Each summer, teenagers from across eastern North Carolina dedicate a portion of their summer to serve their community at ECU Health hospitals across the region.
The VolunTeen Program is designed to teach students ages 15-17 the value of community service and to provide experiences that foster growth and maturity. The program runs from June to August and volunteers serve at least one shift per week at the hospital.
At ECU Health Medical Center, 122 teens completed 4,717 hours of service across 39 departments this summer. Sara Tingen, volunteer services coordinator at ECU Health Medical Center, said this year was very successful and they hosted their largest group of VolunTeens since the onset of the COVID-19 pandemic.
While the volunteers serve in many roles across the hospital, Tingen said patient transporting from one area of the hospital to another is one of the most important tasks.
“The (ECU Health) Cancer Center alone can see 400 people in one day,” Tingen said. “That’s a lot of time it would take for a nurse or other team members to transport a patient, they rely heavily on our transport volunteers. They can just pick up the phone, say, ‘Hey, I need this person to go here to there.’ And it’s done, they can move on to caring for their next patient. We’re proud to be a smiling face and someone patients can connect with while we help them get around.”
Emily Anthony recently finished her third summer in the VolunTeen Program, where she spent her time escorting patients, assisting the Volunteer Services team on projects and serving as a leader for other VolunTeens.
She said her favorite part of the VolunTeen Program is talking to patients and team members while also making connections with her fellow VolunTeens. Emily is entering her senior year of high school and wants to pursue health care.
“It’s really great to get experience in health care, because I want to do something in health care, maybe a nurse,” she said. “The first summer, I just thought it would be a good experience to do the VolunTeen Program but I just loved working in the hospital. I worked in a unit the first summer with all the nurses and I just loved it.”
Christopher Latimer is entering his sophomore year of high school and said he had a great experience in his first year as a VolunTeen. He’s already decided he’ll join again next summer.
He said he’s had an interest in nursing and getting first-hand experience working alongside nurses has helped him understand the day-to-day work of a nurse in a hospital setting.
“I was on 2 South most of the time and I worked in the Cancer Center as well,” Christopher said. “They were both good experiences. I was going around, asking patients questions and seeing if I could help them in any way. I helped the care partners, seeing if I could help out the nurses with anything, really. I’m thinking about nursing and I’m going to also try and do different areas the next time I VolunTeen to see more and just kind of see my options in health care.”
Chad Tucker, director of Volunteer Services at ECU Health Medical Center, said Christopher’s experience is exactly what the program hopes to give back to the local students who are spending their time serving their community.
“This program is an investment in our future,” Tucker said. “A lot of these students are going into college and they get a chance to see the hospital first hand. It’s so rewarding when you see former VolunTeens who are in medical school, or they’re nurses here, they’re respiratory therapists, they are in various capacities and they attribute part of their foundation to the VolunTeen Program. These young people are able to help team members and the patients we serve, but it also gives them help in their careers.”
The program also offers Leadership Sessions for VolunTeens, which gives them a chance to see unique areas of the health system and opportunities for skill development. In one session, the group visited the EastCare helipad, learned about the team, got to look around the inside of a helicopter and even saw a landing.
In another session, the Human Resources and Workforce Development team worked on resume building and shared interview tips with the VolunTeens.
“We have quite a few seniors who are coming up on college applications so if they’re interviewing for jobs or interviewing for scholarships, it just gives them a good perspective on how to navigate possibly their first interview as a young adult,” Tingen said.
We’re proud to support the VolunTeen Program at ECU Health Medical Center and select ECU Health Community Hospitals and we’re grateful for the teen who step up each summer to help us serve eastern North Carolina.
To learn more about the VolunTeen Program and other volunteer opportunities at ECU Health, visit ECUHealth.org/Volunteers.
Windsor, N.C. – Wallace Nelson, RPh, has been awarded the Bowl of Hygeia Award given by the North Carolina Association of Pharmacists (NCAP). Established in 1958, the Bowl of Hygeia Award is sponsored by the American Pharmacists Association Foundation and the National Alliance of State Pharmacy Associations. The award recognizes one pharmacist from each state annually for their exceptional record of community leadership. NCAP Executive Director Penny Shelton praised Wallace, noting that he has “walked the talk his entire career finding ways to serve and give back at extraordinarily high levels.”
Nelson has been employed by ECU Health Bertie Hospital and ECU Health Chowan Hospital for over 40 years, with 37 years in management. His professional career started in retail pharmacy before joining ECU Health where he continues to serve both hospital locations.
“I am very humbled to have been selected to receive the Bowl of Hygeia from NCAP and NASPA. I view giving back to our community and state as opportunities to serve others and strive to make things better for all, something that I treasure being a part of,” Nelson said.
ECU Health Pharmacy manager, Shelli Simmons, PharmD, stated, “ECU Health Bertie and Chowan Hospitals are thankful for Wallace’s dedication to our healthcare system. He is very deserving of this prestigious award, and it recognizes his commitment not only to our patients, but also our communities. I am very honored to work alongside with Wallace.”
A Perquimans County native and graduate of the College of the Albemarle and The University of North Carolina at Chapel Hill. On a local level, Nelson served on the Perquimans County Board of Education for four terms and then the voters of Perquimans County elected him to serve as a County Commissioner, a position he holds today. He is also actively involved in the North Carolina Association of County Commissioners where he will be installed as President Elect in August 2024 and President in 2025. Past appointments by a number of North Carolina Governors include the College of Albemarle Board of Trustees, North Carolina Marine Industrial Authority, several Governor’s Councils, Institutes and Legislative Study Commissions. Fifteen years ago, the pharmacists of North Carolina elected him to serve on the North Carolina Board of Pharmacy, a position he holds today.
Previously, Nelson received the Order of the Long Leaf Pine by Governor Beverly Perdue, which is North Carolina’s highest honor for those who have made significant contributions to their state and local communities. During his service on the Board of Education he received the Raleigh Dingman Award, the highest honor given to a school board member, presented annually by the North Carolina School Boards Association.
It is no secret that medical residency can be stressful. The three-to-seven years doctors spend as a resident are jam packed with experiences that prepare them for a career in the fast-paced environment of health care.
For ECU Health Medical Center residents, that stress is left behind the moment they walk into the brand-new Resident Well-Being Zone – a space intentionally designed to ensure they can take time to relax, reflect and focus on their own well-being.
Located on the 6th floor the Eddie and Jo Allison Smith Cancer Center at ECU Health Medical Center, the Resident Well-Being Zone is filled with all the essentials a resident may need: exercise equipment, charting space, healthy snacks, coffee, even a ping-pong table and more. It is thoughtfully designed with experience in-mind, according to ECU Health Chief Well-Being Officer Dr. Christina Bowen.
“Residency has a quite a bit of emotional labor,” said Dr. Bowen. “Learning at an incredibly rapid pace and being exposed to cases that pull at your heart strings can be stressful. How do you deal with those challenges and manage those emotions and still be prepared to provide high-quality care? We believe that having a space for residents to decompress, even if for 5 or 10 minutes during their day can help them to continue to focus on their learning and care of patients as well as support their personal well-being. Many times they will be able to walk up to the Well-Being Zone and connect with a fellow resident who is having a similar experience which is a concept called common humanity which we know supports self-compassion. Residents’ compassion for themselves helps them as they share compassion with their patients and colleagues helping to create a culture where they can thrive.”
The Resident Well-Being Zone opened in June but it is a space that’s more than five years in the making. The idea was sparked when ECU Health CEO and Brody School of Medicine at East Carolina University Dean Dr. Michael Waldrum saw an article about a similar effort at another health system. With a grant from the ECU Health Foundation and partnership from the General Medical Education Well-Being Committee, the Resident Well-Being Zone was launched to immediate fanfare, with residents flocking to the ping-pong table.
“We’re all excited about the Well-Being Zone and thankful to ECU Health and the GME Well-Being Committee for prioritizing our wellness while on the wards,” said Dr. Natalie Malpass, a third-year family medicine resident at ECU Health Medical Center. “It’s great to have a space of our own where we can re-center and re-charge, even if only for a few minutes. Between the inviting couches, the ping pong table, coffee bar, and workstation for when the pager inevitably goes off, the committee really thought of everything.”
The opening of the Resident Well-Being Zone is a culmination of years of planning, but Dr. Bowen said this is only the beginning. She is planning to build on the initial success by adding well-being pop up events throughout the year.
“This Well-Being Zone is an example of the amazing collaboration we have here at ECU Health,” said Dr. Bowen. “We were able to identify a need and partner with many teams across the organization to make this unique space possible. We are grateful for our residents and we hope they feel their well-being is supported so they can continue to do the important work of caring for patients and furthering their knowledge of compassionate medicine.”
Greenville, N.C. – East Carolina University’s College of Nursing and ECU Health are launching an Adult Gerontology Acute Care Nurse Practitioner program, a new graduate-level certificate program that will prepare more specialized nurse practitioners in acute care settings across the state.
“We have a lot of nurse practitioners in North Carolina who are doing amazing work to care for patients in ICUs and other very demanding care sites, we also want to expand the knowledge, skills and abilities of current practitioners because the need is so high and the shortage of providers is so great,” said Dr. Julie Linder, chair of the Advanced Nursing Practice and Education department. “This new program will provide the didactic and clinical experiences necessary to meet the needs of our patient populations.”
According to the American Association of Nurse Practitioners, only 6.1% of nurse practitioners specialize in adult gerontology acute care.
The aging population is growing nationally, along with an ongoing shortage of health care workers. The collaboration between the College of Nursing and ECU Health bolsters the health care workforce in eastern North Carolina, enhances health outcomes and increases access to specialized care for older adults in these communities.
“ECU Health values its strong partnership with ECU and the College of Nursing, especially in addressing the national health care workforce shortage,” said Pam Rudisill, vice president of nursing excellence at ECU Health. “Our success as an academic health system relies on bridging clinical and academic excellence to provide high-quality care to eastern North Carolina. Eastern North Carolina depends on collaborative solutions from institutions like ECU Health and ECU to meet the needs and improve the health and well-being of our region.”
ECU Health’s Chief Nursing Office will support their employees by offering tuition reimbursement as a commitment to support the certificate program and help employees advance their education and skills.
The first cohort of ECU’s Adult Gerontology Acute Care Nurse Practitioner certificate program will begin classes in Spring 2025. Students who complete course requirements on the recommended plan of study should graduate in May 2026. Upon graduation, these students will be eligible to take a specialty exam to become certified as Adult Gerontology Acute Care Nurse Practitioners.
The application deadline for that first cohort is Dec. 15, 2024, and applicants can find application requirements and procedures, along with required courses in the curriculum, here.
The certificate program is a post-master’s program, which means applicants must already be recognized as an advance practice nurse. The education students will receive will provide them with the skills to work in acute care settings. ECU offers pre-requisite courses if prospective students have not already completed them.
“We invite prospective students to contact us in the event they need pre-requisite courses prior to beginning their core class work,” Linder said.
ECU’s College of Nursing and ECU Health previously developed pathways for the development of the future of nursing care in eastern North Carolina with the establishment of an academic-practice partnership, seeded by a $1.5 million investment from ECU Health over five years. This investment has provided the ECU College of Nursing with the opportunity to hire faculty, staff, and purchase resources to support students in the Adult Gerontology Acute Care Nurse Practitioner certificate program.
The first cohort will comprise approximately 12 students, with a minimum of six seats dedicated to ECU Health employees and other slots open to applicants interested in advancing their career in critical care.
ECU will join three other nursing programs in North Carolina to offer the AGACNP certification.
Greenville, N.C. – After six years with ECU Health, including serving as president of ECU Health North Hospital since August 2020, Jason Harrell has announced his retirement effective Aug. 8, 2024. ECU Health has begun a national search for the next president of ECU Health North Hospital. Dennis Campbell II, DHA, RN, NEA-BC, will serve as interim president of ECU Health North Hospital in addition to his current role as president of ECU Health Beaufort Hospital.
Jason Harrell
“On behalf of ECU Health, I would like to thank Jason for his service and dedication to advancing our mission over the years,” said Van Smith, president, ECU Health Community Hospitals. “Jason has had a distinguished 40-year career in health care, and we are grateful for his service to ECU Health. During his time at ECU Health North, Jason’s leadership, collaboration and focus on the priorities of access, quality, experience and safety have been unwavering. ECU Health North Hospital team members, patients and the community have benefitted from Jason’s leadership accomplishments.”
Campbell, II will serve at ECU Health North on an interim basis until the national search is completed. He has been with the health system for four years, previously serving as ECU Health Beaufort’s vice president of Patient Care Services before taking on the role of president in September 2023.
Dennis Campbell II
During his time at ECU Health Beaufort, Campbell, II has prioritized developing relationships with important stakeholders and partners in the area including Beaufort Community College and ECU, exemplifying his dedication to investing in the future of academic health care in eastern North Carolina.
“Dennis’s leadership skills and deep understating of the needs of our team members and the communities we serve in eastern North Carolina will be invaluable assets to ensure the stability and ongoing success of ECU Health North Hospital during this time of transition,” Smith said. “I appreciate Dennis’s willingness to serve the system in this capacity.”
As an academic health system, ECU Health serves as both a rural care delivery organization and a training ground for health care providers and support services team members.
While resident physicians and nurses come to mind as the most obvious roles that blend the clinical and academic environments, a new resident track is helping bridge an important need for patients across eastern North Carolina who are Deaf or Hard of Hearing: the ECU Health American Sign Language (ASL) Residency program.
Launched in April, the ASL Interpreter Residency program was born from the demand for more skilled ASL medical interpreters. The program is designed to help increase the number of ASL interpreters available to patients across ECU Health’s system, in both hospitals and clinics, as well as train the next generation of interpreters for a career in the medical field.
More than 500,000 people throughout the United States use ASL to communicate as their native language, making ASL the third most common language in the United States, after English and Spanish, according to the Commission on the Deaf and Hard of Hearing.
“There is a massive need for ASL interpreters in health care both nationally and locally,” said ECU Health ASL coordinator Reid Barnes, who designed the program. “When we looked at this need in the lens of our role as an academic health system, it made sense to model something similar to the physician resident experience.”
Residents in the program join with a two-year commitment where they focus on skill development and clinical interpreting during their first year, with close supervision in the clinical setting. The second year of the program incorporates both hospital and clinical work while also assisting with ongoing educational efforts.
Barnes, ECU Health’s only full-time ASL interpreter, works with up to 6 or 7 patients on any given day, often times spread across the health system’s 29 county service area, so the demand is obvious. What is less obvious, however, is the process behind becoming a skilled medical ASL interpreter.
A licensed or certified ASL interpreter does not receive a specialized certificate in medicine. ASL interpreters undergo rigorous testing to ensure they have generalized competencies for a multitude of interpreting settings. However, the decision to specialize in any setting is left to the individual interpreter. Specialization often involves an extensive combination of targeted workshops and firsthand experience. As a result, it is often difficult for newer interpreters to safely gain firsthand experience.
All of these factors, Barnes said, inspired the creation of the ECU Health ASL Interpreter Residency program.
“Health care should always be provided in a patient’s native language,” said Barnes. “Imagine what your health care experience would feel like if you couldn’t communicate with your doctors and nurses in your primary language? For the Deaf and Hard of Hearing community, that is a very real reality. We can now expand our services, improve patient experiences and be a true training ground for skilled medical ASL interpreters.”
Jordan Satchell is the first ever resident in the ECU Health ASL Interpreter Residency program. Having served as an experience coordinator in ECU Health Medical Center’s emergency department, she has a close understanding of the important role ECU Health serves as the flagship health system in eastern North Carolina.
“Returning to ECU Health as the first ASL Interpreter Resident has been a rewarding experience in many different ways,” said Satchell. “You never truly ‘arrive’ when it comes to interpreting, so this program has allowed me to build my skills and improve my knowledge about health care. The patients I work with have already helped me become a better interpreter, and I can only hope to continue serving them, learning their needs, breaking down communication barriers, while also being a resource to the next incoming resident.”
Barnes said Satchell will help chart the future of the program, as the two work together to closely examine the needs of the patient population while tailoring the program’s design to ensure it provides the best resident experience possible.
OUTER BANKS, N.C., July 24, 2024 — Outer Banks Health and Dare County Department of Health & Human Services have joined forces with Blue Zones, the global leader in longevity research and community well-being transformation, to launch Blue Zones Ignite™ Outer Banks.
Blue Zones uses an evidence-based, environmental approach to making healthy choices easier where they live and spend most of their time. Blue Zones will work with Outer Banks Health, the County, and other community leaders to conduct an in-depth feasibility assessment to determine how to make it a healthier place to live, work, and thrive. Together with the community, the Blue Zones team will assess readiness and build a plan for change.
The launch of Blue Zones Ignite is a dream come true for Christina Bowen, MD, Outer Banks Health Center for Healthy Living Medical Director, and ECU Health Chief Well-being Officer.
“We know that 20% of health and longevity is tied to genetics; while 80% is tied to where and how we live. Blue Zones Ignite Outer Banks is going to inspire us to celebrate and promote our strong sense of community while we find ways to make it even easier to eat healthy foods, move naturally and connect with our purpose – just a few of the ways we’ll continue to enhance our well-being and make this an even better place to live and work,” shared Dr. Bowen.
The Blue Zones Approach
Blue Zones employs a proven solution in collaboration with communities to help people live better and longer lives. The company’s work is based on research and principles developed by National Geographic Fellow and New York Times bestselling author Dan Buettner, who identified the cultures of the world – or blue zones regions – with the healthiest, longest-living populations.
The Blue Zones approach focuses on the single largest determinant of health: the place we live. Instead of focusing solely on individual behavior change, Blue Zones helps communities make permanent and semi-permanent changes to policies, systems, streets, surroundings, and social networks so it’s easier for residents to eat wisely, move naturally, and connect more with others as they move throughout their day. By improving the Life Radius®—the area close to home where most Americans spend 90% of their lives—Blue Zones transformations have been able to move the needle dramatically in improving overall population health and well-being. Communities that have participated in the Blue Zone’s Ignite project have seen double-digit drops in obesity and smoking rates, economic investment in downtown corridors, grant funding awards to support policies and programs to improve health equity, and measurable savings in healthcare costs.
“Together, Outer Banks Health and Dare County Health and Human Services are steadfast in our shared mission to enhance the health and well-being of all residents, so that they can live a happy, healthy and long life,” said Dr. Sheila Davies, Director Health & Human Services.
Ben Leedle, CEO of Blue Zones and Co-founder of Blue Zones Project, said: “We are excited to partner with forward-thinking leaders in the joint effort of improving well-being in the Outer Banks. That improvement, at the community level, leads to healthier and happier residents, better and more productive workforces and student bodies, and a more vibrant economy. We are excited to collaborate to create a transformation plan that can generate lasting positive change and ignite a community-wide movement towards sustained well-being.”
The Blue Zones expert team will connect with Outer Banks leaders and organizations to begin immediate work assessing the strengths, needs, and challenges that residents are facing today. Blue Zones will then create a policy-focused transformation plan that, once implemented, can drive widespread improvements in well-being, reductions in healthcare costs, and improve economic vitality in the region.
Greenville, NC — Andy Zukowski, ECU Health chief financial officer, was recently honored by Becker’s Hospital Review as one of 36 Rural Hospital CFOs to Know. Zukowski has served as CFO since 2022 and oversees the financial operations at both ECU Health and the Brody School of Medicine at East Carolina University.
Andy Zukowski, ECU Health chief financial officer
“It’s an honor to be nationally recognized for the work we do here at ECU Health,” said Zukowski. “Our goal at ECU Health is to build the national model for high-quality rural academic health care and being good stewards with our resources is a key component of that. I am proud to work alongside mission-driven individuals who commit their time, expertise and energy to serving the people of rural eastern North Carolina.”
Rural hospitals are an essential component of today’s health care environment, dedicated to serving populations that often encounter obstacles to convenient, quality and affordable care. These institutions play a critical role in ensuring healthcare access for underserved communities. The CFOs highlighted on the list are instrumental in ensuring the financial health of their organizations. Applying their expertise in financial planning, these executives help bring cost effective, innovative, up-to-date and accessible healthcare to their communities.
“Andy’s passion for serving others and mission-focused mindset align with ECU Health’s mission to improve the health and well-being of eastern North Carolina,” said Dr. Michael Waldrum, CEO of ECU Health and Dean of the Brody School of Medicine. “As the largest health care provider, employer and medical educator in the region, ECU Health has a unique role to play in the communities we serve – and Andy recognizes that this depends on the organization’s sustainability. ECU Health is proud to help lead the way in creating jobs and encouraging economic growth to help improve the rural communities we serve, many of which experience socioeconomic distress and health disparities.”
Becker’s is delighted to feature these accomplished leaders, who are critical to the successes of their respective organizations. The Becker’s Hospital Review editorial team accepted nominations for this list and curated it to highlight the fantastic accomplishments of rural hospital CFOs.
When it comes to skin cancer, it is no secret that early detection can save lives. Increased exposure in the sun’s ultraviolet rays greatly increases the risk for skin cancer, especially among those who work outdoors. That is why Eve Stroud, community health improvement coordinator at ECU Health Duplin Hospital, has been spending her summer in hardware stores around Duplin County providing cancer awareness information and free health screenings as part of the Hardware Store Tour.
Designed to help bring resources to people who may be at elevated risk for skin cancer – particularly those who work outside – the Hardware Store Tour initiative was first launched in 2023. Stroud and her team pair skin cancer education with free wellness screenings for important things like body mass index, blood pressure and glucose/cholesterol checks. In its first year alone, the team completed 37 health screenings and provided skin cancer education to 115 people in just three hardware store visits.
“It is always rewarding to spend time in the community providing helpful health resources to those we serve,” Stroud said. “When it comes to caring for your own health and well-being, information and education can make all the difference. Through initiatives like the Hardware Store Tour, we’re hoping to help people understand their risk factors so they can better manage their health.”
Now in its second year, Stroud and her team are continuing to focus on meeting people where they are in the local community by providing these important resources. The Hardware Store Tour is just one of the many ways ECU Health team members work toward the mission of improving the health and well-being of eastern North Carolina.
On June 14, 2024, Dr. Brian Brodish, an otolaryngologist with Eastern Carolina ENT, in collaboration with ECU Health, performed his 100th Inspire procedure at ECU Health Medical Center. Inspire is an FDA-approved obstructive sleep apnea (OSA) treatment option for people who cannot use Continuous Positive Airway Pressure (CPAP) therapy.
“We have a high incidence of sleep apnea in eastern North Carolina, but a lot of patients can’t tolerate a CPAP,” said Dr. Brodish. “There’s a significant morbidity to not treating sleep apnea, and up until now, I had nothing to offer. This is one of the first successful surgical alternatives for our patients with sleep apnea.”
OSA affects 22 million Americans. When left untreated, it doesn’t just affect one person, but also those around them. OSA can cause vehicle and workplace accidents, worsening mood and memory, stroke, heart attack and other serious issues.
CPAP is the main treatment for OSA, but unfortunately a large percentage of people don’t see benefit from or can’t tolerate CPAP. Dr. Brodish is proud to offer Inspire as another treatment option for this population.
“Patients were feeling miserable and had nowhere to turn,” Dr. Brodish said. “I finally have a tool I can offer these patients and we’re seeing fantastic results. It’s a low-risk procedure and patients recover in a few weeks.”
Inspire works inside the body with a patient’s natural breathing process to treat sleep apnea. Mild stimulation opens the airway during sleep, allowing oxygen to flow naturally. The patient uses a small handheld remote to turn Inspire on before bed and off when they wake up.
“We want the patient to use the device for at least four hours a night or more, and we are looking for their apnea-hypopnea index (AHI), which is the number of times per hour a patient stops breathing, to be below 15,” Dr. Brodish explained. “Some of our patients stop breathing more than 50 times a night before treatment, but 80 percent of our patients have achieved our goal of 15 episodes or less. Some have even achieved zero.”
The Inspire system is implanted during a short, outpatient procedure. The system is placed under the skin of the neck and chest through two small incisions. Most patients return home the same day and take over-the-counter pain medications to manage pain as needed.
“We are excited to have completed the 100th Inspire procedure at ECU Health Medical Center,” said Dr. Brodish. “This option is a part of ECU Health’s goal to provide state-of-the-art, high-quality care for eastern North Carolina, and we’re seeing patients benefit from this technology.”