Greenville, N.C. – ECU Health has earned 2025 College of Healthcare Information Management Executives (CHIME) Digital Health Most Wired recognition for Level 8 achievement in the acute category and Level 9 achievement in the ambulatory category. The Digital Health Most Wired program conducts an annual survey designed to identify and recognize health care organizations that exemplify best practices through their adoption, implementation and use of information technology.
“ECU Health is honored to be recognized once again by CHIME’s Digital Health Most Wired program for our continued progress in digital transformation,” said Donette Herring, chief information officer, ECU Health. “This achievement is a testament to our team’s commitment to innovation and excellence. As we navigate an increasingly complex health care landscape, our strategic focus on data-driven care and using advancements in artificial intelligence to enhance our services empowers us to enhance patient outcomes and support our clinical teams.”
Among the more than 50,000 facilities surveyed, ECU Health distinguished itself by ranking above peers in key focus areas including clinical quality and safety, analytics and data management, cybersecurity, population health, infrastructure, patient engagement and innovation. The survey evaluates the adoption maturity, outcomes and value of technology integration across healthcare organizations at all stages of digital maturity – from early phase digitization to advanced transformation.
As health care organizations continue to face complex challenges in rising cybersecurity threats, evolving care models, workforce shortages and budget constraints, the need to accelerate digital transformation has never been more urgent. Over the next several decades, emerging technologies will revolutionize care delivery in fundamental ways. Innovations powered by interoperable data, artificial intelligence, and secure digital infrastructure are poised to redefine the digital health landscape. Navigating this evolution will require sustained commitment and a clear, strategic roadmap.
The Digital Health Most Wired survey serves as a comprehensive evaluation and digital maturity report card for health care organizations across the globe. As success in digital transformation increasingly influences the quality and accessibility of care, this recognition program reflects the progress of leading health care providers as they reshape the future of health care. This achievement extends beyond information technology to every area of the enterprise, symbolizing a collective commitment to advancing health and care through strategic digital initiatives.
This past year, ECU Health made significant strides in analytics, Artificial Intelligence (AI), and digital health all with the goal of transforming care delivery and operational excellence. The organization’s AI strategy has accelerated adoption and literacy across the organization, enhancing efficiency and everyday productivity. Physicians and nurses are embracing AI as it seamlessly augments workflows—saving time, improving quality, and elevating the patient experience. Leveraging advanced analytics and the power of AI, clinical and operational leaders are gaining real-time insights that drive immediate action and improve outcomes.
ECU Health has also expanded telehealth services across more specialties through new enterprise platforms, extending access to care for rural communities and advancing our mission to improve health and well-being of eastern North Carolina. These achievements underscore ECU Health’s position as a leader in digital transformation and innovation in health care.
GREENVILLE, NC & CHICAGO – ECU Health, a rural health system serving 29 counties in eastern North Carolina, has partnered with Artisight to introduce Smart Hospital technology across its facilities, starting with five hospitals and expanding to more in the coming year. This new platform will make telehealth services more efficient by expanding specialized care from ECU Health Medical Center to patients in ECU Health hospitals across eastern North Carolina and improve the experience for both patients and care teams.
The rollout will begin at ECU Health Bertie, Chowan, Roanoke-Chowan, Duplin and North Hospitals. While all locations will implement the telehealth platform, the specific services offered may differ.
Examples include the following, among other services:
- Tele Neuro
- Tele ICU
- Tele Observers
Artisight’s Smart Hospital Platform uses artificial intelligence (AI), cameras, microphones and other smart devices to help hospitals monitor and respond to what is happening in real time. It works with electronic health records (EHRs) to support care coordination and streamline workflows.
Key features include:
- AI-powered insights to improve patient care and hospital operations. For example, AI sensors can detect when at-risk patients attempt to get out of bed and automatically notify care teams, helping prevent injuries and improve response times.
- Virtual nursing and monitoring to extend the reach of clinical staff.
With this technology, patients in rural areas can now receive specialized care from ECU Health Medical Center specialists without needing to travel. Through two-way video and audio, patients can speak directly with specialists while staying in their local hospital room, reducing transfers and delays in care. The platform also improves communication among care teams, speeds up decision-making and helps hospitals run more efficiently.
“ECU Health serves a geographic third of the state of North Carolina, with many patients living in remote rural communities throughout our 29-county region,” said Brian Floyd, ECU Health Chief Operating Officer. “Our commitment to building the national model for rural health care means finding new ways to remove barriers. This platform helps patients get high-quality specialty care close to home, without the need to travel. Through partnerships like this, we’re using technology to extend our reach and improve care across eastern North Carolina.”
By bringing together different technologies into one platform, ECU Health is expanding access to advanced care in rural communities. This reflects the health system’s commitment to innovation, equity and improving the well-being of the region.
“Hospital CIOs and nursing teams need solutions that can improve more than just one small part of their workflow,” said Dr. Andrew Gostine, Chief Executive Officer and co-founder of Artisight. “This is especially true in rural hospitals that must maximize limited resources to deliver care to patients in their communities. Our Smart Hospital Platform creates the infrastructure for the hospital of the future, where patients can access the highest quality care no matter where they lived and trusted AI tools are seamlessly integrated into clinicians’ workflows.”
Artisight’s platform has already shown strong results in hospitals across the country, helping teams discharge patients on time, reducing documentation time and giving nurses back valuable minutes during admissions and discharges.
Tarboro, NC – ECU Health Edgecombe Hospital proudly commemorated 40 years of service to the community, honoring its legacy of compassionate care and medical innovation, at ECU Health Edgecombe Hospital on Thursday, Nov. 13, 2025. For four decades, ECU Health Edgecombe Hospital has served as a vital health care provider for the region, offering a wide range of services and specialties to meet the evolving needs of its patients.
“We are honored to celebrate four decades of service to our community,” said Patrick Heins, president of ECU Health Edgecombe Hospital. “From our earliest days to now, our team has remained committed to delivering high-quality, patient-centered care. This milestone is a testament to the dedication of our team members and to the trust our community places in us. As we celebrate 40 years of service, we look ahead to continue growing, innovating and ensuring that every patient who walks through our doors receives the highest standard of care.”
To mark the occasion, ECU Health Edgecombe hosted an event with nearly 200 attendees, including employees, donors, retirees, members of the board of directors and development council, local government and businesses. The hospital also hosted a celebration on Wednesday, Nov. 12, 2025, for team members. Patrick Heins opened the ceremony by welcoming guests, former president Jim Raynor and Drs. David Miller and Mark Petruzziello reflected on the past 40 years.
Originally dedicated in October 1985, the hospital opened its doors to patients on Nov. 1, 1985. Over the years, the hospital has introduced numerous advancements, including the opening of the Women’s Pavilion and Special Beginnings Birthing Center in 1987 and the Heritage Cancer Care in 1998 in partnership with Brody School of Medicine at East Carolina University. ECU Health Edgecombe Hospital joined what is now the ECU Health system in October 1998. In the spring of 2005, the OB/GYN unit received national recognition from the Jackson Organization for having the highest patient satisfaction scores of any hospital in its category.
The hospital continued to expand its services with the opening of the Heritage Chronic Heart Failure Clinic in 2004. The cancer center earned accreditation from the American College of Surgeons in 2009. In 2012, the hospital launched a telehealth and care coordination program to support patients with cardiovascular and pulmonary conditions transitioning from hospital to home and opened its behavioral health clinic. Inpatient dialysis services were added in 2014, followed by a major expansion of the ECU Health Multispecialty Clinic–Tarboro in spring 2015. The emergency department implemented a Telestroke Program in 2016, and an eight-bed Medical Intermediate Care Unit (MIU) opened in 2017. In 2020, the hospital introduced a dedicated Palliative Care Suite. By 2024, ECU Health Edgecombe expanded its MIU to 12 beds and opened a fourth operating room, further expanding its capacity to serve the community.
“Throughout ECU Health Edgecombe’s history, we have embraced innovation to better serve our patients,” said Van Smith, president of ECU Health Community Hospitals. “From expanding access to specialized services like cancer care, to implementing cutting-edge programs in telemedicine and stroke response, ECU Health Edgecombe has consistently led with providing patient-centered care in the forefront. Our team members have built a legacy of excellence that reflects integrity, community and a continual commitment to meeting ECU Health’s mission of improving the health and well-being eastern North Carolina.”
Edenton, NC – ECU Health Chowan Hospital has been nationally recognized for excellence in patient experience, earning the second spot on PEP Health’s 2026 US Hospital Rankings. This recognition places ECU Health Chowan Hospital among the top-performing hospitals in the country, based on real-time feedback from patients and families.
“Being recognized as one of the top hospitals in the country for patient experience is a tremendous honor,” said Brian Harvill, president of ECU Health Chowan Hospital. “This achievement reflects the compassion, dedication and professionalism of our entire team. We are proud to serve our community and remain committed to delivering excellent care.”
PEP Health’s rankings are based on tens of millions of unsolicited online comments posted between Sept. 1, 2024, and Aug. 31, 2025, across public review sites, forums and social media. Using an AI-powered platform, PEP Health analyzes and validates patient sentiment to provide a transparent, unbiased view of how care is experienced across the country. To be eligible, hospitals must have received at least 365 unsolicited comments and consistently high scores across seven domains of patient-centered care, including: Fast Access, Effective Treatment, Emotional Support, Communication & Involvement, Continuity of Care, Attention to Physical & Environmental Needs and Billing & Administration.
“Patient experience is a powerful reflection of values in action, and this recognition from PEP Health affirms the importance of listening to our patients and continuously improving based on their insights,” said Dr. Julie Kennedy Oehlert, chief experience officer at ECU Health. “Being recognized nationally for excellence across multiple elements of people-centered care affirms from our patients that we are providing safe, healing environments. I am grateful for our teams and this recognition is validation of the ECU Health team’s commitment to improving the health and well-being of eastern North Carolina.”
According to PEP Health, hospitals that prioritize patient experience see improved clinical outcomes, stronger financial performance and enhanced health equity. Last year, ECU Health Medical Center recognized as leader in patient experience for second consecutive year by PEP Health. To ensure fairness and representation, only the top-performing hospital per health system is featured. Positive experiences also influence CMS Star Ratings and play a key role in attracting and retaining patients.
Greenville, NC – ECU Health is proud to announce the Eastern Carolina Injury Prevention Program (ECIPP) at ECU Health Medical Center was honored with the Martha Collar Partnership Award at the Safe Kids Worldwide International Childhood Injury Prevention Convention (PrevCon) for its outstanding contributions toward preventing childhood injuries. Named for Oklahoma Safe Kids State Coordinator Martha Collar, this award recognizes inspirational individuals or organizations that exhibit outstanding leadership and a commitment to collaboration and partnerships.
“ECIPP is honored by this recognition, which reflects the dedication and innovation of the entire team in advancing injury prevention and safety across eastern North Carolina,” said Ellen Walston, Injury Prevention Program Coordinator and Safe Kids Pitt County Coordinator at ECU Health. “Through strong partnerships and community-focused strategies, we have expanded access to education and resources that make a real difference in people’s lives. Our greatest reward is seeing the positive impact of this work on the health and well-being of the children and families we serve.”
ECIPP is dedicated to improving the health and safety of eastern North Carolina by reducing the frequency and severity of preventable injuries, especially to children. Founded in 1995, ECIPP is a collaborative initiative between the ECU Health Trauma Center, Maynard Children’s Hospital at ECU Health Medical Center and the Department of Emergency Medicine at the Brody School of Medicine at East Carolina University. Through hands-on community outreach, ECIPP offers car seat and bike helmet fittings, along with educational programs focused on risk areas such as driver and pedestrian safety, fall prevention, water safety, suicide prevention and safe firearm storage. ECIPP also plays an active role in regional coalitions, including the Greenville Traffic Safety Task Force, formed in partnership with the Greenville Police Department, and the Pitt County Firearm Safety Coalition, working together to build a safer, more informed community.
“The Eastern Carolina Injury Prevention Program exemplifies how community collaboration can transform safety education into measurable action,” said Torine Creppy, president of Safe Kids Worldwide. “Their partnerships and holistic approach embody Martha’s legacy of building bridges that protect families.”
The award was presented at PrevCon on Oct. 15, 2025, that convened more than 600 child health and safety professionals from around the world, including academic researchers, community activists, health care providers, manufacturers, public health and injury prevention practitioners and policy makers. More than 20 individuals and organizations were honored for their leadership in the field. PrevCon is one of the largest gatherings of individuals and organizations dedicated to childhood injury prevention. Preventable injuries are the number one cause of death for children in the United States. Throughout the world, almost one million children die of an injury each year, and almost every one of these tragedies is preventable.
Roanoke Rapids, NC — ECU Health North Hospital has launched a new hospital-based Certified Nursing Assistant (CNA) I Program designed to help team members at ECU Health North, ECU Health Edgecombe and ECU Health Roanoke-Chowan hospitals gain hands-on training, real-world experience and the foundation needed to become a certified nursing assistant.
“At ECU Health, we are committed to strengthening the rural health care workforce by expanding access to careers in nursing and allied health,” said Pam Rudisill, vice president of Nursing Excellence, ECU Health. “This initiative not only invests in the growth and development of our current team members but also opens new doors for those entering the field. By aligning with existing workforce pipelines and community college partnerships, we are building a more resilient and skilled care team that is designed to meet the needs of those we serve.”
Team members who are selected for the program will learn essential patient care skills from experienced medical professionals, receive classroom instruction and clinical training on-site and build a pathway toward long-term career growth in health care. The program was created to enable current team members to pursue a nursing assistant certification by offering life-work balance and the support needed to achieve their goals. Upon completion of the program and with certification, team members will then transition from their current roles to a nursing assistant position. The first cohort will graduate in January 2026 and join the nursing team at ECU Health, and enrollment for the second cohort beginning in February 2026 is open now.
“By equipping our team members with the skills and support they need to grow into vital roles, we are helping create a pipeline of compassionate, community-based caregivers who will serve eastern North Carolina for years to come,” said Todd Hickey, president of ECU Health North Hospital. “Investing in our local talent, especially in rural communities like the Roanoke Valley, strengthens our workforce and keeps care close to home. Initiatives like these help us fulfill our mission of improving the health and well-being of eastern North Carolina.”
The CNA I program was inspired by the vision of Sheryl Watson, BSN, RN, a former registered nurse at ECU Health, whose dedication to student education and commitment to guiding aspiring nursing assistants have been integral to the program’s formation. Watson laid the groundwork for the academy but passed away before seeing it come to fruition. As a former instructor in a community college CNA program, Watson saw the value in building a CNA program at ECU Health North.
Greenville, NC — Andy Zukowski, chief financial officer of ECU Health, has been recognized by Becker’s Hospital Review as one of 38 Rural Hospital and Health System CFOs to Know in its newly released list. Zukowski, who has served as CFO since 2022, oversees financial operations for both ECU Health and the Brody School of Medicine at East Carolina University.
“It is an honor to be nationally recognized for the work the entire team does at ECU Health,” said Zukowski. “Our goal is to build the national model for high-quality rural academic health care, and being good stewards of our resources is a key component of that. I am proud to work alongside mission-driven individuals who dedicate their time, expertise and energy to meeting the mission of ECU Health by improving the health and well-being of eastern North Carolina.”
Rural hospitals are a lifeline for communities that too often face barriers to convenient, affordable and high-quality care. According to Becker’s, the CFOs featured on the list are the financial architects behind that mission. With expertise in planning and resource management, they strengthen the financial foundation of their hospitals while driving cost-effective, innovative and accessible care. Their leadership ensures that rural communities continue to benefit from up-to-date services and sustainable healthcare delivery.
“Andy brings a mission-focused approach to financial leadership that reflects ECU Health’s broader mission to serve and uplift our communities,” said Dr. Michael Waldrum, CEO of ECU Health and Dean of the Brody School of Medicine.
“As the largest health care provider, employer and medical educator in the region, Andy’s strategic insight helps ensure we remain a strong, sustainable force for health, education and opportunity in rural eastern North Carolina. We’re proud to have Andy helping lead the way.”
Becker’s Hospital Review accepted nominations and curated the list to highlight the outstanding accomplishments of rural hospital CFOs across the country. The full list, which includes individual profiles of each honoree, can be viewed on Becker’s website. Inclusion on the list is not exhaustive nor an endorsement, and individuals cannot pay for placement.
Greenville, NC — ECU Health Chief of Ophthalmology Services Dr. Ann Ostrovsky successfully performed the health system’s first procedures with the Alcon UNITY™ Vitreoretinal Cataract System (VCS), a groundbreaking advancement in ophthalmic surgery that merges cataract and retina capabilities into one integrated platform. ECU Health Medical Center is the first hospital in North Carolina to obtain a UNITY™ VCS.
“As a physician serving eastern North Carolina, it is imperative that we integrate the most advanced surgical technologies into our local care delivery,” said Dr. Ostrovsky. “This technology allows us to offer high-precision ophthalmic procedures, significantly reducing the need for patients to travel long distances. By improving intraoperative stability and reducing energy delivery to ocular tissues, we are enhancing both safety and recovery outcomes while maintaining access to high-quality care close to home.”
According to Dr. Ostrovsky, the UNITY™ VCS enhances eye stability during procedures, reduces intraocular pressure and minimizes energy use within the eye. These improvements translate into shorter operating times, gentler procedures and faster visual recovery for patients undergoing cataract or retinal surgery. Thanks to these technological advances, patients with advanced cataracts and retinal disease are now experiencing dramatically improved outcomes.
Many cataract surgery patients are achieving excellent vision as early as the day after surgery, an extraordinary leap forward compared to the extended hospital stays and long recoveries that were common just a few decades ago, according to Dr. Ostrovsky. ECU Health’s newly appointed vitreoretinal surgeon, Dr. Peter Jones, will also leverage the UNITY™ VCS to treat complex retinal conditions, including diabetic and rhegmatogenous retinal detachments.
“This milestone reflects ECU Health’s deep commitment to bringing cutting-edge care to the communities we serve,” said Brian Floyd, chief operating officer of ECU Health. “Innovative technologies allow us to deliver world-class treatment without requiring patients to travel far from home. ECU Health is meeting people where they are and ensuring that rural eastern North Carolina has access to high-quality care close to home.”
NAGS HEAD, N.C. — October 1, 2025 — Outer Banks Health (OBH) has a new, state-of-the-art mammogram screening machine, Senograph Pristina 3D with Efficiency Suite 2. This advanced screening technology offers higher accuracy in diagnostic performance, especially in dense breast tissue, by using 3D imaging to reduce the overlap of tissues, which can hide abnormalities in 2D scans. With a 40% higher cancer detection rate and the ability to find more invasive, life-threatening tumors, 3D screening mammography offers unmatched clarity and peace of mind. The new Pristina takes images faster than 2D and supports greater patient comfort due to an ergonomic and patient-comfort-forward design that gives patients the option to apply the pressure themselves.
“Outer Banks Health is committed to our community’s health and well-being. That’s why we invest in state-of-the-art technology. We also respond when the community provides feedback on our services. In addition to our new equipment, it is easier than ever to get an appointment for your mammogram, and our waiting room is now warm, welcoming and ready for your next visit,” shared Amy Montgomery, executive director of OBH.
OBH has refined its mammogram scheduling system, creating an additional 30 appointments per week, with plans to increase this number further. The wait time for a mammogram is less than one month, and patients are now able to self-schedule through the MyChart patient portal if they have an order from an ECU Health or OBH provider.
On the day of their mammogram screening appointment, patients also now enjoy upgrades to the mammogram imaging suite. These upgrades were funded by proceeds from the recent Nags Head Links Ladies Driving Fore a Cure Golf Tournament. Thanks to the Nags Head Links Ladies, the mammogram suite now provides an atmosphere that promotes patient comfort. Features such as a gown warmer, a TV, a coffee station, new furniture and artwork, and other cosmetic elements, such as new curtains, painted walls and artificial skylights have all been added to improve the patient experience.
The most likely outcome of a mammography screening is peace of mind that comes from knowing you do not have breast cancer. When breast cancer is detected, Outer Banks Health has the highest quality of care available to help patients navigate the breast cancer journey.
In fact, the Outer Banks Health Breast Care Program has once again been accredited by the National Accreditation Program for Breast Centers of the American College of Surgeons, marking its second recognition since 2022. OBH’s full cancer program has earned Commission on Cancer accreditation three times in a row since 2016. Out of over 1,300 similarly sized hospitals, OBH is the only one in the nation to earn this prestigious designation. OBH has a full team of screening and cancer care specialists ready to help and guide patients every step of the way. OBH is also accredited by the American College of Radiology as a gold standard of medical imaging, as OBH offers the safest and best quality of care possible.
Our high-quality care is evidenced by the fact that OBH has reduced the breast cancer mortality rate in Dare County. When OBH opened in 2002, the county’s breast cancer mortality rate ranked among the highest percentiles statewide. Today, it is among the lowest, at an above-average survival rate. Since OBH’s opening, the detection of life-threatening tumors has shifted dramatically from clinical diagnoses to proactive screenings. Previously, results were primarily discovered in a clinical setting, with only 44% of women having regular screenings. Now, 80% of women in Dare County are learning of their results through proactive screenings, increasing their chances of survival if any life-threatening discoveries are made. This significant decrease in mortality rate is the direct result of OBH’s initiatives, including promoting regular screenings, fundraising for state-of-the-art mammography technology, and fostering a community-wide focus on prevention and well-being.
Further, our high-quality care is available to all. Outer Banks Health offers free screening mammograms to individuals who do not have health insurance. Dare County residents, as well as Hyde, Currituck and Tyrell county residents who work in Dare County, are eligible. The free screenings are made available through the Get Pinked! Program of Outer Banks Health’s Development Council. Since 2011, we have provided more than 2,800 free mammograms.
Breast cancer screening using mammography is recommended to begin at age 40. An order from a provider is needed to schedule a mammogram appointment. Contact your primary care provider or OB/GYN to obtain a mammography order. For more information about screening mammography at Outer Banks Health and to schedule your appointment, call (252) 449-5918. If you need a primary care doctor, call (252) 449-4540 to be connected to an available provider.
Windsor, N.C. – ECU Health Bertie Hospital is proud to announce it has earned an overall hospital quality five-star rating for 2025 from the Centers for Medicare & Medicaid Services (CMS). This recognition places the hospital among the top-performing facilities nationwide and highlights its commitment to delivering compassionate, high-quality care to the communities of eastern North Carolina.
“This five-star rating is a reflection of the exceptional care our team provides every day,” said Brian Harvill, president of ECU Health Bertie Hospital. “This recognition is a testament to our strategic focus on patient-centered care and the connection we share with the community we serve. I am incredibly proud of our team here at ECU Health Bertie Hospital and grateful for the trust our patients place in us.”
The CMS Five-Star Quality Rating System evaluates hospitals based on mortality, safety, readmission, patient experience and timely, effective care.
Ratings are calculated using data hospitals report through several CMS programs and only include measures for which data are available. A rigorous seven-step methodology is used to standardize scores, group measures and assign star ratings based on performance within peer groups. ECU Health Bertie Hospital’s five-star rating reflects its excellence across these measures and its commitment to delivering high-quality, patient-centered care.
“The experience of patients and families is at the heart of safe, highly reliable, human-centered rural health care,” said Dr. Niti Armistead, chief quality and clinical officer, ECU Health. “This CMS five-star patient experience rating at ECU Health Bertie Hospital signifies to us that our patients trust and value our care. It is the result of an intentional focus on creating truly exceptional loving experiences for our patients and their families, and I could not be prouder of the ECU Health Bertie Hospital team.”
ECU Health Bertie Hospital was also recently named one of the top 20 Critical Access Hospitals in the nation for patient satisfaction. A Critical Access Hospital is a classification assigned by CMS to qualifying rural hospitals across the United States. These facilities play a crucial role in enhancing health care accessibility for rural communities by delivering essential medical services and receiving cost-based reimbursement for Medicare-covered treatments.