David Roberts’ journey to becoming a NICU nurse at ECU Health began when he was just 10 years old. He spent weekends and summers helping his grandmother and cousins care for his grandfather. When his grandfather later transitioned to a nursing home, David witnessed the compassion of nurses — an experience that left a lasting impression and planted the seed for a future in health care.
Early experience through HSA
David joined the Health Sciences Academy (HSA) in middle school, where he explored various medical careers through hands-on experiences. He volunteered at the same nursing home where his grandfather had received care, shadowed in the emergency department and connected with medical students.

“The variety helped me see the full picture of health care and figure out what I wanted to pursue,” he said.
As a high school senior, David was one of only eight students in the county accepted into HSA’s internship program. He was placed in the cardiac catheterization lab — a personally significant assignment, as both his father and grandmother were experiencing heart issues at the time. “While I was interning in the cath lab, my grandmother had a heart attack and was brought in. I was able to help care for her until she was taken into the procedure room. It was a scary moment, but watching the ECU Health team in action was reassuring. One of the doctors said, ‘I treat every patient like they’re my own grandmother,’ and I told him, ‘Well, this actually is my grandmother!’ He took great care of her. I was even able to be there after her procedure and help her get back home.”
That experience solidified David’s desire to pursue nursing. After shadowing a nurse practitioner and performing CPR for the first time at age 17, he was hooked. “Once you get past the nerves of doing something for the first time, it gets easier,” he said.
College, family and a renewed focus
Motivated by those early experiences, David enrolled at East Carolina University (ECU) as a nursing major, but he soon realized he wasn’t fully prepared for the program’s demands. Wanting to stay in health care, he shifted his focus and earned a bachelor’s degree in family and community services. During that time, he interned at the James and Connie Maynard Children’s Hospital with the Family Support Network, which supports families of children with special health care needs.
While attending ECU, David also worked for ECU Transit, a job he continued for three years after graduation. It was during college that he met his wife, and after they married, he began to reflect on his long-term goals. The interest to return to clinical care resurfaced. “I realized it’s not about being the smartest — it’s about discipline and work ethic,” he said.
In 2021, David was accepted into the nursing program at Wilson Community College. Just two weeks into the program, he and his wife learned they were expecting their first child. He completed one semester before stepping back to prioritize his growing family. “It was a hard decision. I was proud to have finally made it into nursing school, but I knew I needed to be there for my family.”
Their daughter was born via cesarean section at ECU Health Medical Center, and David was deeply moved by the care his wife and newborn received. “The nurses were fantastic. They were so supportive of our family, and it made me think about nursing in Labor and Delivery.”
“Without HomeGrown, I couldn’t have done it…”
David began exploring opportunities at ECU Health and discovered the HomeGrown program, which supports team members pursuing their first degree while continuing to work. The program offered the flexibility he needed to return to health care. In 2022, he joined ECU Health’s Behavioral Health unit. Soon after, he reconnected with Workforce Development Director Lisa Lassiter, whom he had met during his time in the Health Sciences Academy. With her encouragement, he applied to Pitt Community College’s nursing program and was accepted in 2023, followed by his acceptance into the HomeGrown program the next semester. “Without HomeGrown, I couldn’t have done it. The support from Lisa Lassiter and Doris Hill (Workforce Development Consultant with ECU Health) helped me get through it.”
After gaining experience in Behavioral Health, David transitioned to the Cardiovascular Intensive Care Unit (CVICU), where he worked for a year and a half. Following a clinical rotation in Labor and Delivery and shadowing NICU nurses, he knew he had found his calling. “It reminded me of when my daughter was born and how supported we felt. I wanted to be that support for other families and help these babies.”
Although his first attempt to join the NICU team at a hiring event didn’t lead to an offer, David remained optimistic. He reached out directly to unit managers to express his interest.
At the time, he was still working in the CVICU and enjoying the role. “I told myself, ‘By the time graduation hits, I’m going to stick with whatever unit I’m in.’” But in early May, he received a call from a recruiter: a NICU position had opened, and the manager – who remembered his outreach – wanted to speak with him. He interviewed with the team and received an offer on May 9, three days before graduation. He officially began his role as a NICU nurse on June 16.
Reflecting on his journey, David credits the Health Sciences Academy, HomeGrown and his family for helping him reach his goal. “It’s been a long road, but every step brought me closer to where I’m meant to be.”
Looking ahead and practical advice for those interested in health care
Looking ahead, David plans to stay in health care and will start his RN to BSN (Registered Nurse to Bachelor of Science in Nursing) this fall at ECU. “I’d like to become a nurse practitioner. I’m hoping to shadow some NPs and see if I can work in a neonatal unit. I also like the idea of earning a master’s in education so I can teach others about health care.”
David offered advice for students considering a career in health care. “If you can shadow someone, do it. You can hear about it, but you don’t really know until you experience it. And to any kids out there – especially boys – nursing is a female-dominated field, but that’s OK. I’ve found a real sense of purpose in what I do. When you work in health care, whether as a nurse or in another role, you’re helping people through some of their hardest times. That’s powerful.”
Kelly Spivey received a call from an ECU Health recruiter during a difficult time of her life.
“I was in a vulnerable situation at home, and I was looking for a way out,” she said. “I cried out to God about what to do. Then the recruiter called me.”
The recruiter invited Kelly to a job fair, citing an application Kelly had filled out. The only catch was Kelly hadn’t filled out an application.
“Then how did your information come across my desk?” the recruiter asked.
“I felt like God was telling me where to go, so I went to the job fair,” Kelly said. “I received three job offers that day. I packed up me and my two boys and moved with nothing. I’ve been here ever since.”

That was in 2012. Kelly began working in the traumatic brain injury (TBI) unit as a care partner, and she loved it.
“I had always felt a calling to work in health care, and in this job, I got to work with a special population of patients. I also met my now-husband, Lee Spivey, who was a charge nurse there.”
When a physical therapy technician announced his retirement from the rehab team, he suggested Kelly apply for his job.
“I interviewed and started working as a tech in 2014,” she said. “I joined the military in 2016, but I stayed at the hospital PRN. Lee and I got married in 2016, and he transferred to [ECU Health] Edgecombe Hospital, but I stayed in Greenville working in rehab, drilling for the National Guard on weekends and serving as the after-school director at my kids’ school.”
Even when the pandemic shut down schools, Kelly still worked PRN at ECU Health Medical Center and in a remote position at the Down East partnership. Over the next few years, Kelly found out she was pregnant, had a miscarriage, left the military, discovered she was pregnant again and supported her husband when he was diagnosed with stage 4 lymphoma and later had a heart attack.
“During all of this, Edgecombe hospital and the whole community supported our family,” Kelly said. “I was able to stay on at work because my team worked with me. They have a special part of my heart,” Kelly said. “It’s been such a roller coaster, but the two hospitals gave us hope.”
In June 2024, Kelly received a call from a friend at ECU Health Edgecombe Hospital asking if she’d like to apply for a community health position.
“I really loved working in rehab, but the manager reminded me community is what I do,” Kelly said. “I prayed on it and applied, and I got the job. I’m so glad I did. It’s truly been a blessing.”
A legacy of service
Community is what Kelly does. In addition to her professional work, she established a community pantry, which she runs out of her own house, in April 2018.
“I was coming home one day with my children, and there was a homeless man on the street,” Kelly said. “My son wanted to give him an oatmeal cake, but the man didn’t want to take it. It was laid on my heart to give people a place they could get what they needed and not feel like they were taking it from someone.”
Kelly cleaned up some old furniture, collected food and toiletries, and announced the pantry on her Facebook account.
“It became a hit – people were using it,” she said.
Now, Kelly said people frequently donate to and take what they need from the pantry.
“People might clean out their closets, or those of a loved one, and drop off clothes,” she said. “Sometimes people drop off one thing and pick up something else. Grandparents come and get snacks for their grandkids, or people get a boxed cake mix for a birthday celebration.”
Kelly cited her parents as inspiration for her passion for service.
“My dad could fix anything outside the house, and my mom could fix things inside,” she shared. “My dad always had a huge garden, and he’d drop off food to people in the neighborhood. My mom could sew, and she made us clothes and even made a wedding dress and all the bridesmaid dresses for a woman who was getting married. She was always that person in the family. When I received the Governor’s Volunteer Award, I drove all the way home to Whiteville to give it to her.”
The “sandwich lady”
In her current role, Kelly was instrumental in bringing the Summer Meal Program to Tarboro. She and her team landed on using Braswell Community Center and Park in Tarboro as the hub for their program.
The Summer Meal Program is a partnership between ECU Health and Sodexo, the ECU Health Foundation and Food Lion Feeds to provide free meals to kids, teens and those with disabilities throughout the summer. Free meals are also offered in Ahoskie, Bethel and Greenville.
“It gave people a place they could play, eat and have access to air conditioning,” Kelly explained. “Seeing kids run up and get something to eat – it took me back to my own days as a single mom. I had a calendar with local restaurants’ ‘kids eat free’ days, and that’s how we ate for a while. It upset me to think of those kids not having something to eat.”

Kelly said now she’s known throughout the community as the “sandwich lady,” but for her, the service is not just about providing a meal.
“We offer healthier options for free, and this opened opportunities to share mental health resources. I’ve helped people sign up for ECU Health Now, and I’ve given them information about support groups. This bridges trust between the hospital and the community.”
Kelly said her passion for service has been fueled by her own experiences, and these are opportunities to give back.
“Everyone is going through something, and we’re not meant to do life alone,” she said. “We truly need each other, and this is my purpose.”
Across ECU Health Medical Center and the James and Connie Maynard Children’s Hospital, three dogs named Clive, Erving and Sam are leaving pawprints in the heart of patients, their families and team members alike. Whether in rehabilitation or pediatrics, these four-legged friends bring joy, motivation and emotional support to patients and their families.
Clive, an eight-year-old golden retriever and lab mix, has been working in the medical center’s rehabilitation department for more than three years. Originally trained through Canine Companions, a non-profit organization that trains and matches service dogs, the program released Clive due to his anxiety riding in cars. but retained all his training and social skills. His puppy raiser, Tanya Bowen, who serves as an outpatient rehab supervisor, connected with recreational therapist Kasey Shue, and found a way to put Clive’s training and social skills to use in therapy work. He typically works two days a week and specializes in emotional support, stress relief and anxiety management. His gentle demeanor makes him ideal for comforting patients and staff.

Shue describes him as a “snuggly bug,” and though he’s older and slower, Clive’s presence continues to make a powerful impact.
Erving, a golden retriever and the newest member of the rehab team, joined in May of 2025. Also raised through Canine Companions in Florida, Erving underwent professional training in Orlando and now works full-time with recreational therapist Kristen Jones. With 40 commands under his belt and certification through Assistance Dog International, Erving supports patients in physical and occupational therapy. His ability to retrieve, tug and interact with patients helps challenge their balance, build strength and boost motivation. Patients often find themselves more willing to participate in exercises when Erving and Clive are involved.
“One patient we had arrived at ECU Health’s rehab unit experiencing pain in his legs and physical therapy was proving difficult,” said Shue. “He didn’t want to walk. The pain was too much, and he was resistant to every attempt to get him moving.”
Then Clive entered the room.
The patient had dogs at home and immediately responded to Clive’s familiar energy.


“With Clive, he agreed to walk around the gym, something he hadn’t been willing to do before,” said Shue. “The pain was still there, but Clive helped him push through it.”
Then there was a patient recovering from a stroke. She couldn’t speak and hadn’t smiled since arriving.
“After a session with Clive, she smiled,” said Shue. “Her face lit up. When the session ended, she pointed to Clive and then to her bed because she wanted him to stay.”
As Clive curled up beside her, the patient’s daughter cried, the doctors cried, and so did the therapist.
“It was a breakthrough moment, thanks to Clive,” said Shue.
For one young girl with Guillain-Barré Syndrome, Clive and Erving demonstrated how service dogs could support independence. She practiced real-life tasks with Erving like opening doors and pushing buttons and left excited to begin the process of getting a dog of her own.
According to Jones and Shue, even the staff feel the impact. On a day when a patient coded and did not survive, Erving was there to comfort the doctors who had administered CPR. His quiet support helped them process the grief.
A few steps away from rehab in Maynard Children’s Hospital resides Sam, a black golden retriever, lab and poodle mix trained through Canine Assistants, another non-profit organization that raises hospital facility dogs and personal services dogs. Her arrival was the result of nearly eight years of advocacy and planning by Child Life specialists Ashton Ayers and Chelse Smith, along with colleagues Jaymi Mendoza and Christy Denius. ECU Health Foundation provided the funding to bring Sam on board. After years of research and collaboration with the ECU Health Foundation, funding was secured and Sam officially joined the team in November 2023. Sam was matched with handlers Ayers and Smith after they were vetted through the organization and the hospital.
Ayers and Smith helped build the facility dog program from the ground up. Ayers was inspired by a facility dog handler who spoke at a child life conference, while Smith had firsthand experience with pet therapy and saw its impact in Intensive Care Unit (ICU) settings.

Sam now supports pediatric patients, including those in the ICU, offering comfort during procedures, emotional support during difficult moments and motivation for children facing medical challenges.
“We have a 16-year-old oncology patient,” said Smith. “He was slow to warm up to the hospital environment, but he definitely bonded with Sam. He met Sam when he was newly diagnosed with cancer.”
With his particular diagnosis, it was very important for him to get up and walk for his growth and healing, and to get him out of the room for his emotional state also, according to Smith.
“His care team told us he needed to get out of his room, but he didn’t want to,” said Smith.
Smith and Ayers brought over Sam and offered for him to take Sam outside and throw the ball for her. He surpassed all of his physical therapy goals that day and got to go outside and play with Sam.
“He came back last week and the first thing he said was, ‘I really missed Sam,’” said Ayers. “That’s always the first thing when he’s here, he wants to see Sam immediately.”
Whether it is comforting a child, motivating a patient or supporting a grieving doctor, Clive, Erving and Sam are more than therapy dogs.
“I’ve had people walk by and say, ‘You have the best job in the hospital,’” Shue said. “And now it’s even better – because there are three of them.”
Resources
Greenville, NC – ECU Health is proud to announce the Eastern Carolina Injury Prevention Program (ECIPP) at ECU Health Medical Center was honored with the Martha Collar Partnership Award at the Safe Kids Worldwide International Childhood Injury Prevention Convention (PrevCon) for its outstanding contributions toward preventing childhood injuries. Named for Oklahoma Safe Kids State Coordinator Martha Collar, this award recognizes inspirational individuals or organizations that exhibit outstanding leadership and a commitment to collaboration and partnerships.
“ECIPP is honored by this recognition, which reflects the dedication and innovation of the entire team in advancing injury prevention and safety across eastern North Carolina,” said Ellen Walston, Injury Prevention Program Coordinator and Safe Kids Pitt County Coordinator at ECU Health. “Through strong partnerships and community-focused strategies, we have expanded access to education and resources that make a real difference in people’s lives. Our greatest reward is seeing the positive impact of this work on the health and well-being of the children and families we serve.”

ECIPP is dedicated to improving the health and safety of eastern North Carolina by reducing the frequency and severity of preventable injuries, especially to children. Founded in 1995, ECIPP is a collaborative initiative between the ECU Health Trauma Center, Maynard Children’s Hospital at ECU Health Medical Center and the Department of Emergency Medicine at the Brody School of Medicine at East Carolina University. Through hands-on community outreach, ECIPP offers car seat and bike helmet fittings, along with educational programs focused on risk areas such as driver and pedestrian safety, fall prevention, water safety, suicide prevention and safe firearm storage. ECIPP also plays an active role in regional coalitions, including the Greenville Traffic Safety Task Force, formed in partnership with the Greenville Police Department, and the Pitt County Firearm Safety Coalition, working together to build a safer, more informed community.
“The Eastern Carolina Injury Prevention Program exemplifies how community collaboration can transform safety education into measurable action,” said Torine Creppy, president of Safe Kids Worldwide. “Their partnerships and holistic approach embody Martha’s legacy of building bridges that protect families.”
The award was presented at PrevCon on Oct. 15, 2025, that convened more than 600 child health and safety professionals from around the world, including academic researchers, community activists, health care providers, manufacturers, public health and injury prevention practitioners and policy makers. More than 20 individuals and organizations were honored for their leadership in the field. PrevCon is one of the largest gatherings of individuals and organizations dedicated to childhood injury prevention. Preventable injuries are the number one cause of death for children in the United States. Throughout the world, almost one million children die of an injury each year, and almost every one of these tragedies is preventable.
Each summer, Camp Hope and Camp Rainbow offer a sanctuary for children in eastern North Carolina living with cancer, sickle cell disease, hemophilia and other chronic bleeding disorders. More than just a change of scenery, these camps provide a place where kids can just be kids.
“This is a week for them to come to camp and just be a kid and have fun and meet other kids that may have the same type of condition that they have,” says Tamika Mackey, child life specialist at the Pediatric Hematology/Oncology Clinic at ECU Health and the Brody School of Medicine at East Carolina University and director of Camp Hope and Camp Rainbow. “My favorite part is seeing smiles on their faces, getting hugs from the kids and seeing them meet new people.”
Camp Rainbow is for children with cancer, hemophilia and children who have lost a sibling to one of these diseases, and Camp Hope is for children with sickle cell disease.

ECU Health and Brody School of Medicine team members develop camping programs to provide pediatric patients an opportunity to learn more about themselves and their illness, participate in fun activities like swimming, canoeing, archery, crafts, music and drama, all while making life-long friendships with other children with similar conditions and experiences. While at camp, located at The Refuge in Ayden, children receive 24-hour medical care and close medical monitoring by their ECU Health care teams including physicians, nurses, child life and social workers.
“The goal is for kids to meet other children that may share the same medical condition that they have and to build lifelong relationships,” Mackey said.
For kids navigating life with chronic illnesses, especially in rural communities where connection can be even harder, Camp Hope and Camp Rainbow are more than just a week of fun. According to Mackey, they’re a lifeline, a reminder that they are seen, supported and deeply loved.
“They’ve been enjoying camp,” said Mackey. “I can tell by the hugs and smiles I get daily. Just to see them having fun and not in a medical environment, that’s everything.”
The connections the kids make extend beyond the week.
“They don’t all live in the same area, but they stay in touch with group chats and even checking on each other during hospital stay,” said Mackey. “That kind of support is invaluable.”
Lawsen Ziemba, a twelve-year-old camper, was diagnosed with leukemia when he was just two years old. Ziemba spent his first week at camp this year and said he was able to connect with kids and adults who had gone through some of the same medical experiences he had.
“You can get a perspective from other people that have gone through the same thing you had and have a relationship with them about what you have gone through,” said Ziemba.
One of the camp’s examples of the impact camp has is Heaven Glaspie, a former camper turned counselor. Diagnosed with sickle cell disease, Heaven began attending Camp Rainbow at 8 years old. Now 23, he returns to give back the joy he once received.
“Whenever I was growing up, we had mentors and volunteers that were coming to camp and taking time out of their week to make sure that we had a very great time,” said Glaspie. “For me to be able to do that whenever I aged out of camp and come back and be able to help other people have a good time, that’s one of the best feelings in the world to me. The smile on their face that they give you whenever they’re having the best time of their life at camp, it’s very heartwarming.”
His firsthand experience gives him a unique perspective.
“Not a lot of people can relate to what these kids go through, but I’ve walked in their shoes,” said Glaspie. “I can let them know they’re not alone.”
For both campers and counselors, camp is about more than just memories.
“Camp becomes a family,” Heaven said. “Everybody’s so used to seeing each other in the summer, and even when we go home, we keep talking.”
Mackey said seeing campers grow up and come back as volunteers is inspiring.
“It shows younger kids that they, too, can grow up, go to college, give back,” said Mackey. “It’s powerful for them to see someone living with sickle cell disease or a similar condition to them who’s thriving.”
ECU Health, in partnership with STEM East and NC East Alliance, welcomed K-12 educators from across eastern North Carolina to the third annual Health Sciences Industry in Schools experience, an immersive, behind-the-scenes look at the ECU Health’s system of care designed to inspire the next generation of health care professionals.
This initiative aims to educate K-12 teachers in eastern North Carolina about the different health care careers available, from doctors and nurses to child life specialists and lab technicians to build a sustainable workforce pipeline to support the growing needs of the region.
By engaging teachers as ambassadors, the event equips them with firsthand knowledge about the wide range of opportunities in health care from clinical roles to critical support services so they can guide and help students learn about future careers.

“The core mission of STEM East is to empower our regional teachers as workforce developers,” said Dr. Ethan Lenker, director of Industry Engagement and Support, STEM East Network. “The most effective way to inform students about local career opportunities is to first equip our schools and educators with that same knowledge. By partnering with ECU Health and other industries, we ensure our teachers gain firsthand experience they can bring back to the classroom—making career exploration more practical, relevant, and connected to our region’s workforce needs.”
The goal is for educators to leave the training with real-world insights to bring back to their classrooms.
“We’re really highlighting health sciences industries for educators throughout the eastern part of North Carolina,” said Nancy Turner, workforce development consultant, ECU Health. “Our hope is to create a spark in students early on so that one day, they’ll be the ones providing care in our communities.”
This year’s featured experience centered on a simulated pediatric shark bite emergency. Educators toured the James and Connie Maynard Children’s Hospital and ECU Health Medical Center, watching live-action demonstrations led by experienced medical teams. From tourniquet application to patient transport and emergency department protocols, teachers witnessed the real-time collaboration it takes to save a life. Participants also visited and heard from team members in respiratory, radiology, blood bank, surgery, pharmacy, rehab and PICU and dietitians.
“We’re not just showcasing health sciences careers,” Turner said. “We talk about our values and the important character qualities it takes to be a health care provider like confidence, empathy and compassion. These are qualities that can be nurtured in every classroom and in every grade.”
By giving educators a deeper understanding of the skills a health care career demands, ECU Health is helping grow meaningful careers right here at home from a young age. That investment in local talent is key to addressing the long-term workforce challenges facing rural areas.
“Even starting as early as kindergarten, teachers can shape students’ character and spark their curiosity,” said Turner. “It’s not only about content knowledge, but about who they are becoming as future professionals.”
Since its inception in March 2022, the Healthy Opportunities Pilot (HOP) initiative has worked to mitigate the effects of food insecurity, housing instability, interpersonal violence/toxic stress and lack of access to transportation.
Spanning multiple counties, including Pitt, Beaufort, Chowan, Edgecombe, Hertford, Martin, Halifax, Northampton and Bertie, the Access East HOP consists of a network of community-based organizations, called Human Service Organizations (HSOs), which provide essential services. By leveraging resources and expanding local economies, HOP ensures that critical support reaches those in need.
HSOs play a vital role in bridging the health care gap. By working alongside Medicaid, they offer non-medical services that directly impact health outcomes.

Programs target individuals with chronic conditions, addressing socioeconomic needs for all age groups. Access East acts as the HOP lead for eastern North Carolina, building the HSO network and coordinating insurance claims.
“Eligible Medicaid Managed Care enrollees receive these services to help manage non-medical factors that improve health outcomes,” said Tina Dixon, vice president of Healthy Opportunities at Access East. “For example, if someone does not have food security, they aren’t able to consistently eat healthy meals with fresh fruits and vegetables that play a large role in preventing conditions like diabetes and hypertension.”
One HSO, Good Shepherd Food Pantry of Bertie County serves about 1,200 families per month in Bertie County, ensuring anyone in need has access to food. Good Shepherd Food Pantry of Bertie County provides large-scale food distributions to residents in Bertie County, including delivering about 150 food boxes per week through the HOP program. Deborah Freeman, executive director of Good Shepherd Food Pantry of Bertie County, uses fresh produce from local farms, which not only generates steady revenue for local businesses like the farm but also provides employment opportunities, contributing to economic stability.
In 2022, Good Shepherd was among the first agencies to join the Access East HOP Program, a decision that has allowed them to hire eight new employees, many of whom are seniors, to help with food delivery, with additional staff packing food boxes and supporting operations through a senior employment program. These positions provide not only financial stability for older adults but also an opportunity for them to give back to their communities. Ninety percent of their drivers are over 70 years old, with additional staff packing food boxes and supporting operations through a senior employment program.
HOP has also helped fund their backpack program, an initiative that provides children with two breakfasts, two lunches, milk, juice, and fresh fruit to ensure children have access to nutritious food. They delivered 9,600 backpack meals to elementary and middle school students in Bertie County during the past school year. Reimbursements from HOP food boxes deliveries provided over $70,000 to fund the backpack program.
“There are so many babies who go to school hungry,” said Freeman. “Teachers know which children are struggling when they come back on Monday. We allow schools to identify those in need, provide a count, and we ensure that backpacks are delivered every Thursday.”
Freeman says her team has witnessed firsthand how HOP has transformed the lives of many people in her county.
“There are just so many stories that come back from my drivers,” said Freeman. “When they go to certain homes, they really get to know the families over months, even a year sometimes, because they keep getting recertified. At first, you have to face the reality of the conditions people are living in, but then you witness the transformation. We provide food, but then other HSOs step in to repair homes and offer more support. One of my drivers shared that, at the beginning, you could see the ground through one person’s house, but by the end of six months, the house had been repaired, food boxes were coming in, and HOP was really helping improve lives.”
While Good Shepherd Food Pantry’s work has helped address food insecurity at the local level, the broader impact of HOP extends beyond individual communities. By supporting local businesses, creating jobs, and providing essential services, HOP helps improve the health and well-being of recipients while adding to local economies.
“HOP not only offers these services to improve the lives of Medicaid patients, HOP also greatly benefits local economies,” said Dixon. “Local businesses are growing and flourishing because of the funds from HOP. It provides a steady income for these businesses, and they’re able to provide services for those in need and even expand their services outside of HOP recipients.”
Since its inception, Access East’s HOP has enrolled 12,190 clients and served 10,396 individuals, ensuring access to essential services. With a total of more than 220,000 contracted services provided, the initiative has had a significant impact on the community. The value of services delivered amounts to $44,454,724, with 223,283 invoices submitted for payment. Access East HOP’s invoicing specialists carefully review each invoice, ensuring accurate payments are made to the HSOs. These funds have been instrumental in supporting both local residents and the HSOs dedicated to serving them, improving access to critical resources.
When Ricky Blount, a supply chain professional, joined what was then Pitt County Memorial Hospital, now ECU Health Medical Center, he was fresh out of high school.
“I graduated from D.H. Conley High School in 1979 and started working here not long after,” Ricky said. “I was supposed to join the military, but my mother had open heart surgery, and she needed someone to be home with her while she recuperated. I started work at the hospital thinking I’d just be here a year.”
That year turned into 45, and during that time he’s mostly worked in one department: radiology.
“I started in patient transport, but after six months I moved to vascular interventional radiology (VIR). I learned on the job and enjoyed it. From there, I became a technical assistant in VIR,” Ricky said.
Recently, he made a change to working in Supply Chain, but he still supports the radiology department.

“VIR wanted someone who was familiar with radiology to do the supplies for the whole department, and my manager wanted to give me more challenging things to do.” To learn the skills related to his new role, Ricky said his team sent him to Maryland for a week of training. “I learned how to do different reports, inventory and manager supplies in the Pyxis machines,” he explained.
Over the years, Ricky said the hospital has changed a great deal.
“It’s much larger, and radiology has grown bigger and bigger. I’ve seen a lot of growth and people come and go,” he said. “Paychecks have grown a lot too. I started at $2.65 an hour, but that was pretty good pay in 1979.”
Through it all, Ricky said he’s worked with great people. “I have a good relationship with the physicians, and they trust my judgement,” he said. “Radiology has also been very supportive. I’ve had great managers and co-workers. They’re family-oriented and work with you when things come up.”
As for his future plans, Ricky said that he hopes to retire soon. “I turned 65 on June 12, but it’s a little scary to think about not working,” he said. “My wife will have projects around the house for me to do and I might find some part time work. I’ll also do some volunteer work at my church.”
Ricky said he has no regrets about staying with ECU Health beyond that first year. “It’s a great place to work. I like helping people and I enjoy what I’m doing. If I had it to do over again, I wouldn’t change anything.”
Greenville, N.C. – Project SEARCH, an educational program offered at ECU Health Medical Center, is proud to announce six students recently graduated from the program: Keon Cox, Nasir Gardner, Kalasiah Forbes-Paige, Cameron McKenna, Daniel Sparrow and Johntevius Walker-Aytch. Project SEARCH is a one-year internship program for students with developmental and intellectual disabilities during their last year of high school with the goal of providing real-world practical skills and increasing the chances of competitive employment.
“At ECU Health, we are proud to support Project SEARCH and help students gain essential career skills that empower them and prepare them for their future,” said Doris Hill, Project SEARCH coordinator at ECU Health. “This program not only equips students with hands-on experience but also strengthens our workforce and community. Witnessing their growth and success is truly inspiring, and we look forward to seeing them thrive in their careers.”

The Project SEARCH program at ECU Health Medical Center began in 2015 through partnerships with Pitt County Schools, RHA Health Services and Employment and Independence for People with Disabilities. Students complete internships in various departments at the hospital, including the ECHO Lab, Gastrointestinal Lab, Central Services, hospital cafeterias, Hospitality, Shipping and Receiving and the Neuroscience Intermediate Unit.
This year’s students who participated in the program are enrolled at various Pitt County high schools including Farmville Central High School, Ayden Grifton High School, North Pitt High School and South Central High School.
“Project SEARCH empowers students with the skills and confidence they need to transition successfully into the workforce,” said Lyndsey Joyner, Project SEARCH instructor. “Watching them grow, gain independence and achieve their goals is incredibly rewarding. I have no doubt that these graduates will make valuable contributions to their communities, and I can’t wait to see what they accomplish next.”
The employment rate for youth with disabilities is about 60 to 70 percent less than youth without disabilities, according to the Office of Disability Employment Policy. Project SEARCH has proven results with a 65 percent employment and 90 percent retention rate nationally. The Project SEARCH program began in 1996 at Cincinnati Children’s Hospital Medical Center (CCHMC) and was developed as a means to meet entry-level employment needs at CCHMC, support their diversity initiative and partner with schools and community services agencies. Project SEARCH is now an international program with over 716 program sites in 48 states and 11 countries.



Chris Norman, PA-C and medical director of ECU Health’s Transfer Center, said he always knew he wanted to work in health care. “My family had a lot of health issues when I was growing up, and I thought I’d be a doctor,” he shared. “Then as an undergraduate, I was introduced to the physician assistant (PA) role. What really drew me in was the idea of doing what I wanted without being in school for so long, and the flexibility to swap specialties.”
After working elsewhere, Norman found his way to ECU Health through the recommendation of a colleague. “She made the switch from our former employer to ECU Health, and she recruited me with her talk about the growth she made as a provider, the team cohesiveness and the overall way PAs are treated,” he said. That professional support has kept Norman in eastern North Carolina for 20 years and has offered pathways to advance his profession, which now include Norman’s work with the NCAPA as president.

The North Carolina Academy of Physician Assistants (NCAPA) aims to, “strengthen the PA profession in North Carolina through advocacy, education and support to improve healthcare for all patients.” Norman helped write that mission statement, something he’s proud of. “If PAs want to advance our profession and help our patients, we have to advocate for ourselves,” he said. “The NCAPA is the only organization solely dedicated to the advancement of the PA profession in North Carolina, and our mission statement resonates with my personal values. We all have one goal for our efforts; our ‘why’ is singular, and that’s my life’s work.”
While Norman learned about the NCAPA in school, he said he didn’t fully appreciate the organization’s significance early on. “If you’re interested in your profession and leadership, you should get involved,” he said. “Once I stepped in, I was all in.”
Initially, Norman got involved by joining work groups and subcommittees, but when he wanted to do more, a colleague suggested he run for a board seat. “This is my fourth year on the Board of Directors, and from there I’ve continued to become more involved, including advocacy in the state legislature and the Leadership and Advocacy Summit with the American Academy of PAs – that is a national conference and you go to Congress. This has been my third year of doing that.” Because of his service and hard work, Norman was then approached about running for president of the NCAPA, a three-year commitment; he is now in his second year of service in that role.
In March, Norman participated in the state Lobby Day, where he, along with many PAs from across the state, advocated for bills that remove obstacles for the PA profession in the state and improve access to care, especially for the rural areas in eastern North Carolina.
“I enjoy my work in Raleigh,” he said. “I get to talk to and advocate with the legislators to have an impact on our mission. And if we keep having these conversations, we will impact the profession.” It’s important that PAs get involved because, he said, “no one tells your story better than you, and no one else understands your needs and concerns.”
Getting bills passed and increasing PA participation in the process have been Norman’s major goals. “Last year we had over 150 PAs and PA students participate in Lobby Day,” he shared. “This year, we had more than 200. A lot of the students came from East Carolina University’s PA program.”
Making this type of difference wouldn’t be easy without the support of ECU Health. “I have a deep-seated drive to learn and tackle new challenges,” Norman said. “ECU Health provides opportunities and encourages my desire to learn and contribute in new ways. Paired with being laser-focused on our mission and values, I love getting up and coming in to work every day, knowing we’re all focusing on the same mission.”
Norman also wants other PAs to get involved. “We need someone to do the work,” he said. “Getting involved with the NCAPA shows a passion that your profession should be the best it can be. Use your own voice, because you are a part of the solution. If you’re a PA and interested in furthering your profession, your first step is to become a member.”
To learn more about the NCAPA, visit their site here.