Since its inception in March 2022, the Healthy Opportunities Pilot (HOP) initiative has worked to mitigate the effects of food insecurity, housing instability, interpersonal violence/toxic stress and lack of access to transportation.
Spanning multiple counties, including Pitt, Beaufort, Chowan, Edgecombe, Hertford, Martin, Halifax, Northampton and Bertie, the Access East HOP consists of a network of community-based organizations, called Human Service Organizations (HSOs), which provide essential services. By leveraging resources and expanding local economies, HOP ensures that critical support reaches those in need.
HSOs play a vital role in bridging the health care gap. By working alongside Medicaid, they offer non-medical services that directly impact health outcomes.
Programs target individuals with chronic conditions, addressing socioeconomic needs for all age groups. Access East acts as the HOP lead for eastern North Carolina, building the HSO network and coordinating insurance claims.
“Eligible Medicaid Managed Care enrollees receive these services to help manage non-medical factors that improve health outcomes,” said Tina Dixon, vice president of Healthy Opportunities at Access East. “For example, if someone does not have food security, they aren’t able to consistently eat healthy meals with fresh fruits and vegetables that play a large role in preventing conditions like diabetes and hypertension.”
One HSO, Good Shepherd Food Pantry of Bertie County serves about 1,200 families per month in Bertie County, ensuring anyone in need has access to food. Good Shepherd Food Pantry of Bertie County provides large-scale food distributions to residents in Bertie County, including delivering about 150 food boxes per week through the HOP program. Deborah Freeman, executive director of Good Shepherd Food Pantry of Bertie County, uses fresh produce from local farms, which not only generates steady revenue for local businesses like the farm but also provides employment opportunities, contributing to economic stability.
In 2022, Good Shepherd was among the first agencies to join the Access East HOP Program, a decision that has allowed them to hire eight new employees, many of whom are seniors, to help with food delivery, with additional staff packing food boxes and supporting operations through a senior employment program. These positions provide not only financial stability for older adults but also an opportunity for them to give back to their communities. Ninety percent of their drivers are over 70 years old, with additional staff packing food boxes and supporting operations through a senior employment program.
HOP has also helped fund their backpack program, an initiative that provides children with two breakfasts, two lunches, milk, juice, and fresh fruit to ensure children have access to nutritious food. They delivered 9,600 backpack meals to elementary and middle school students in Bertie County during the past school year. Reimbursements from HOP food boxes deliveries provided over $70,000 to fund the backpack program.
“There are so many babies who go to school hungry,” said Freeman. “Teachers know which children are struggling when they come back on Monday. We allow schools to identify those in need, provide a count, and we ensure that backpacks are delivered every Thursday.”
Freeman says her team has witnessed firsthand how HOP has transformed the lives of many people in her county.
“There are just so many stories that come back from my drivers,” said Freeman. “When they go to certain homes, they really get to know the families over months, even a year sometimes, because they keep getting recertified. At first, you have to face the reality of the conditions people are living in, but then you witness the transformation. We provide food, but then other HSOs step in to repair homes and offer more support. One of my drivers shared that, at the beginning, you could see the ground through one person’s house, but by the end of six months, the house had been repaired, food boxes were coming in, and HOP was really helping improve lives.”
While Good Shepherd Food Pantry’s work has helped address food insecurity at the local level, the broader impact of HOP extends beyond individual communities. By supporting local businesses, creating jobs, and providing essential services, HOP helps improve the health and well-being of recipients while adding to local economies.
“HOP not only offers these services to improve the lives of Medicaid patients, HOP also greatly benefits local economies,” said Dixon. “Local businesses are growing and flourishing because of the funds from HOP. It provides a steady income for these businesses, and they’re able to provide services for those in need and even expand their services outside of HOP recipients.”
Since its inception, Access East’s HOP has enrolled 12,190 clients and served 10,396 individuals, ensuring access to essential services. With a total of more than 220,000 contracted services provided, the initiative has had a significant impact on the community. The value of services delivered amounts to $44,454,724, with 223,283 invoices submitted for payment. Access East HOP’s invoicing specialists carefully review each invoice, ensuring accurate payments are made to the HSOs. These funds have been instrumental in supporting both local residents and the HSOs dedicated to serving them, improving access to critical resources.
When Ricky Blount, a supply chain professional, joined what was then Pitt County Memorial Hospital, now ECU Health Medical Center, he was fresh out of high school.
“I graduated from D.H. Conley High School in 1979 and started working here not long after,” Ricky said. “I was supposed to join the military, but my mother had open heart surgery, and she needed someone to be home with her while she recuperated. I started work at the hospital thinking I’d just be here a year.”
That year turned into 45, and during that time he’s mostly worked in one department: radiology.
“I started in patient transport, but after six months I moved to vascular interventional radiology (VIR). I learned on the job and enjoyed it. From there, I became a technical assistant in VIR,” Ricky said.
Recently, he made a change to working in Supply Chain, but he still supports the radiology department.
“VIR wanted someone who was familiar with radiology to do the supplies for the whole department, and my manager wanted to give me more challenging things to do.” To learn the skills related to his new role, Ricky said his team sent him to Maryland for a week of training. “I learned how to do different reports, inventory and manager supplies in the Pyxis machines,” he explained.
Over the years, Ricky said the hospital has changed a great deal.
“It’s much larger, and radiology has grown bigger and bigger. I’ve seen a lot of growth and people come and go,” he said. “Paychecks have grown a lot too. I started at $2.65 an hour, but that was pretty good pay in 1979.”
Through it all, Ricky said he’s worked with great people. “I have a good relationship with the physicians, and they trust my judgement,” he said. “Radiology has also been very supportive. I’ve had great managers and co-workers. They’re family-oriented and work with you when things come up.”
As for his future plans, Ricky said that he hopes to retire soon. “I turned 65 on June 12, but it’s a little scary to think about not working,” he said. “My wife will have projects around the house for me to do and I might find some part time work. I’ll also do some volunteer work at my church.”
Ricky said he has no regrets about staying with ECU Health beyond that first year. “It’s a great place to work. I like helping people and I enjoy what I’m doing. If I had it to do over again, I wouldn’t change anything.”
Ahoskie, NC – ECU Health Roanoke-Chowan Hospital Perioperative Services Department, in collaboration with the American College of Surgeons, is proud to announce that Tomekia Perry, sterile processing technician with ECU Health Roanoke-Chowan Hospital, has been selected as the recipient of the 2025 Kankuben Baxiram Gelot Scholarship.
This distinguished scholarship was established by Raguvir B. Gelot, MD, FACS, to honor his mother’s legacy while supporting professional development among health care colleagues at the hospital where he dedicated 35 years of service.
Ms. Perry’s selection recognizes her commitment to advancing her expertise in perioperative care. The scholarship award includes a $2,000 stipend to assist with registration and related costs for an approved educational or professional development program.
She has been officially approved by the Perioperative Services Department Manager and the American College of Surgeons to complete the Certified Sterile Processing Technician program, further strengthening her skills in the health care field.
“We are incredibly proud of Tomekia’s achievement and dedication to professional growth,” said Brian Harvill, president of ECU Health Roanoke-Chowan Hospital. “Her selection for this scholarship underscores our commitment to supporting individuals who strive for excellence in patient care and surgical services.”
ECU Health has long been dedicated to improving health care access and outcomes in eastern North Carolina, and its latest initiative aims to build a sustainable health care solution for Martin County. At a public hearing in front of a standing-room only crowd at the Martin County Board of Commissioners meeting on June 4, ECU Health CEO and Brody School of Medicine at East Carolina University Dean Dr. Michael Waldrum outlined the vision to re-establish essential health care services for Martin County and the surrounding communities.
ECU Health’s proposal would create the state’s first Rural Emergency Hospital (REH) in Martin County, initially located in the existing medical facility. The proposal outlines the organization’s commitment to advocating for a $70 million investment from the State of North Carolina to build a new Rural Care Center in Martin County that would serve as the future home of the REH with the potential to expand outpatient services including preventative care.
REH is a new Medicare designation designed to sustain essential health care services in communities that may otherwise be unable to support a traditional hospital. REHs offer emergency room care, observation services, and other outpatient health services. These services are limited to short-term care, with patients staying an average of less than 24 hours.
Importantly, because REHs cannot provide inpatient services except in very limited situations, ECU Health is also advocating for $150 million to expand inpatient capacity at ECU Health Beaufort Hospital, a campus of ECU Health Medical Center. ECU Health Beaufort Hospital is a Hill-Burton Act hospital built in 1958, highlighting the importance of investing in modernizing the facility to support the regional system of care.
“Solving the rural health challenge means pursuing transformative solutions that create sustainable heath care access,” said Dr. Waldrum. “ECU Health’s expertise is rural health care, and our proposal reflects our unwavering commitment to our mission to improve the health and well-being of eastern North Carolina. In my conversations with State leaders, it is clear there is a shared desire to support rural communities like Martin County. The State investments we’re seeking are critical to support the development of a regional system of care which is central to creating sustainability in and around Martin County.”
Like many rural regions, eastern North Carolina faces high rates of chronic illnesses and socioeconomic disparities. Martin County is one of North Carolina’s least healthy counties, according to a study by the University of Wisconsin Population Health Institute. With high rates of obesity, smoking and premature deaths, the county’s health challenges underscore the need for local access to high-quality care.
Multiple Martin County residents provided public comments during the meeting with many thanking ECU Health and Martin County leaders for their commitment to supporting the community.
The Martin County Board of Commissioners will consider ECU Health’s proposal and public input before determining next steps.
Greenville, N.C. – Project SEARCH, an educational program offered at ECU Health Medical Center, is proud to announce six students recently graduated from the program: Keon Cox, Nasir Gardner, Kalasiah Forbes-Paige, Cameron McKenna, Daniel Sparrow and Johntevius Walker-Aytch. Project SEARCH is a one-year internship program for students with developmental and intellectual disabilities during their last year of high school with the goal of providing real-world practical skills and increasing the chances of competitive employment.
“At ECU Health, we are proud to support Project SEARCH and help students gain essential career skills that empower them and prepare them for their future,” said Doris Hill, Project SEARCH coordinator at ECU Health. “This program not only equips students with hands-on experience but also strengthens our workforce and community. Witnessing their growth and success is truly inspiring, and we look forward to seeing them thrive in their careers.”
The Project SEARCH program at ECU Health Medical Center began in 2015 through partnerships with Pitt County Schools, RHA Health Services and Employment and Independence for People with Disabilities. Students complete internships in various departments at the hospital, including the ECHO Lab, Gastrointestinal Lab, Central Services, hospital cafeterias, Hospitality, Shipping and Receiving and the Neuroscience Intermediate Unit.
This year’s students who participated in the program are enrolled at various Pitt County high schools including Farmville Central High School, Ayden Grifton High School, North Pitt High School and South Central High School.
“Project SEARCH empowers students with the skills and confidence they need to transition successfully into the workforce,” said Lyndsey Joyner, Project SEARCH instructor. “Watching them grow, gain independence and achieve their goals is incredibly rewarding. I have no doubt that these graduates will make valuable contributions to their communities, and I can’t wait to see what they accomplish next.”
The employment rate for youth with disabilities is about 60 to 70 percent less than youth without disabilities, according to the Office of Disability Employment Policy. Project SEARCH has proven results with a 65 percent employment and 90 percent retention rate nationally. The Project SEARCH program began in 1996 at Cincinnati Children’s Hospital Medical Center (CCHMC) and was developed as a means to meet entry-level employment needs at CCHMC, support their diversity initiative and partner with schools and community services agencies. Project SEARCH is now an international program with over 716 program sites in 48 states and 11 countries.
Windsor, N.C. – ECU Health Bertie Hospital was recently named, for the second time, one of the top 20 critical access hospitals (CAHs) for patient satisfaction in the country.
The top 20 CAHs, including ECU Health Bertie Hospital, earned the highest scores among CAHs as determined by the Chartis Center for Rural Health for patient perspective/satisfaction. The recognition was recently announced by the National Rural Health Association (NRHA). An awards ceremony will be held during NRHA’s Critical Access Hospital Conference in September in Kansas City, Mo.
A Critical Access Hospital (CAH) is a classification assigned by the Centers for Medicare & Medicaid Services (CMS) to qualifying rural hospitals across the United States. These facilities play a crucial role in enhancing health care accessibility for rural communities by delivering essential medical services and receiving cost-based reimbursement for Medicare-covered treatments.
The top 20 CAHs have achieved success in overall performance based on a composite rating from eight measures of strength: inpatient market share, outpatient market share, quality, outcomes, patient perspective, cost, charge and finance. This group was selected from the Chartis Center for Rural Health’s 2025 top 100 CAH list, which was released earlier this year.
The top 20 CAH best practice recipients have achieved success in one of two key areas of performance:
- Quality index: A rating of hospital performance based on the percentile rank across rural-relevant process of care measures.
- Patient perspective index: A rating of hospital performance based on the percentile rank across all 10 HCAHPS domains.
“ECU Health Bertie Hospital is proud of the efforts of the physicians and team members who have contributed to our hospital achieving this designation,” says Brian Harvill, president of ECU Health Bertie Hospital. “Our results as a top 20 critical access hospital for patient satisfaction means our community can count on us to deliver the services they need now and in the future. This recognition highlights our deep commitment to serving our rural mission of improving the health and well-being of eastern North Carolina.”
“In a Critical Access Hospital, every patient touchpoint is an opportunity to make a profound impact,” said Dr. Julie Kennedy Oehlert, chief experience officer, ECU Health. “Excellent patient experience is not just a goal; it’s the manifestation of living our values and our commitment to safe, highly reliable, human-centered care, ensuring that every individual feels valued, heard, and feels that we have created a caring environment that helps them heal. The team at ECU Health Bertie Hospital consistently delivers on the ECU Health mission, vision and values in service to our patients and communities every single day.”
Chris Norman, PA-C and medical director of ECU Health’s Transfer Center, said he always knew he wanted to work in health care. “My family had a lot of health issues when I was growing up, and I thought I’d be a doctor,” he shared. “Then as an undergraduate, I was introduced to the physician assistant (PA) role. What really drew me in was the idea of doing what I wanted without being in school for so long, and the flexibility to swap specialties.”
After working elsewhere, Norman found his way to ECU Health through the recommendation of a colleague. “She made the switch from our former employer to ECU Health, and she recruited me with her talk about the growth she made as a provider, the team cohesiveness and the overall way PAs are treated,” he said. That professional support has kept Norman in eastern North Carolina for 20 years and has offered pathways to advance his profession, which now include Norman’s work with the NCAPA as president.
The North Carolina Academy of Physician Assistants (NCAPA) aims to, “strengthen the PA profession in North Carolina through advocacy, education and support to improve healthcare for all patients.” Norman helped write that mission statement, something he’s proud of. “If PAs want to advance our profession and help our patients, we have to advocate for ourselves,” he said. “The NCAPA is the only organization solely dedicated to the advancement of the PA profession in North Carolina, and our mission statement resonates with my personal values. We all have one goal for our efforts; our ‘why’ is singular, and that’s my life’s work.”
While Norman learned about the NCAPA in school, he said he didn’t fully appreciate the organization’s significance early on. “If you’re interested in your profession and leadership, you should get involved,” he said. “Once I stepped in, I was all in.”
Initially, Norman got involved by joining work groups and subcommittees, but when he wanted to do more, a colleague suggested he run for a board seat. “This is my fourth year on the Board of Directors, and from there I’ve continued to become more involved, including advocacy in the state legislature and the Leadership and Advocacy Summit with the American Academy of PAs – that is a national conference and you go to Congress. This has been my third year of doing that.” Because of his service and hard work, Norman was then approached about running for president of the NCAPA, a three-year commitment; he is now in his second year of service in that role.
In March, Norman participated in the state Lobby Day, where he, along with many PAs from across the state, advocated for bills that remove obstacles for the PA profession in the state and improve access to care, especially for the rural areas in eastern North Carolina.
“I enjoy my work in Raleigh,” he said. “I get to talk to and advocate with the legislators to have an impact on our mission. And if we keep having these conversations, we will impact the profession.” It’s important that PAs get involved because, he said, “no one tells your story better than you, and no one else understands your needs and concerns.”
Getting bills passed and increasing PA participation in the process have been Norman’s major goals. “Last year we had over 150 PAs and PA students participate in Lobby Day,” he shared. “This year, we had more than 200. A lot of the students came from East Carolina University’s PA program.”
Making this type of difference wouldn’t be easy without the support of ECU Health. “I have a deep-seated drive to learn and tackle new challenges,” Norman said. “ECU Health provides opportunities and encourages my desire to learn and contribute in new ways. Paired with being laser-focused on our mission and values, I love getting up and coming in to work every day, knowing we’re all focusing on the same mission.”
Norman also wants other PAs to get involved. “We need someone to do the work,” he said. “Getting involved with the NCAPA shows a passion that your profession should be the best it can be. Use your own voice, because you are a part of the solution. If you’re a PA and interested in furthering your profession, your first step is to become a member.”
To learn more about the NCAPA, visit their site here.
Each day in hospitals, clinics and other clinical settings across ECU Health, nurses take on roles beyond the medical care they provide – they’re a support person, a patient advocate, offer a hand for food services and help keep rooms clean all while bringing high-quality, compassionate care to patients in eastern North Carolina.
On May 6, to mark the start of National Nurses Week, ECU Health nurses invited board members, executives and other leaders to take part in “Walk-a-Mile with Nursing” to offer the opportunity to shadow a nurse and experience all the different roles that nurses play each and every day at ECU Health hospitals.
“Many of us have experienced the hospital setting through the eyes of a patient or a loved one, but today we got a chance to experience it through the eyes of the people who make high-quality, compassionate care possible at ECU Health: our nurses,” said Chief Nursing Executive Dr. Trish Baise during the roundtable discussion immediately following the three-hour shadowing session at ECU Health Medical Center. “I hope this experience to walk alongside nurses across our hospitals provides an even deeper appreciation for the work they do and the incredible difference it makes in the lives of so many.”
Bob Greczyn, chair of the ECU Health Board of Directors, was one of the guests on the hospital floor during “Walk-a-Mile” and he shadowed nurses on the Cardiac Intensive Care Unit at ECU Health Medical Center.
He said taking part in the event gave him the best morning he’s had in a long time. He was most impressed with the way teams – doctors, nurses, dieticians, pharmacists and more – worked together to care for patients on the unit.
“I’ve heard about doing rounds on patients and how the teams work together, but I’ve never actually been able to see it happen. Now I know what happens, and I know they didn’t just do it for my benefit,” Greczyn said. “I want to thank all the nurses who choose to work here for what you do, because it’s really important.”
Walk-a-Mile with Nursing was also held at community hospitals across ECU Health, where participants captured a glimpse of the community-centered care that makes rural hospitals unique. There, they witnessed team members treating neighbors, family and friends – a testament to the power of hands-on nursing in rural communities.
Gary Stanley, ECU Health Chowan Hospital Development Council Board Member and Lead Chaplain for ECU Health Bertie and Chowan, reflected on his experience with the Walk-a-Mile with Nursing event.
“It was truly an incredible experience,” Stanley said. “Nurse Konner Mims exemplified attentiveness, compassion, and respect, fully embracing the ECU Health model of patient- and family-centered care. This experience was profoundly impactful—I am a different chaplain because of it.”
Dr. Michael Waldrum, ECU Health chief executive officer and Dean of the Brody School of Medicine at East Carolina University, and Donette Herring, ECU Health’s chief information officer, both had the opportunity to return to their clinical roots prior to their leadership roles.
Dr. Waldrum shadowed Carolina Pena, staff nurse III, on the Medical Intensive Care Unit at ECU Health Medical Center. As an intensivist for many years, he said it was great experience to be back at his “home.” He was grateful for the opportunity to shadow Pena and see the heart of ECU Health nursing on display with care, compassion and excellence.
Herring visited the Surgical Intensive Care Unit at the Medical Center. It was a fitting return for her as she said the intensive care unit was her last unit in a clinical role before she transitioned to leadership. She said she wasn’t sure what to expect for the day, but she was grateful to be welcomed in by the unit and have open, honest conversations with the team. She said her biggest takeaway from the day was the importance of taking time to listen to the experiences of nurses and understand their needs.
Pena said she felt this event was important to connect nurses with leadership and non-nursing team members to have their voices heard.
“This was so important to have, because as a nursing staff we go through a lot with patients, doctors, family members and everyone. We never really know if anyone is going to hear our concerns,” Pena said. “I know Dr. Waldrum has been an intensivist before, he knows what happens in our unit, but just having him there, hearing our concerns, seeing our patients, asking questions, it really gives us a sense that we’re being listened to and that we matter. I think that’s very important for our nurses.”
Overall, the event served as the perfect way to kick off National Nurses Week. Other events focused on celebrating nurses and their contributions to high-quality care unfolded throughout the week, and the Walk-a-Mile experience provided a first-hand understanding of just how powerful nurses are in a patient’s life.
“Today has far exceeded my expectations in terms of turnout and the genuine desire to connect, understand and walk a mile with nursing team members,” Baise said. “I’ve done this in previous roles, and there is more enthusiasm today than I’ve seen before, and I think it speaks to the authentic nature of everyone in this system. I’m so grateful for the nurses and units who hosted everyone today and sharing their work with everyone here.”
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Greenville, N.C. – ECU Health Medical Center is expanding advanced heart care with two new, state-of-the-art technologies for transcatheter tricuspid valve replacement. The new technologies – EVOQUE™, a first-of-its-kind transcatheter tricuspid valve replacement, and TriClip G4™, a minimally invasive clip procedure designed to reduce tricuspid valve leakage – offer new hope for patients previously ineligible for surgery, providing significant symptom relief and improved quality of life.
“These new procedures represent a major advancement in the treatment of tricuspid valve regurgitation, offering hope to patients who previously had limited options,” said Dr. Paul Mahoney, section chief, interventional cardiology, director, Cardiac Catheterization Lab, East Carolina Heart Institute. “With the EVOQUE valve replacement and the TriClip G4, we can now provide effective, minimally invasive solutions that reduce symptoms and improve heart function without the need for open-heart surgery. This is a significant step forward in improving outcomes and quality of life for patients with TR.”
Tricuspid valve regurgitation affects more than 1.5 million people in the U.S. and occurs when the tricuspid valve fails to close properly, allowing blood to flow backward. This condition forces the heart to work harder, potentially leading to heart failure. Risk factors include heart disease, atrial fibrillation (AFib), pulmonary hypertension, prior chest radiation therapy and structural valve damage. Symptoms can range from fatigue and shortness of breath to swelling in the abdomen, legs or neck veins.
Traditionally, treatment options were limited to diuretics for symptom management, with surgical intervention reserved for only the healthiest patients or those already undergoing left-sided valve surgery. However, with recent advancements, including the FDA-approved TriClip G4 and EVOQUE valve replacement, patients now have access to innovative, minimally invasive options that can significantly improve heart function and overall well-being.
“It is critical that patients in eastern North Carolina have access to the latest innovations in heart care close to home, so they do not have to travel far for cutting-edge treatment options,” said Dr. John Catanzaro, John “Jack” Rose Distinguished Professor and chief of the Division of Cardiology at the Brody School of Medicine at East Carolina University, and director of the East Carolina Heart Institute at ECU Health Medical Center. “Our commitment to bringing the most advanced cardiac treatments to this region ensures that patients receive high-quality, life-changing care without unnecessary delays or burdens. I am proud of our heart and vascular care teams who continue to advocate for patients in our region and ensure they receive world-class treatment right here at ECU Health.”
ECU Health team members who participated in these groundbreaking procedures include Dr. Mahoney, Dr. Catanzaro, Dr. Melissa Moey, Dr. Wiley Nifong, Dr. Michael Bates and Dr. Brian Cabarrus. To learn more about ECU Health Heart & Vascular Care, please visit ECUHealth.org/Heart.
Rebecca Zelnar, a staff nurse III in the post anesthesia care unit (PACU), loved being a travel nurse, and after working for a Florida health system for nearly 20 years, she thought she’d never find a staff position that was as fulfilling. That all changed when she came to ECU Health Medical Center, where she now feels at home.
The Gainesville, Florida native knew early on she wanted to be a nurse.
“I was a candy striper, and in high school I knew I wanted to be a nurse; but then things happened in my family to where I couldn’t go to college right out of high school,” she said. “I got a job and got married, had kids. I worked in the legal field. But nursing nagged at me. In my mid-to-late-twenties, I went back to school. I worked a paper route and as a CNA to pay for school, and I graduated top of my class 24 years ago. I just knew that was what I wanted to be. I went right into the ICU and never looked back.”
She worked at the University of Florida Shands Hospital in the trauma unit for 18 years. “I love critical care. I worked in the surgical trauma ICU at UF and loved it. I love that patient population, and I loved being a part of making science at a teaching hospital,” she said.
Then the pandemic happened, and Zelnar said she saw that as an opportunity to make a change. “My husband and I bought a camper and moved into that, with plans to travel at some point, but then the pandemic came and there was an opportunity for nurses to go to New York City and help,” Zelnar explained. “I asked the Lord if that’s what He wanted me to do. Twenty hours later, I was a Covid nurse in New York.”
Her experience in New York was challenging, but her previous experience in critical care and her work in the ICU float pool prepared her for working in different settings. “There was a lot of fear [in New York]; it was terrible times. I saw how weary those nurses were, and I wanted to be a relief to them. It taught me to rely on my skills in the moment.”
After her time in New York, Zelnar traveled to Texas and worked as a travel nurse in El Paso, Corpus Christi, San Antonio and McAllen before coming to ECU Health in 2021. Her daughter lives in Rocky Mount, and Zelnar said it was nice being closer to her. “I worked in central staffing for the ICU, and I thought I’d just continue traveling when my contract was up,” she said. “But as that time approached, I realized I couldn’t bear leaving this family I’d come to know. It brought me to tears to think about leaving.”
Zelnar said she talked with her husband and she prayed about it, and after talking with the manager of patient care services in the PACU, Amy Sawyer, she decided she wanted to stay. “Amy had a PACU position open, and I accepted the job immediately,” Zelnar said.
“Rebecca brought the knowledge she had gained from working in multiple PACUs,” Sawyer said. “Shared knowledge is so valuable because we always aspire to learn and grow in the nursing profession. Rebecca is compassionate and her patient care is extraordinary. She always advocates for the best possible care for her patients, and she’s been an amazing addition to our family.”
Part of what enticed her to stay were the leadership and staff she worked with every day as a traveler. “I liked the overall friendliness of the staff towards travelers; they didn’t treat you differently. I liked how the nurses cared for each other. It’s a big family, and people are caring and compassionate. It made me want to be a part of their team.” That sentiment stuck with Sawyer. “Rebecca had been traveling for a while but missed the sense of belonging somewhere. She felt that she truly belonged here at ECU Health,” she said.
Rebecca also highlighted the skill set of her colleagues. “The talent of nurses in this unit is very high. It’s the best group of nurses I’ve worked with for long time. It’s the best management team I’ve ever worked with, and I love being a part of the PACU and all their initiatives.”
When asked if she’d recommend ECU Health as a permanent home for other travel nurses, she didn’t hesitate to answer. “I would definitely recommend ECU Health,” she said. “I’m actually recruiting my daughter-in-law, who is a nurse, and my son, to move here from Florida so she can work here. There is a lot to offer for nurses – professional councils, Magnet designation – it’s definitely a place to develop professionally.”
Zelnar said she’s settled in and plans to get her perioperative certification and serve on the unit council, something she hasn’t done in a long time due to being a traveler. “It just feels right,” she said. “I want to work at the bedside and take care of patients, and I love going to work. We moved the camper here and plan to eventually buy some land and maybe build a tiny home. I hope to spend many years at ECU Health.”