This article celebrates the 2023 Great 100 Nurses of North Carolina ECU Health honorees. The Great 100 Nurses in North Carolina honors the nursing profession by recognizing nurses around the state for their commitment to excellence. The recipients are distinguished for their outstanding professional ability as well as their contributions to improving health care services in their communities. This year’s 13 ECU Health honorees are below.
Ann Brabble
Elizabeth “Ann” Brabble described herself as a “small town girl” who enjoys her work as a nurse in the ambulatory surgery unit at ECU Health Roanoke-Chowan Hospital. “Some of our patients have never had surgeries before,” Brabble explained. “They’re scared. But you calm their fears and then see them in Wal-Mart, or they come in for another surgery and ask you to be their nurse.”
Brabble said growing up with her grandparents living with her influenced her decision to become a nurse: “When they got sick, my grandparents moved in and lived with us from when I was 12 or 13 and up. It was at that time I said I wanted to be a nurse, and I never changed my mind.”
Although Brabble loves her current position in outpatient surgery, she has worked in a variety of nursing areas for 37 years, 27 of which have been with ECU Health. “I worked in pediatrics for about 11 years,” Brabble said, “But I enjoy working with patients having surgery: providing the preparation and education to them and their families.”
What helps her in this work, Brabble said, is her faith and the support of her family. In addition to her work on outpatient surgery, Brabble also cross trains in chemotherapy, the outpatient clinic and outpatient lab testing.
“Nursing is about teamwork,” Brabble said when asked about being honored as a Great 100 Nurse of North Carolina. “If we didn’t have a good team, none of what we do would be successful. I try to do every day what is right for my patients, providers, family and co-workers. I wish I could take my whole team with me; I have co-workers who deserve it more than me.”
Brabble also acknowledged that having 13 honorees from the ECU Health system is significant. “It speaks highly of the team members who are striving every day to do the best they can, even in bad situations,” Brabble noted. “You don’t do it for recognition, but it shows that the organization supports team members.”
Brabble does her own work to support student and new nurses. “You have to come in to this not just for the money, but with compassion and care,” Brabble explained. “I tell that to all of my students. Don’t forget about the patient in the bed by focusing on the computer. I teach them to make eye contact and talk to the patient.” Brabble said she credits her own mentors for learning these important skills. “I had excellent preceptors who took me on this journey. Every transition I’ve made, I’ve had people I can refer back to.” Even now, Brabble said she learns something new every day. “New things come out all the time. And I learn things from the new graduates. We might all do the same skill but with a different technique, and you learn from each other what works best for you. Having an excellent team every day makes me successful.”
Emily Nock
Emily Nock wasn’t sure at first what her path in life was supposed to be. “I thought I wanted to be an accountant, and then I thought I wanted to work in public health,” Nock said. “I ended up going to UNC at Chapel Hill to study psychology. It wasn’t until my junior year in college that I realized what I wanted to be.”
Nock’s mother is a nurse, but while growing up, Nock said she thought she wanted to do something else. “In the back of my mind, my mom was a fantastic nurse and a role model, and I thought I could never live up to her greatness,” Nock shared.
After graduating from UNC, however, Nock worked in the Behavioral Health Unit at ECU Health Medical Center, which is where she said her love for helping others truly blossomed. Nock added that having that experience secured her desire to pursue nursing. “I come from a sheltered and privileged upbringing, so to see what many people struggle with – homelessness, mental illness, no family support – it was completely life changing.”
From there, Nock applied for and was accepted into the ECU Accelerated BSN program, from which she graduated in 2016. Nock didn’t want to completely step away from her background in psychology, which is why she chose to work in the neurosciences at ECU Health Medical Center.
“I love the brain and didn’t want to get away from my roots entirely. Seven years later, I still love my patient population so much,” Nock said.
That ECU Health has 13 Great 100 Nurses of North Carolina recipients says a lot about the health system, Nock said. “It’s so wonderful that our leaders and teams are excited to celebrate our nurses and give recognition that’s deserved.” What makes winning the award particularly special for Nock is that she’s not the only one in the family to achieve such an honor. “My mom is a Great 100 recipient from 2001,” Nock explained. “I remember when she got dressed up for the gala – she was so proud and it was so special for her to receive this award.”
When Nock found out she was being nominated, she said she initially felt unworthy. “It was humbling and fulfilling to read the nomination – to see all of your hard work written out helps you realize your worth,” Nock said. “I am especially honored to share the gala experience with my mom.”
Alex Owens
Chelsey “Alex” Owens said that while she picked neurosciences as a practice specialty on a whim, she doesn’t regret the decision. “What I like most about my unit are my co-workers and the patients,” Owens said. “The patient population isn’t the easiest, but we have great teamwork and that makes the shifts smooth.”
Owens graduated with her associate’s degree in nursing from Beaufort Community College in 2016, and she’s worked in ECU Health Medical Center’s neurosciences unit for the last seven years. Being a nurse is something that Owens said she “always wanted to be.” She followed a nursing career pathway in high school and became a Nurse Aide 1 (NA1) as a senior.
To be nominated for and then to win a Great 100 Nurses of North Carolina award was a shock, Owens said.
“My initial reaction was disbelief. I couldn’t believe I’d been a nurse long enough or accomplished enough to be honored with this once-in-a-lifetime award,” she said.
Still, Owens works hard to support her team and promote her profession. “I am head of our CAUTI quality team, I have participated in the Children’s trick-or-treat event for the past four years, I’ve been a clinical coach for five years and an elite charge nurse for four years and I’m a member of our stroke response team,” Owens said. “If my manager needs anything, she can depend on me.”
The honorees will be honored at a statewide gala in October, to be held in Raleigh.
Dana Byrum
Dana Byrum has been a nurse for 23 years, but her career with ECU Health began in 1996, when she worked in medical records. “Initially, I wanted to be a teacher,” Byrum admitted. “But as I continued working in medical records, I was drawn to patient care.”
Her work in medical records gained the attention of the nurse manager on the medical surgical unit. “Whenever I saw her in medical records, I asked a lot of questions about health care topics I read or heard about. She encouraged me to be a nursing assistant, and she and the other nurses took me under their wings and educated me on patient care – not only as a nursing assistant, but also about the impact a nurse can make,” Byrum shared. That support led Byrum to ultimately pursue her nursing degree. “I am fully HomeGrown,” Byrum said. “I got my AND, BSN, MSN and DNP all with the support of ECU Health.”
After working as a bedside nurse on the medical surgical unit, the ambulatory surgical unit and the outpatient specialty clinics, and after serving as the assistant manager, and later manager, of the ambulatory surgical and outpatient specialty clinics, Byrum assumed the role of director of nursing and is now the vice president of patient care services at Bertie and Chowan hospitals. “Being in a leadership role is being a voice for our front-line nurses and our patients,” Byrum said. “I’m advocating for and empowering nurses to provide the highest quality of care so that our patients have optimal outcomes.”
Byrum said the way she does that is by spending time on the floors with her nurses. “I round frequently in our departments and get that face-to-face time with the nurses,” Byrum explained. “I learn about the challenges they face and how I can help address those.” And, Byrum noted, just because she became a nurse doesn’t mean she doesn’t get to be a teacher. “I have served as adjunct faculty for our local community college and have done a lot of education in my roles. As a front-line nurse, I was the eyes and ears of my patients and served as an advocate for them. I was able to spend time with them and their families, educating them about their care. There was no greater feeling than to know I helped a patient improve their health care or quality of life,” Byrum said. In her current role, Byrum now looks for ways to develop her colleagues into leaders. “I had great mentors along the way and I want to give back,” she said.
When she learned she’d been named a Great 100 Nurse of North Carolina, Byrum said she was excited. “I feel like I’ve worked hard to be a great person and a great nurse; it was exciting to see the contributions I’ve made being recognized.” Byrum was quick to say that receiving such an honor is humbling, and it’s a reflection of the passion she feels for her work. “I genuinely love what I do,” Byrum shared. “I love that I’m responsible for the patient care in two facilities, and I’m able to nurture front-line nurses as well as grow and mentor nurse managers to be great leaders. The fact that I can walk the floor and talk to team members, and then take that information to the board room to make creative solutions that improve those nurses’ day-to-day activities, which leads to high quality patient care – there’s nothing more important.”
Elaine Henry
Elaine Henry, the manager of Children’s surgical subspecialists at ECU Health Medical Center, has worked at ECU Health since graduating from ECU in 1996. Prior to her current role, Henry worked in the Neonatal Intensive Care unit for 18 years, followed by three years in pediatric surgery quality improvement and four years in quality for women and children’s. She received her MSN from ECU in 2019 in nursing leadership.
Henry said her clinical rotations led her to the neonatal world and she loved it immediately. “It’s the most rewarding career,” she said. “Even in the worst situations, we can comfort and take care of our patients and their families.” Henry observed that children she saw as patients early in her career are now grown up and having kids of their own. “I recently went to a baby shower for one of my former NICU patients,” Henry said. “It’s such a privilege to care for these babies and watch them get well.”
Henry’s role in quality now gives her a more global perspective about the impact of nursing. “I get to see the improvements we’ve made in health care and in the NICU. I feel like my role is so important; I’m a leader impacting the clinical care in the NICU and across Children’s.”
When she found out she was a Great 100 Nurses honoree, Henry said she was humbled and surprised. “I was so excited I started jumping up and down,” Henry shared. “I have a twin sister who is also a nurse at ECU Health, and I had to text her.” Receiving such recognition is an honor, she said, especially considering the quality of nurses at ECU Health. “There are so many great nurses here,” she explained. “I am proud of my profession and to be a nurse at ECU Health. To be recognized across the state means a lot, and it represents who we are as an organization.”
Katie Knowles
“Service is my love language,” said Katie Knowles, a quality nurse specialist at ECU Health Duplin Hospital, when asked why she chose to go into nursing. When her grandfather had to deal with a misdiagnosed stroke, it solidified her decision to work in health care. “His quality of life would have been so much better if he had received treatment in a timely manner,” Knowles said. After that experience, Knowles attended NC State considering a pre-med route, but a rotation in pediatrics showed her that nurses did the work she was really interested in. She returned home and first attended James Sprunt Community College for her ADN before transferring to the University of Mount Olive for her BSN. She later graduated with her MSN and the realization that her calling was to stay and work in her hometown. “ECU Health gave me the avenue to best serve my community, and it allowed me to become the person and nurse I wanted to be,” Knowles said.
Now an ECU Health team member for 10 years, Knowles said she loves her work in quality.
“I look at the unit, processes, people and problems. And I work to put things in place to make them better for patients and the team,” Knowles shared. She is quick to note that it’s not just her work that gets things done. “No one person changes things alone; it takes a bunch of people working towards the same goal. That’s how you get big change and impact our patients and families.”
Knowles said she was in shock when she found out she was a Great 100 Nurse of North Carolina. “Just to know someone nominated me was huge,” Knowles said. “I’m a person who doesn’t like being in the spotlight. I’m receiving this award on the back of other nurses who’ve worked just as hard, if not harder – not for an award, but because they want to change the lives of the people they help.” Knowles said the honor also means a great deal to her family. “It is emotional because it’s not just for me – it’s for my family and my community. And it shows my kids that the work you do is important, that it matters. That makes this award extra special to me.”
Doing that work in a rural community is especially important, Knowles said. “ECU Health serves 29 rural counties. In Raleigh there’s a doctor on every corner; here there is one provider for every 4,000 people. These patients are underserved, but ECU Health is pouring its resources into those areas and covering more territory than any system in the state.” That service drives Knowles to be the best she can be. “To be a small part of such a big team that’s putting employees and communities first – it’s exciting.”
Jennifer Kendrick
Jennifer Kendrick has worked at ECU Health since 2018, but she’s been a nurse since graduating from the University of Western Ontario in 1994. She is currently a perinatal outreach coordinator, and she provides obstetrical education to clinicians and providers to improve the health and well-being of maternal and childbearing families in eastern North Carolina. While working in this field wasn’t necessarily something Kendrick knew she wanted to do from the beginning, she spent a rotation during college in labor and delivery and found her passion there.
After working as a bedside nurse for more than 20 years, Kendrick found herself with the opportunity to educate new and current nurses and other providers. “I started with teaching CPR in the early 2000s,” Kendrick said. “Now I educate providers in obstetrics, and I take clinical students from ECU to the OB floor at Nash.” Kendrick said she’s been asked by the American Academy of Family Physicians international forum to teach an Advanced Life Support in Obstetrics course in Palestine in November of this year. She’s also pursuing her DNP, with plans to graduate next year.
Kendrick said it’s an honor for her hard work to be recognized as a Great 100 Nurses honoree. “It’s humbling to be recognized for the passion I have for what I do and the great need for it,” Kendrick admitted. “We work in some of the poorest, toughest, most socioeconomically disadvantaged communities.” She pointed out that she’s not the only one doing this valuable work, and that having so many nurses from ECU Health to be recognized is important. “It speaks to the level of expertise we have in our systems, and the fact that we’re willing to see it and recognize each other,” Kendrick said. “There is phenomenal work going on in eastern North Carolina.”
Kimberly Lupton
Kimberly Lupton has been a nurse for 37 years and is currently a CSO assistant nurse manager for nursing assistants at ECU Health Medical Center. That experience, Lupton said, is what might have inspired her manager to nominate her as a Great 100 Nurse of North Carolina. “My manager said she appreciated my extensive nursing career and had not only heard, but has seen first-hand the lives that had been touched,” Lupton said. “I have never been someone who likes to be in the spotlight. As a nurse, you often make light of how you support and inspire others, and you take a back seat.”
Although she began her health care journey thinking she’d pursue dentistry, Lupton said her mother was the one who knew all along she’d make a great nurse. “When I was in high school, my mom often encouraged me to become a nurse and said she believed I’d never regret it. She was 100% correct. I started in pre-dentistry, but it just wasn’t my cup of tea,” Lupton said. “Being a nurse is not a job; it’s a calling. And I love it.”
Now Lupton takes the knowledge she’s gained during her career and is sharing it with new nursing assistants and nurses. “I enjoy mentoring,” Lupton shares. “That’s why I’m an adjunct instructor at Pitt Community College. I love seeing students grow, better themselves and achieve their goals.”
Lupton said that when she received the Great 100 Nurses letter, she opened it in private. “I really thought it was a letter congratulating me for being nominated,” she laughed. “It was such a surprise, I wondered if the letter was sent by mistake. I was apprehensive about sharing it with anyone until I was sure it was authentic.” Being an honoree, Lupton said, only shows the quality of nursing care at ECU Health. “There are so many nurses here who are deserving,” she said. “Some of the finest nurses in the nation work here. It’s an example of what a great organization we have, the care we give and the experience you’ll receive as a patient.”
Donnie Johnson
Donnie Johnson’s nursing career began in the ECU Health Medical Center’s emergency department (ED) more than 14 years ago. His personal and family experience working as a volunteer firefighter and a paramedic drew him to work in the ED. Pursuing a nursing degree seemed a logical next step, and now Johnson is wrapping up his PhD with Liberty University. “I loved the fast pace and critical thinking of the ED,” Johnson said. “The lifesaving interventions make an impact.”
Since 2017, Johnson has worked as a professional development specialist for emergency services, which allows him to take his clinical experiences and share them with new cohorts of nursing students and nurses. “I enjoy education and nursing, so this allows me to pair both while impacting the unit, organization, system and the nursing profession as a whole,” Johnson explained. “Education is the great equalizer. I might not be at the bedside but I’m helping develop, grow, prepare and nurture nurses no matter where they go.”
That investment, Johnson said, is a way of giving back to the community in which he lives. “I have an interest in making sure our students are prepared, because one day my family or I will be a patient. I want to ensure all patients receive good care.” That carries over to Johnson’s work in education outside of ECU Health, where he will teach part time with ECU’s College of Nursing this fall.
Johnson said he was surprised when he learned he was being nominated by his manager and colleagues for the Great 100 Nurses of North Carolina. “ECU Health is consistently promoting and advancing the profession of nursing,” Johnson said, something he strongly believes in. “I hope my manager, director and administrator saw in me a commitment to the organization and the profession, to helping our nurses grow and develop a passion for nursing,” Johnson said. “I try to be a role model within our department that others can come to for help.”
That commitment is seen across the organization, Johnson said. “By having so many nurses at ECU Health recognized, it shows we are actively living our vision and mission every day. We are holding ourselves to a higher standard.”
Lindsay Caddell
Lindsay Caddell, staff nurse in the NICU at ECU Health Medical Center, graduated from East Carolina University with her BSN and started working at ECU Health in 2015.
She serves as a bedside nurse, but she also plays other roles, including precepting new nurses, acting as a charge nurse, chairing the bereavement team in the NICU and teaching in the STABLE program, which represents the six assessment and care modules used in the program: sugar/safe care, temperature, airway, blood pressure, lab work and emotional support.
A visit to see her cousin in the NICU when Caddell was in middle school sparked her interest in nursing. “I did some school projects after that, then went to nursing school and knew I wanted to work in the NICU.”
Caddell said now she can’t imagine working anywhere else or in any other setting. “I built a family here,” she explained. “I have close friends and feel comfortable and confident. I have other people’s backs, and they have mine. Our team is great.” Part of her success comes from the mentorship she received. “I wouldn’t be here today without the people who precepted me and mentored me.” Caddell said that level of support and skill makes it unsurprising that 13 ECU Health nurses have been recognized by The Great 100 Nurses. “It shows we have a great team, especially in the NICU. It speaks to the focus each of us has on passing along the knowledge that was given to us. It’s an environment of education and mentorship.”
Caddell said she didn’t know she’d been nominated for The Great 100 Nurses, so receiving the award letter was a true surprise. “I was honored,” she said. “I know other nurses in the NICU and the hospital who have been honorees, and I respect them. Knowing I was chosen to be alongside nurses of that caliber was exciting.” Caddell hopes that being honored as a younger nurse would inspire new nurses as they began their careers. “It’s humbling to represent the NICU, but also to show younger nurses that there are things you can achieve as a younger nurse.”
Jenny Wester
Jenny Wester named several reasons for becoming a nurse, but a four-week stay in the hospital after breaking her femur when she was 12 made her confident nursing was the right career path. “I was in traction, and it’s hard to be 12 and not able to move for four weeks,” Jenny said. “But my nurses treated me wonderfully and tried to make every day a good one. I thought, that’s the kind of nurse I want to be.” One nurse in particular, Mary Beth, made a strong impression, and the two stayed in touch well beyond Wester’s hospital stay. “I kept up with her, and when I graduated from nursing school, she sent me a pair of gold scissors. That meant a lot.”
Wester has worked at ECU Health Medical Center since 1998 in pediatrics, and she said she’s never thought about going anywhere else. “I love this environment and my peds family,” she explained. “ECU Health has been really good to me.” Her work at ECU Health offered flexibility and opportunities to grow. “I had a good work/life balance when my kids were younger and I could adjust my schedule,” Wester shared. “I was able to attend professional conferences, and they paid for me to go back to school to get my BSN.”
Wester attributed her success in part to strong mentor relationships during her career. “I’ve had wonderful mentors, and I wouldn’t be here without them. Now I take ownership of helping our new nurses, and I’m often called ‘Mama Jenny’ on the unit.” Wester said above all, she’s proud of her profession. “I’m so blessed to take care of my patients, and I’m proud to be a nurse. I want for all of our nurses to take pride in who they are and what we can do as a group.”
When she found out she was named a Great 100 Nurse, Wester was humbled and surprised. “I thought, they must not have had as good of an applicant pool this year if I won,” she laughed. Wester said she doesn’t think she does anything that her colleagues don’t also do. “I was taught to work hard,” Wester said. “In 25 years, there’s not a thing I’ve done around here I expected recognition for.”
Rhiannon Stallings
Rhiannon Stallings, a perinatal nurse navigator at ECU Health Medical Center, said that for as long as she could remember, she wanted to be a nurse. “As I went through nursing school, I decided I wanted to work in obstetrics, and here I am.” After working for a few years at a smaller hospital immediately after graduation, Stallings joined ECU Health and has been here for the last 10 years. Stallings began as a bedside nurse but transitioned three years ago into the perinatal nurse navigator role, which, she said, allows her to impact many patients every day. “I work with antepartum patients, some of whom are admitted for long stays. I go on rounds with OB providers and ensure patients have the consults and education they need. I coordinate cardiac OB patients, who sometimes need special delivery plans to account for their cardiac diagnoses. I get to know the patients ahead of time, but I also go out into the community to meet regional hospitals’ patients’ needs.”
When she learned she’d been named a Great 100 Nurse of North Carolina, Stallings said, “I cried. It was an honor just to be nominated. To have my work recognized – it made me know I am doing what I’m supposed to be doing. I really enjoy my work and the patients I touch.”
However, Stallings insisted she doesn’t do more than any other nurse at ECU Health. “We have so many nurses who provide great care and want the best outcomes for their patients,” Stallings said. “We love what we do, and we help our patients get through those tough times.” That teamwork, Stallings said, is key to quality care. “I couldn’t do what I do without the interdisciplinary team that’s around me and the administration that supports me. I’m truly thankful for the nurses and providers who support and believe in me.”
Greenville, N.C. – ECU Health Medical Center recently achieved its first accreditations from Surgical Review Corporation (SRC) as a Center of Excellence in Robotic Surgery and a Center of Excellence in Minimally Invasive Surgery. Recognition as an accredited Center of Excellence in Robotic Surgery and Center of Excellence in Minimally Invasive Surgery means that ECU Health Medical Center has met nationally and internationally recognized standards.
“We are proud of all of the work our team members have done to achieve Center of Excellence in Robotic Surgery and Center of Excellence in Minimally Invasive Surgery at ECU Health Medical Center,” said Brian Floyd, president of ECU Health Medical Center, chief operating officer, ECU Health. “Earning SRC’s Center of Excellence in Robotic Surgery and in Minimally Invasive Surgery accreditations signifies ECU Health’s ability to consistently deliver safe, high-quality care to our patients. Most importantly, these accreditations assure the patients in our region can access cutting-edge care close to home.”
Several surgeons at ECU Health Medical Center have been named Surgeons of Excellence in Robotic Surgery by SRC including:
ECU Health Medical Center surgeons named Surgeons of Excellence in Minimally Invasive Surgery by SRC include:
“Minimally invasive surgeries such as laparoscopic, thoracoscopic, endoscopic and robotic procedures can improve patient outcomes, reduce the risk of complications and reduce recovery times,” said Dr. Carlos Anciano Granadillo, thoracic surgeon, ECU Health, associate professor and chief of thoracic and foregut surgery, Brody School of Medicine at East Carolina University. “These technologies and skillsets allow us to make smaller or practically invisible incisions to perform complex procedures with precision, improving outcomes and impacting recovery times. These accreditations represent all of the training, teamwork, education and procedures we have done to improve patient care.”
Health care facilities and surgeons seeking an SRC accreditation undergo an extensive assessment and inspection process to ensure the applicant meets SRC’s proven standards and requirements. These requirements include surgical volumes, facility equipment, clinical pathways and standardized operating procedures, an emphasis on patient education and continuous quality assessment. Inspectors educate staff in the accredited departments on best practices to help an organization improve its care and services.
“We’re proud to recognize ECU Health Medical Center for its commitment to advancing and providing quality care for all patients,” said Gary M. Pratt, CEO of SRC. “This accreditation signals that this facility is among the best in this specialty and is dedicated to delivering the highest level of care possible.”
Greenville, N.C. – The Great 100 Nurses of North Carolina Board of Directors have named thirteen ECU Health nurses in their list of the Great 100 Nurses of North Carolina. The recipients are recognized for their outstanding professional ability and contributions to improving health care services in their communities.
“I admire, and I am so proud of our ECU Health nurses who have dedicated their careers to caring for others and serving our region,” said Trish Baise, chief nursing executive, ECU Health. “We congratulate the amazing nurses of ECU Health for receiving the once-in-a-lifetime honor of being part of the Great 100. Thank you to this year’s honorees and to each and every member of the ECU Health nursing team who exemplify our mission and an unwavering commitment to excellent, compassionate care every day.”
Since 1989, The North Carolina Great 100, Inc. has recognized and honored nurses around the state for their commitment to excellence and to promote a positive image of the nursing profession. Each year, the Great 100 Nurses of North Carolina Board of Directors asks patients, health care workers, friends and family members to nominate an outstanding nurse practicing in North Carolina. Thousands of nominations are reviewed, and 100 nurses are selected and honored at a statewide gala in October.
The ECU Health nurses chosen as Great 100 Nurses of North Carolina in 2023 are:
Elizabeth “Ann” Brabble, RNC
Ann Brabble, RNC is a staff nurse III in the Ambulatory Surgical Unit and Endoscopy Department at ECU Health Roanoke-Chowan Hospital. Ann has worked at ECU Health Roanoke-Chowan Hospital for five years and previously worked at ECU Health Bertie Hospital for 22 years. Ann received her associate degree in nursing from Roanoke-Chowan Community College and has been a registered nurse for 37 years. She also has a specialty certification in Certified Ambulatory Perianesthesia Nurse (CAPA). Ann serves as a unit educator, safety coach and clinical coach for the Ambulatory Surgical Unit Department. She is also cross trained to work in the Outpatient Clinic, Patient Testing and Chemotherapy.
Dana Byrum, DNP, MSN, RN
Dana Byrum, DNP, MSN, RN is the vice president of Patient Care Services for ECU Health Bertie and ECU Health Chowan hospitals. Dana received her associate degree in nursing from Roanoke-Chowan Community College. She received her bachelor’s, master’s, and doctorate degrees in nursing from East Carolina University. Dana joined ECU Health Chowan Hospital in 1996 and began her nursing career there in 2000. Dana has obtained specialty certification in ambulatory care nursing. Dana is a member of several nursing and leadership organizations including the American College of Healthcare Executives and the Sigma Theta Tau International Honor Society of Nursing.
Lindsay Caddell, BSN, RN
Lindsay Caddell, BSN, RN is a staff nurse III in the Neonatal Intensive Care Unit (NICU). Lindsay has worked in the ECU Health Medical Center NICU for eight years where she started her career as a new graduate nurse. Lindsay earned her bachelor’s degree in nursing from East Carolina University. Lindsay serves the NICU as a charge nurse, float nurse, clinical coach and bereavement committee chair. She also serves as a member of the ECU Health Maynard Children’s Hospital interdisciplinary Adverse Drug Event workgroup. Lindsay continues to commit her nursing career to compassionately caring for the smallest patients at ECU Health Medical Center.
Elaine Henry, MSN, RNC-NIC
Elaine Henry, MSN, RNC-NIC is the manager of Children’s Surgical Subspecialists at ECU Health Maynard Children’s Hospital. Elaine has worked at Maynard Children’s Hospital for 27 years with experiences as a staff nurse in the Neonatal Intensive Care Unit and a Quality Nurse Specialist for Women’s & Children’s division. Elaine earned her bachelor’s degree in nursing and master’s degree in nursing leadership from East Carolina University. Elaine has a specialty certification in Neonatal Intensive Care nursing and is a certified surgical clinical reviewer for the American College of Surgeons National Surgical Quality Improvement Program (ACS NSQIP) Pediatrics program. Elaine is a member of the Eastern NC Nurse Honor Guard.
Donnie Johnson, MSN, RN, NPD-BC
Donnie Johnson, MSN, RN, NPD-BC is a professional development specialist-nursing who works with the Emergency Services Division. Donnie has worked at ECU Health Medical Center for 14 years. Donnie earned his bachelor’s degree in nursing—and master’s degree in nursing, nursing education—from East Carolina University. Donnie has obtained specialty certification in Nursing Professional Development.
Jennifer Kendrick MSN-NE, RN, C-EFM
Jennifer Kendrick, MSN-NE, RN, C-EFM has been the Perinatal Outreach Coordinator for ECU Health since 2018. She earned her bachelor’s degree in nursing from University of Western Ontario in Canada before moving to North Carolina to begin her career in Women’s Health. Jennifer received her master’s degree from UNC Wilmington and is currently pursuing her Doctor of Nursing Practice (DNP) at Wake Forest University School of Medicine. Jennifer received specialty certification in fetal monitoring from both the National Certification Corporation (NCC) and Perinatal Quality Foundation. Jennifer is an active member of the American Academy of Family Physicians (AAFP) Advanced Life Support in Obstetrics Advisory Group and has volunteered her time to review the upcoming editions of Association of Women’s Heath, Obstetrics and Neonatal Nurses Electronic Fetal Monitoring courses.
Katie Knowles, MSN, RN, CNL
Katie Knowles, MSN, RN, CNL is a quality nurse specialist III and has served her community at ECU Health Duplin Hospital for 10 years. Katie received her associate degree from James Sprunt Community College in Kenansville, NC, her bachelor’s degree in nursing from the University of Mount Olive in Mount Olive, NC, and her master’s degree in nursing from UNC-Pembroke in Pembroke, NC. Katie has obtained a specialty certification as a Clinical Nurse Leader and mentors aspiring clinical nurse leaders across the state. Katie is a passionate advocate for community and rural health and is actively involved with both local and national organizations dedicated to improving health outcomes in under-resourced communities and faith-based communities.
Kimberly Lupton, MSN, RN, CCM
Kimberly Lupton, MSN, RN, CCM is an assistant nurse manager for Central Staffing Nursing Assistants at ECU Health, adjunct Instructor for Pitt Community College and health service coordinator for Spring Arbor Assisted Living. She has worked at ECU Health Medical Center for 11 years and as a nurse for 37 years. Kimberly earned her bachelor’s degree in nursing from East Carolina University and her master’s degree from Liberty University in Lynchburg, VA. She obtained her certification in Case Management through the Commission for Case Managers. Kimberly exhibits exemplary transformational leadership qualities that inspire others to grow professionally and serves the needs of patients, families and her community with excellence.
Emily Nock, BSN, RN
Emily Nock, BSN, RN is a staff nurse III on the Neuroscience Intermediate Unit at ECU Health Medical Center. Emily has been with ECU Health Medical Center for nine years, serving as an RN on 3 North for seven of those. Emily earned her bachelor’s degree from East Carolina University in 2016. She also earned a bachelor’s degree in Psychology from UNC-Chapel Hill in 2014.
Chelsey Owens, ADN, RN
Chelsey “Alex” Owens, ADN, RN is a staff nurse III in the Neuroscience Intermediate Unit. Alex has worked at ECU Health Medical Center for seven years. Alex received her associate degree in nursing from Beaufort County Community College in Washington, NC. Alex is the CAUTI champion for her unit and has received stroke response team certification.
Rhiannon Stallings, MSN, RNC-MNN
Rhiannon Stallings is the Perinatal Nurse Navigator for ECU Health Medical Center. She works with high-risk pregnant patients throughout the region to ensure they have appropriate consultations and follow-up during pregnancy, and also provides patient and team member education. Prior to this role, Rhiannon was a staff nurse for the Mother/Baby and Antepartum unit. Rhiannon received her bachelor’s degree in nursing from UNC-Chapel Hill and her master’s degree in nursing education from Barton College. She is certified in Maternal Newborn Nursing and is active in the Association of Women’s Health, Obstetric, and Neonatal Nurses.
Jenny Wester, BSN, RN, CPN
Jenny Wester is an assistant nurse manager on Pediatrics at ECU Health Maynard Children’s Hospital. Jenny has worked on Pediatrics for 25 years. Jenny earned her associate degree in nursing from Pitt Community College and her bachelor’s degree in nursing from Fayetteville State University. She has obtained specialty certification in pediatric nursing as well as the Association of Pediatric Hematology/Oncology Nurses (APHON) Pediatric certification in pediatric chemotherapy and biotherapy.
Kiera Slade, RN is a travel nurse who previously worked on the Cardiovascular Intermediate Unit (CVIU) at ECU Health Medical Center.
Although Ellen Walston, the Injury Prevention Coordinator at the Eastern Carolina Injury Prevention Program (ECIPP) at ECU Health Medical Center, is no stranger to winning awards and giving presentations about injury prevention, she was no less thrilled to learn she was named the 2022 Safe Kids Coordinator of the Year.
“You’re nominated by your peers, and it’s a big deal,” she said of the award. “I’m blessed to be recognized.”
Walston has been with ECU Health for 31 years, the first 14 of which she served as an oncology social worker. Although she loved that role, she moved into injury prevention in 2006. ECU Health supports her in this role, but for every project she undertakes, she must seek external funding.
“If I want to do a water safety program, I have to write a grant,” Walston said. But, she added, the effort is worth it. “All of my work is to teach children and their parents about safety and to prevent unintentional injuries. My goal is to keep kids out of the hospital.”
Walston also serves as the Safe Kids Pitt County Coalition Coordinator.
“We have 50 coalitions in North Carolina, and we’re part of a worldwide network of more than 300 coalitions,” Walston explained.
An award-winning career
The work she’s done in these roles hasn’t gone unnoticed. She also received the Safe Kids Coordinator of the Year Award in 2013, and the coalition won Coalition of the Year awards in 2010 and 2021: That’s four awards in 17 years.
These achievements wouldn’t be possible without partnerships, and Walston said she has friends all over the state and country to partner on projects.
“You have to share your successes and what you’ve learned, and give tools to others,” Walston said. “If you have something that works, share it. I never tell anyone no.”
One of those partnerships has been with the Greenville Traffic Safety Taskforce, which was created out of necessity when the then-Greenville police chief approached Walston and her manager, Sue Anne Pilgreen, with concerns about car crashes.
“In 2018, we were number one in the state for crashes in cities our size. The chief wanted a new way to prevent these crashes so we put together the taskforce,” Walston said. “I was thrilled he was so forward thinking.”
From there, Walston helped build a multidisciplinary team of high-level leaders, including the hospital police chief, the ECU Health vice president from design and construction, Greenville traffic safety engineers, the ECU police chief, NCDOT and the Greenville police traffic safety sergeant.
“We then became an official Vision Zero community, one of only 12 in the state,” Walston said.
Vision Zero’s goal is to eliminate all traffic fatalities and severe injuries by improving the roadway environment, policies and related systems. The taskforce quickly began environmental modifications, such as high visibility crosswalks, modular medians and delineator systems in center turn lanes, throughout the city. They are currently seeking federal funding to install a High-Intensity Activated CrossWalk (HAWK) to help pedestrians cross the street more safely.
The outcomes of this taskforce were seen immediately; “In 2020 we went from number one in the state for crashes to number seven, and in 2021 we were number eight,” Walston said. Because of their work, the taskforce won the 2019 North Carolina Governor’s Highway Safety Program Community Collaboration Award. In 2022, they won the Safe States Injury and Violence Prevention Achievement Award, and in 2023 they won the inaugural North Carolina Vision Zero Safety Award. Walston adds that another national award will be announced this year.
Sharing knowledge with others
Walston is eager to share her knowledge with others, and she’s done so through publications and conference presentations. She co-authored articles published in the November 2021 International Association of Chiefs of Police Journal and Exploring Perspectives – ECU Health Medical Center Journal, both addressing the evolution of Greenville’s Traffic Safety Taskforce.
She is also a veteran conference presenter.
“My husband says I go on my rock star tour,” she laughed when talking about her annual conference schedule.
This summer, she presented in Concord and Chapel Hill, North Carolina, and she’s slated to present in Washington, D.C.; New York City; and Denver, Colorado. The Washington, D.C. conference, the Safe Kids Worldwide Conference, is especially significant.
“That’s an international conference and I’m giving three presentations. It’s a big deal to break into that conference,” Walston said.
Walston said she loves to share knowledge to help others.
“It brings me great joy to bring positive attention to our hospital and community,” she said. “I want this work to be replicated everywhere, because we all have a mission to keep people safe.”
She also said what she learns at these conferences, she then applies to her work in here in eastern North Carolina.
“When I see something that works, I’m going to do whatever it takes to bring it to the community,” Walston said.
In addition to her passion for safety, Walston said implementing safety changes is a part of her legacy.
“There are mounted speed boards around school campuses in Greenville, for example,” Walston said. When I drive by one of those, I think I can’t wait to tell my grandchildren that I was instrumental in getting those put in place.”
Ultimately, Walston’s goal is to make Greenville, the surrounding communities and the state safer.
“It hurts my heart when there are preventable injuries, and I don’t want that for families,” she said. “I’ve been touched by severe injuries and deaths and I am always looking for ways to reduce risks.”
NAGS HEAD, N.C. — The Centers for Medicare & Medicaid Services recently announced that The Outer Banks Hospital received a 5-star rating in both the Physician Communication and the Nurse Communication categories.
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) utilizes these star ratings to summarize the patient experience, which is one aspect of hospital quality. The ratings are based on surveys that patients take after receiving care.
“The 5-star rating is the highest rating and it underscores the focus that Outer Banks Health places on the patient experience,” noted Kimberly Hardman, director of experience. “We know that listening to the patient and addressing concerns with compassion and high-quality treatment leads to better outcomes.”
“Our physicians and nurses are among the best of the best with only five North Carolina facilities achieving the 5-star rating in both categories,” said Ronnie Sloan, FACHE, president of Outer Banks Health. “It isn’t just about our commitment to delivering quality care. It’s about delivering quality care with compassion and our nurses and providers deliver it every single day.”
Kenansville, N.C. — The Centers for Medicare & Medicaid Services (CMS) recently announced that ECU Health Duplin Hospital received a 5-star rating in the Physician Communication category.
CMS uses the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Survey to determine and publicly report star ratings for 10 measures regarding patient experience — communication with doctors is one of the measures. The HCAHPS survey is administered to a random sample of patients after their hospital stay and consists of 29 questions. The physician communication star rating is determined using three questions that focus on how well patients feel their doctors listened carefully, explained things and treated them with courtesy and respect.
“Our community is fortunate to be served by such a knowledgeable and caring group of providers,” said Dr. Chad Kornegay, chief of the medical staff, ECU Health Duplin. “I’m proud of our team and the fact that we were one of seven North Carolina hospitals recognized for physician communication and one of 357 hospitals recognized nationwide.”
“The providers here at ECU Health Duplin Hospital are some of the best in the country and they have truly earned this five-star rating,” said Jeff Dial, president of ECU Health Duplin. “Our team has set a high standard of performance for themselves and it is no surprise that we are seeing these results. They provide high-quality, respectful and compassionate care to every patient, every day.”
Ahoskie, N.C. – ECU Health Roanoke-Chowan Hospital has earned recertification as a primary stroke center by The Joint Commission and the American Heart Association/American Stroke Association, recognizing the hospital’s preparedness and expertise to care for stroke patients.
“I am proud of ECU Health Roanoke-Chowan’s team members and their commitment to provide high-quality stroke care to our patients and community,” said Brian Harvill, interim president of ECU Health Roanoke-Chowan, president of ECU Health Chowan Hospital and ECU Health Bertie Hospital. “Our hospital’s stroke recertification as a primary stroke center from The Joint Commission – and stroke readiness at each ECU Health hospital – represents ECU Health’s dedication to bringing a comprehensive stroke network to care for all patients across eastern North Carolina.”
Stroke is a leading cause of death in North Carolina and the leading cause of long-term disabilities. As a primary stroke center, ECU Health Roanoke-Chowan can treat and stabilize patients experiencing an acute stroke and care for more complex cases. Located in Ahoskie, North Carolina, ECU Health Roanoke-Chowan serves a rural community and is the closest emergency department for surrounding communities. As a resource for emergency care, ECU Health Roanoke-Chowan’s recertification ensures local community members have access to timely stroke care and extends the comprehensive stroke network capable of meeting the needs of all patients across eastern North Carolina.
The likelihood of having a stroke in North Carolina is significantly higher than the rest of the country as a whole. North Carolina is about 8 percent worse for stroke mortality than the national average, and in eastern North Carolina, that risk is even greater.
“Time is the most important factor when treating a stroke, so it is critical to provide stroke care close to home,” said Dr. Barry Bunn, regional emergency department medical director, ECU Health. “With eastern North Carolina’s high rates of stroke, ECU Health Roanoke-Chowan’s stroke recertification, combined with a network of stroke readiness at all ECU Health hospitals, reduces the time of treatment, the risk of mortality, permanent brain damage and other side effects including memory loss, difficulty speaking and potential paralysis.”
During the certification process, ECU Health Roanoke-Chowan was evaluated on performance measures in stroke care, including education for patients and families on stroke risk factors and recognizing symptoms of stroke. Other performance measures included staff education on stroke protocols and the appropriate prescription of medications to address stroke risk factors such as elevated cholesterol and blood pressure.
Roanoke Rapids, N.C. – The Joint Commission and the American Heart Association/American Stroke Association has recertified ECU Health North Hospital as a primary stroke center by recognizing the hospital’s preparedness and expertise to provide timely and high-quality care for stroke patients.
“I am grateful to our team members across all levels and services for their commitment and diligent work that allows ECU Health North to continue to be designated a primary stroke center,” said Jason Harrell, president of ECU Health North Hospital. “Providing high-quality stroke care close to home is central to our mission of improving the health and well-being of eastern North Carolina. We are proud to be part of the top-notch neurological services provided at ECU Health across the region, which includes a strong network of expert stroke care.”
Stroke is a leading cause of death in North Carolina and the leading cause of long-term disabilities. According to the North Carolina Department of Health and Human Services, both Halifax and Northampton counties have higher incidences of strokes compared to the North Carolina average. As a primary stroke center, ECU Health North can treat and stabilize patients experiencing an acute stroke and care for more complex cases. As part of stroke readiness by all hospitals in the ECU Health system, this certification is symbolic of a comprehensive stroke network capable of meeting the needs of all patients across eastern North Carolina.
The severity and likelihood of having a stroke in North Carolina is significantly higher than the rest of the country as a whole. North Carolina is about 8 percent worse for stroke mortality than the national average, and in eastern North Carolina, that risk is even greater.
“Immediate treatment of strokes can minimize the long-term effects of a stroke and even prevent death,” said Dr. Barry Bunn, regional emergency department medical director, ECU Health. “With our region’s high rates of stroke and mortality from stroke, ECU Health North’s stroke recertification demonstrates our proven results of reducing the time of treatment, risk of mortality, permanent brain damage and other disabilities.”
During the certification process, ECU Health North was evaluated on performance measures in stroke care, including education for patients and families on stroke risk factors and recognizing symptoms of stroke. Other performance measures included staff education on stroke protocols and the appropriate prescription of medications to address stroke risk factors such as elevated cholesterol and blood pressure.
Leaving a child, senior or pet behind in a car can pose serious danger, even if it’s just for a few minutes.
That was the message of the hot car safety event hosted by Ellen Walston, Injury Prevention Program coordinator at ECU Health Medical Center, along with the Martin-Pitt Partnership for Children, Pitt County Sheriff’s Office, Safe Kids North Carolina and Greenville Fire Rescue.
Walston said it’s dangerous for anyone to be left alone in a vehicle because of how quickly they can heat up, especially for children.
On June 29, Walston and community partners shared the information in the parking lot of Kohl’s in Greenville. During a somewhat overcast afternoon with temperatures around 90 degrees, it took about 15 minutes for the display car on hand to reach 123 degrees inside.
“Our campaign is never leave your child alone, not even for one minute,” Walston said. “That means when you think you can just run in and do a quick errand in the store or any situation, we don’t ever want a child to be left alone in a car, not even for a minute. That also includes our senior adults and pets.”
Walston said leaving the windows cracked for a child, pet or senior with the engine off is not enough ventilation to be safe, and even leaving them in the car with the air conditioning on can pose dangers.
During the event, Walston and team demonstrated how the heat inside vehicles can literally cook s’mores by roasting them on the dashboard. She said there have already been eight deaths in the United States this year from children being left alone in cars. While there have not been any in North Carolina this year, the state had four of the 33 national deaths last year.
“One death is too many, that’s why we’re out here today educating the community,” Walston said. “The car we have out here today actually has a feature that has a reminder to check the backseat when you turn off the engine. It’s important to put something tangible in your backseat that you need to get out when you leave the car – your pocketbook, your cell phone, a briefcase, your lunch bag – just to remind you to always check the backseat.”
Walston said that while many parents think this could never happen to them, it can be as easy as breaking your routine to make a parent forget a child is still in the car. More than 50 percent of child deaths from hot cars are from children that have been forgotten in vehicles, and only 17 percent have been intentionally left.
Walston earns North Carolina Coordinator of the Year
Allan Buchanan, Safe Kids North Carolina director, was on hand during the event to recognize Walston as Safe Kids North Carolina Coordinator of the Year.
Buchanan said Walston is a great role model for other Safe Kids Coordinators and is a great leader for the program across the state.
“She does a wonderful job here in Pitt County, getting the message out on injury prevention,” Buchanan said. “In North Carolina, we actually have 46 coalitions across the state. Ellen does a fabulous job here in Pitt County for injury prevention program across a number of different risk areas. She’s just a vital access to the community and creating risk reduction in this area. We’re very fortunate to have Ellen as a coordinator.”
Last year, Safe Kids Pitt County was recognized as the North Carolina Coalition of the Year. Walston said she’s just happy to share the recognition with her many community partners across Pitt County and eastern North Carolina.
She said the nomination was anonymous but she believes the events her team hosts, the collaboration with community partners and the work that Safe Kids Pitt County does with other Safe Kids coalitions across the state helped earn the award.
“I do think when they see these type of events and the work that we do in Pitt County and beyond that, they pay attention and we really try to partner with other Safe Kids coalitions,” Walston said. “So I’m all about sharing resources and working together, that’s how you make it happen. We’re really fortunate to have such great partners.”
Greenville, N.C. – The 2023 ECU Health Board Quality Leadership Award winners were recognized by the ECU Health Board of Directors June 27. These winning teams are a representation of excellent work across the system that drives the quality goal of zero harm, creates exceptional experiences and improves patient outcomes. Numerous nominations were reviewed by the committee, and the winning team are as follows:
ECU Health Medical Center – Navigating Insurance Authorizations: Increasing Internal Authorization Requests to Decrease Turn-Around Times to Facilitate Skilled Nursing Home Placement – Case Management. The project leader was Nancy Keith, MS, MSW, LCSW, ACM-SW – Care Management.
ECU Health North Hospital – Impact of Hospital-Wide Prevention and Reduction of Clostridium difficile (Cdiff), an ECU Health North’s Multidisciplinary Collaborative: An Evaluation on Reduction in Hospital Acquired Infection (HAI). The project leaders were Krista Turner, MSN, RN – Infection Preventionist III and Aparesh Balla, MPH – Infection Preventionist II.
To receive this honor, team members submitted projects that demonstrated at least two of the following requirements:
- Quantifiable improvement in an organizational quality priority with sustained excellence over time
- Demonstration of empathy and compassion in patient care
- Implementation of innovative solution to patient care problem
- Community outreach that addresses the social determinants of health in a meaningful way
“We are proud to recognize the winning teams for their hard work and dedication to caring for patients and families,” said Robert Greczyn, chair, ECU Health Board of Directors. “The Board Quality Leadership Awards represent the great consideration our team members take to make safety a top priority for our patients. These honorees have continued to innovate and improve the health and well-being of eastern North Carolina, and we are grateful for all that our team members do to deliver high-quality care.”