive. We are excited to collaborate with MUSC and peer programs to advance maternal and infant health outcomes for families throughout eastern North Carolina.”
The model proactively connects participants to timely, trusted services and has demonstrated significant improvements in the detection and treatment of mental health conditions, including maternal depression and anxiety as well as substance use disorders, chronic health conditions, intimate partner violence and unmet social determinants of health needs.
TDE’s investment will support the awarded sites in planning and implementing H4MAB. This includes participation in a peer learning community and access to a comprehensive Technical Assistance and Training Center led by MUSC in collaboration with the University of North Carolina at Chapel Hill. The center provides training, technology, cross-site evaluation and data resources along with ongoing technical assistance to strengthen implementation. It will also collaborate with state agencies, Medicaid programs and private payers to explore long-term reimbursement pathways for program sustainability.
ECU Health is among five health systems TDE selected to form a network aimed at mitigating risk factors that lead to poor maternal and infant health outcomes while ensuring families across the Carolinas receive the timely support they need to thrive. ECU Health will collaborate with local health care providers, public health agencies and community-based organizations to share information about H4MAB and connect families with medical, behavioral health, social support and peer support resources. ECU Health will also convene a community advisory board to provide feedback, identify resource gaps and ensure that implementation reflects local context and community experience.
“We are thrilled to launch this initiative in partnership with MUSC, UNC-Chapel Hill and five health systems,” said Jay Kennedy, senior program officer with The Duke Endowment’s Health Care program area. “Our aim is to work together to replicate and scale this program in hopes of improving health outcomes for more women and infants across the Carolinas.”
Greenville, N.C. – Project SEARCH, an educational program offered at ECU Health Medical Center, is proud to announce five students recently graduated from the program: Dasani Cherry, Denise Clemons, Deshanti Morris, Jah’Terrion Sherrod and Joshua Tripp. Project SEARCH is a one-year internship program for students with developmental and intellectual disabilities during their last year of high school with the goal of providing real-world practical skills and increasing their chances of competitive employment.
“Project SEARCH at ECU Health is a place where students have the opportunity to gain essential job skills and grow,” said Doris Hill, Project SEARCH coordinator at ECU Health. “When our students pick up new skills it’s not just a win for them, but also for our hospital and our community. Witnessing their growth and success is truly inspiring, and we look forward to seeing them thrive in their careers.”
The Project SEARCH program at ECU Health Medical Center began in 2015 through partnerships with Pitt County Schools, McCloud & Associates, Inc. and Employment and Independence for People with Disabilities. Students complete internships in various departments at the hospital including the ECHO Lab, Gastrointestinal Lab, Central Services, hospital cafeterias, Hospitality, Shipping and Receiving, Neuroscience Intermediate Unit, Heart Café, Physician Lounge and Pediatrics.
This year’s students who participated in the program are enrolled at various Pitt County high schools including Farmville Central High School, J.H. Rose High School, North Pitt High School and South Central High School.
“Seeing Project SEARCH students grow, learn new skills, and discover what they can do through Project SEARCH is really uplifting,” said Jay Cotton, Project SEARCH instructor. “Their dedication and hard work will help them in their future jobs, and it feels great to play a part in their journey as they get ready for rewarding careers.”
The employment rate for youth with disabilities is about 60 to 70 percent less than youth without disabilities, according to the Office of Disability Employment Policy. Project SEARCH has proven results with a 65 percent employment and 90 percent retention rate nationally. The Project SEARCH program began in 1996 at Cincinnati Children’s Hospital Medical Center (CCHMC) and was developed to meet entry-level employment needs at CCHMC, support their diversity initiative and partner with schools and community services agencies. Project SEARCH is now an international program with over 716 program sites in 48 states and 11 countries.
Greenville, N.C. – ECU Health Beaufort Hospital – a campus of ECU Health Medical Center now offers the MISHA Knee System for patients suffering from medial knee osteoarthritis. The MISHA Knee System is designed to reduce the daily physical toll on the knee joint, offer rapid pain relief and preserve patients’ natural anatomy.
“The MISHA Knee System fundamentally changes how we can support patients living with medial knee osteoarthritis by giving them a joint preserving option that delivers real, measurable relief,” said Dr. Dimitri M. Thomas, orthopedic surgeon, ECU Health Beaufort Hospital. “For many people who want to stay active but aren’t ready for a knee replacement, this approach fills a longstanding gap in treatment options. It’s exciting to bring this level of innovation to our community and help patients regain comfort, confidence and mobility.”
Knee osteoarthritis affects more than 15 million Americans and can make everyday activities painful and difficult. Non-surgical treatments such as medications, injections or physical therapy sometimes do not provide relief, and they are often left with ongoing pain and limited mobility. The MISHA Knee System is a less-invasive approach designed to reduce knee pain and help patients return to the activities they enjoy by reducing the peak forces on painful knee joints while walking, running or simply standing. No removal of bone, cartilage or ligament is required.
“ECU Health Beaufort Hospital is committed to ensuring that patients in our region can access advanced, patient centered solutions close to home, and the MISHA Knee System is a powerful example of that commitment,” said Dennis Campbell II, DHA, RN, president, ECU Health Beaufort Hospital. “By offering this innovative treatment locally, patients do not have to travel long distances to receive cutting edge orthopedic care or to find relief earlier in their treatment journey. We are proud to expand access to high quality options that help people stay active, remain in their communities and maintain their quality of life.”
The procedure is covered by Medicare. For those interested in learning more, please contact ECU Health Orthopedics – Washington at 252-946-6513.
Greenville, NC – The 41st annual Children’s Miracle Network (CMN) Celebration Broadcast raised an incredible $1,086,906 to support pediatric care at James and Connie Maynard Children’s Hospital at ECU Health Medical Center, bringing the total raised over four decades to $36.6 million. Thanks to the ongoing support of donors, volunteers and partners, children from across our region continue to receive the highest quality care, close to home.
Produced by longtime CMN partner WITN, this year’s broadcast highlighted the real-life impact of CMN support through heartfelt stories from patients, families and care teams at Maynard Children’s Hospital. The program demonstrated how community generosity helps ensure children throughout eastern North Carolina have access to exceptional pediatric care when they need it most, with a special $100,000 matching gift from a true friend of Maynard Children’s Hospital providing even greater support.
“The generosity displayed during this year’s telethon is a powerful reminder of what our community can accomplish when we come together,” said Elise Ironmonger, director of programs, ECU Health Foundation. “Every donation represents an investment in the health and future of local kids and families. We are deeply grateful to the businesses, organizations, volunteers and individual donors whose support helps Maynard Children’s Hospital provide advanced care, innovative treatments and hope for children throughout eastern North Carolina.”
Funds raised during the Celebration Broadcast ensure that children from across the region have access to the highest quality care, advanced medical equipment and life-saving programs. Each dollar raised stays local to support pediatric services at Maynard Children’s Hospital.
Major sponsors once again demonstrated their generosity, with the following top contributors each giving at least $100,000: Speedway, part of 7-11, Inc ($174,903), Walmart and Sam’s Club ($157,802), Music for Miracles Radiothon ($121,980) and Log A Load for Kids ($100,000).
The following sponsors each made a significant impact with donations totaling more than $20,000: Dance Arts Theatre ($34,814), Panda Express ($26,947) and Extra Life ($21,362).
The following organizations contributed between $5,000 and $20,000: Ace Hardware, American Builders, Barbour Hendrick Honda of Greenville, Dairy Queen, Eastern Radiologists, Miller and Friends Lemonade Stand, Ollie’s, Phi Mu, Pepsi/Minges Bottling Group and Publix.
Additional support came from these generous sponsors who contributed between $1,000 and $5,000: Ajay Ajmera, Arun Ajmera, Beaufort Hardware and Print Company, Builder’s Discount Center, Care-O-World, Grady-White Boats, Harris, Creech, Ward & Blackerby, P.A., RE/MAX, Oasis Shrine, Piratethon, Ricci Law Firm, Stallings Plumbing Heating and Air Conditioning, Valvoline, Walgreens and Wawa.
The local CMN fundraising program is staffed and supported by the ECU Health Foundation, the non-profit charitable corporation that serves as the custodian for all financial gifts and bequests to ECU Health and the colleges and schools of the Health Sciences at ECU. The ECU Health Foundation oversees allocation of all donated funds.
Greenville, N.C. – ECU Health Medical Center is proud to announce the expansion of its Graduate Medical Education (GME) rural residency tracks in Internal Medicine, General Surgery, Obstetrics-Gynecology and Pediatrics, supported by funding from the University of North Carolina System. This expansion enables ECU Health and the Brody School of Medicine at East Carolina University to launch and grow rural training programs in high‑need specialties, strengthening the physician pipeline for communities across the region.
Eastern North Carolina faces some of the most significant provider shortages in the state, with many rural counties lacking adequate access to primary care, specialty care and essential surgical services. ECU Health’s expansion of rural residency programs directly targets these gaps by training physicians within the very communities that need them most.
The initiative responds to a persistent national imbalance: although 20 percent of Americans live in rural areas, only about 10 percent of physicians choose to practice there. By embedding medical training in rural settings, ECU Health aims to build a sustainable workforce pipeline and strengthen care access across the region.
“This expansion represents a transformational step forward for Graduate Medical Education at the Brody School of Medicine and ECU Health,” said Dr. Mary Catherine Brake Turner, Associate Dean for Graduate Medical Education at the Brody School of Medicine and ECU Health Medical Center. “By embedding residency training within rural hospitals and clinics, we are strengthening the educational experience, preparing physicians to meet the needs of rural communities and building a sustainable pipeline of clinicians committed to serving rural areas.”
ECU Health’s newest rural residency tracks are modeled on the success of the ECU Health Rural Family Medicine Residency Program, launched in 2021. The Rural Family Medicine Program has already demonstrated strong early outcomes, with graduates choosing to remain in the communities where they trained, reinforcing the effectiveness of immersive rural training and providing a proven model for the new rural residency tracks.
Building on this foundation, ECU Health will launch the rural track for Internal Medicine in July 2026, followed by Surgery, Obstetrics-Gynecology and Pediatrics rural tracks in July 2027.
Internal Medicine
The Internal Medicine residency rural track will welcome its first rural track resident in July 2026. Residents will spend approximately 50 percent of their training in the rural setting as they rotate at ECU Health Beaufort Hospital, ECU Health Chowan Hospital, ECU Health Edgecombe Hospital and ECU Health Duplin Hospital, gaining experience in inpatient medicine, emergency care, subspecialty clinics and community engagement activities.
General Surgery
The General Surgery residency rural track will begin training resident physicians once it welcomes its first cohort in July 2027, building upon the program’s long standing rural rotations. Resident physicians will complete foundational training at ECU Health Medical Center before rotating at ECU Health Community Hospitals and UNC Health Lenoir Hospital. These rotations will provide immersive experience in community hospital settings, increasing exposure to a range of surgical cases.
Obstetrics and Gynecology
The Obstetrics-Gynecology residency rural track will begin training resident physicians once it welcomes its first cohort in July 2027. Resident physicians will spend approximately 30 percent of their training at ECU Health Beaufort Hospital. The rural track will provide resident physicians with ambulatory and inpatient Obstetrics-Gynecology experience while maintaining access to subspecialty training at ECU Health Medical Center.
Pediatrics
The new Pediatric residency rural track will start welcoming resident physicians in July 2027. Resident physicians will spend approximately 30 percent of their training in the rural setting. This track will build on ECU Health’s longstanding commitment to improving child health outcomes across the region and will leverage existing partnerships with our ECU Health Community hospitals and expand partnerships with rural clinics.
“Rural residency programs are one of the most effective ways to reduce longstanding health care disparities, build a strong local health care workforce and increase the likelihood that physicians will continue practicing in the region,” said Dr. Michael Waldrum, CEO of ECU Health and Dean of the Brody School of Medicine. “Expanding our rural residency programs is a direct investment in meeting ECU Health’s mission to improve the health and well‑being of eastern North Carolina. We are grateful for the UNC System’s investment in our Graduate Medical Education programs and are excited to bring more physicians to the region.”
Greenville, N.C. – The Children’s Miracle Network (CMN) Celebration Broadcast returns May 29 and May 31, continuing a longtime tradition of sharing inspiring stories of hope, healing and resilience from children treated at James and Connie Maynard Children’s Hospital at ECU Health Medical Center. Each story highlights the extraordinary care provided to thousands of children and families across eastern North Carolina every year.
“Behind every miracle story is a child, a family and a team of providers and caregivers working together through some of life’s most difficult moments,” said Elise Ironmonger, director of programs for the ECU Health Foundation. “This broadcast celebrates those journeys and the generosity that helps make exceptional care possible. Every child featured during the broadcast represents countless other children whose lives have been changed forever because of the generosity of our community. We’re honored to share these stories and invite viewers to join us in our 41st year of Making Big Change for All Kids!”
The 2026 CMN Celebration Broadcast will air on longtime partner WITN from 8-11 p.m. Friday, May 29, and 6-11 a.m. Sunday, May 31.
Throughout the broadcast, viewers will see firsthand how donations to Children’s Miracle Network support programs, services and equipment that help children receive the highest level of care close to home. Every story demonstrates the lasting impact philanthropy has on local children and families.
This year’s miracle children and stories will include:
- Preston Billiar, Age 4
- Stella Fleming, Age 14
- Roman Jackson, Age 3
- Wyatt Mitchell, Age 8
- Mille Mae Paramore, Age 7 months
- Fendi Perry, Age 6
- Rawlings Warren, Age 1
The 2026 broadcast will spotlight the exceptional care delivered each day at Maynard Children’s Hospital while celebrating the hope and healing made possible by generous community support. Thanks to donors across eastern North Carolina, thousands of children receive the specialized medical care they need each year. With continued support, the team at Maynard Children’s Hospital can ensure every child receives the best care possible today, tomorrow and for generations to come.
The local Children’s Miracle Network Hospitals fundraising program is staffed and supported by the ECU Health Foundation, a non-profit charitable corporation that serves as the custodian for all financial gifts and bequests to ECU Health and the colleges and schools of the health sciences at East Carolina University. The ECU Health Foundation oversees allocation of all donated funds. To donate, please call 1-800-673-5437 or visit givetocmn.com.
Greenville, N.C. – Three ECU Health leaders have been recognized by Becker’s Hospital Review on its list of 2026 Rural Hospital and Health System Presidents and CEOs to Know. Dr. Michael Waldrum, CEO of ECU Health and dean of the Brody School of Medicine at East Carolina University, Dennis Campbell, II, RN, president of ECU Health Beaufort Hospital – a Campus of ECU Health Medical Center, and Brian Harvill, president of ECU Health Chowan, Bertie and Roanoke-Chowan Hospitals were all named to this year’s list.
The recognition identifies leaders whose work drives tangible growth through innovation while navigating issues like recruitment and retention which are felt hardest in rural spaces.
Becker’s acknowledged Dr. Waldrum’s commitment to improving rural health care for eastern North Carolina and beyond, as well as his advocacy for critical funding that supports patients in the academic health system spanning 29 rural counties.
Campbell’s collaborative leadership approach, focused on culture and connection, was credited for improved team member, physician and provider satisfaction and retention during his tenure. He was also credited for his commitment to local education and healthcare workforce pipeline development.
Harvill has spent more than a decade in leadership at ECU Health and continues to do so at three community hospitals serving rural populations, with a focus on operational excellence and community health. Under his leadership, ECU Health Chowan, Bertie and Roanoke-Chowan Hospitals have earned national recognition for patient experience, excellence in patient outcomes and overall quality.
“We are proud of Mike, Dennis and Brian for their commitment to driving forward ECU Health’s mission of improving the health and well-being of eastern North Carolina,” said Dr. Andy Tewari, chairman of ECU Health’s Board of Directors. “Their vision and commitment are helping shape the national model for academic rural health care at a time when innovation and collaboration matter more than ever. The 1.4 million people we proudly serve in eastern North Carolina can confidently know they are in the caring, safe hands of over 15,000 team members guided by nationally recognized leaders.”
Windsor, NC – ECU Health Bertie Hospital has been recognized as a top 20 critical access hospital for patient perspective by The Chartis Center for Rural Health.
“ECU Health Bertie Hospital is proud of the efforts of the physicians and team members who have contributed to our hospital achieving this recognition,” said Brian Harvill, president of ECU Health Bertie Hospital. “Our results as a top 20 critical access hospital for patient perspective means our community can count on us to deliver the services they need now and in the future. I am grateful to all those who make ECU Health Bertie Hospital an excellent place to receive high-quality care.”
ECU Health Bertie Hospital is a six-bed critical access facility committed to providing high-quality care close to home. The hospital offers a broad range of inpatient and outpatient services, including radiology, rehabilitation, and laboratory diagnostics. It also features a specialty clinic delivering advanced care in areas such as pain and wound management, podiatry, nephrology, ENT, and more.
This dedication to excellence has earned ECU Health Bertie Hospital national recognition. In addition to being named a 2026 Chartis top 20 critical access hospital, the hospital achieved an overall five-star quality rating from the Centers for Medicare & Medicaid Services (CMS) in October 2025.
The top 20 distinction is based on the results of the Chartis Rural Hospital Performance INDEX®, a comprehensive and objective framework for assessing how rural hospitals are performing. INDEX benchmarks are relied upon by rural hospitals, health systems with rural footprints, hospital associations, and state offices of rural health to measure performance across multiple areas impacting hospital operations and finance.
“At a critical access hospital, each interaction truly matters and can make a lasting difference for our patients,” said Dr. Julie Kennedy Oehlert, chief experience officer at ECU Health. “Delivering an exceptional experience goes beyond a metric—it reflects how we bring our values to life through safe, reliable, and compassionate care. It means listening closely, treating every person with dignity and respect, and fostering an environment where healing can thrive. The dedicated team at ECU Health Bertie Hospital exemplifies our mission, vision, and values through their unwavering commitment to the patients and communities they serve every day.”